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Free £5 for House of Fraser (home department)
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My local HOF said a flat NO to taking the voucher, even though it was a genuine print from the Telegraph website.
Apparently they had been overwhelmed with "school kids" who had walked in, picked up something under £5 and gave them the voucher in exchange.
Therefore, they ran out of vouchers in mid week and were not honouring any more, unless they were vouchers taken from the Telegraph newspaper itself, even though there are no conditions to the vouchers that state "until stocks run dry".
It seems that the voucher scheme was supposed to only appear in the newspaper and not the Telegraph website and therefore HOF are not honouring something that they did not approve.
Personally I think that whoever is at fault, it is not the consumer, and therefore either HOF or the Telgraph should honour the agreement and then decide who's culpable......but hey, they obviously feel otherwise.
which store was this?0 -
Has anyone tried to use their voucher in the Bristol branch of HoF yet? I haven't tried mine yet, given that we supposedly have until 18 October to exchange it for a gift card, as I haven't been near there in the last few days.
Any rudensss from store staff, regardless of whether you are trying to use a voucher, should not be tolerated. If it happens to me I will be writiing a complaint to the store manager with the name of the member of staff involved. We do not have to put up with rudeness, bad manners or poor services as customers - and I will not darken the door of any shop again where this happens (unless I get a suitably grovelling apology and maybe a nice discount, lol).
:cool:
2020 Wins:
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is this offer still on?0
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Going to Nottingham HoF this afternoon. I'll let you know how we get on!0
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just got back from hof in nottm today and had no problem with the vouchers!0
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moneysavingnewbie1 wrote: »how many did you use? I still havent tried to use more than one voucher at once and I wonder if anyone else has and got away with it?
Used the voucher to buy some plates straight away. No problem. I must say that the staff were really friendly & helpful. :T
I'm sure we'll go back again!!
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Can you only present one voucher at a time (the one from the newspaper I mean)?I Hate Jobsworths!!!0
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Theres gonna be some people that will not be able to sleep after this.
Managed to use 7 vouchers with the missus, staff member was incredibly kind. said 1 per transaction and he did all 7, no probs.
Got like £60 of stuff for £13. Thats some presents taken care of for xmas.Save saynoto0870.com in your favorites, and stop giving companies more £££ dialling 0870 numbers when you can dial freephones or cheaper alternatives
call your credit card company, tell them that you want to leave, 99% of the time theyll lower your APR%
Remember when that Bank Manager or Salesperson smiles at you, all he sees is £ notes. Dont forget the motto, "the wider their grin, the more debt your in"0 -
Can you just go to the cashier with the voucher and the item you want to to buy or do you need to exhange the voucher for a gift card first?0
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