Iceland - Discusting! WARNING

sandraroffey

always shop at iceland and never had a problem. i dont buy ready meals and ready cooked meat, but often buy chickens, mince, chops, bacon etc.

its always fine but then, maybe the management is up to speed.

marleyboy

hoyles10 wrote: »

Did you complain to the store or the Iceland offices about it?

No, I wanted rid of it, there was no way I was going to carry it to the Store. I just opted never to risk shopping there again.

marleyboy

hoyles10 wrote: »

I got a dodgy chicken from Asda once so that must be Asda and Iceland people will never shop at again.... Oh and some rotten fruit from Tesco so I suppose that's them out as well.

I cant say I have yet bought a dodgy chicken from Asda or Tesco, but too right if I did, that would be them off the list too.

I would expect any meat products sold at a store that is within their sell by date, to be safe to eat, not rotten to the core, that rule applies to Meat, Fish, Dairy produce or Fruit.

Best to be safe than sorry ESPECIALLY with meat.

hoyles10

marleyboy wrote: »

No, I wanted rid of it, there was no way I was going to carry it to the Store. I just opted never to risk shopping there again.

Back to my previous point to some of the other posters, if people don't complain then the company doesn't know there's things wrong.

marleyboy wrote: »

I cant say I have yet bought a dodgy chicken from Asda or Tesco, but too right if I did, that would be them off the list too.

I would expect any meat products sold at a store that is within their sell by date, to be safe to eat, not rotten to the core, that rule applies to Meat, Fish, Dairy produce or Fruit.

Best to be safe than sorry ESPECIALLY with meat.

Couldn't agree more.

Pssst

Surely the best place to buy meat is from a quality butchers.

Would you buy a car from a kebab shop?

tandraig

hoyles10 wrote: »

Back to my previous point to some of the other posters, if people don't complain then the company doesn't know there's things wrong.

totally agree here - things can go wrong in any branch - if you let head office know - they can fix it. if they dont know - bad managers or supervisors could cause a serious food poisoning outbreak .

If i had meat or fish or whatever which was off before the use by date or sell by even - I would always let store know - even if i had binned it!! in which case i wouldnt even expect compensation. in my experience head office is usually horrified if food safety procedures havent been complied with.
my earlier post about somerfields may have been read the wrong way? I usually started my shift shelf stacking about 8.00pm and the cages were on shop floor waiting or just outside - sometimes as many as six or seven. when i did frozen food - would try to get it in freezer asap. but only once did i get to last cage and last couple of boxes iffy. i informed supervisor and they werent put out. am sorry if people got wrong impression i just posted before i thought!

HurdyGurdy

I worked nights in Tesco until about 10 years ago. Prior to 24 hour trading, when the customers used to get slung out of the shop at 9 or 10pm, we used to pull the cages of goods out of the warehouse when our shift started at 9pm and "spot" the store.

This meant taking the boxes off the cages, and placing them on the floor in front of the part of the shelf where they were stocked, then when everything that would go out had been spotted, we'd start at one end of the aisle and work our way down to the other, opening the boxes and putting the stuff on the shelves.

That was fine on the dry goods aisles.

But the frozen food was also dealt with this way (again, as I said, this was prior to 24 hour trading. This practice obviously had to stop once customers were milling around all night. Health & safety etc.) and the first boxes to be spotted would often have other stuff piled on top of it during the spotting process. This meant that the stuff which had been spotted later in the process was opened and put into the freezers before the stuff that was spotted first. I have literally seen boxes of frozen goods on the floor for six hours before being put into the freezer.

I was really shocked by this, because during our induction/training when I started working there, we were told "20 minutes freezer to freezer". I actually contacted the local environmental health. They were uninterested, and more or less called me a liar. I asked them to do an unannounced spot check during the night, but they never did. The person I spoke to on the phone said that they did do regular checks. They couldn't seem to "get" that because they were announced visits, of COURSE the spotting didn't take place on those nights. They also said that because no customers had complained to them about ice crystals in ice cream etc, that it would mean that the frozen stuff hadn't been left out of a freezer for a long time.

I never bought frozen food at that store and still haven't.

My son works at FarmFoods, and no matter how much people run them down, and call them chavvy etc, I'd far rather buy frozen food from his store, because I KNOW they stick to the rules and regulations.

nikki2804

I nip into iceland every so often and can say that there is always cages left out with food melting away. Slipped on puddles quite a few times (no signs!)

hotchop

i used to work for iceland many moons ago and have never shopped there since.

I know what goes on!

swiftandsure

Some right food snobs on this thread. Fact is every shop in the country has something go wrong once in a while and that includes Harrods (allegedly).

I don't suppose any of the contributors have ever taken something from a freezer and half way round decided that they didn't want it and just left it on a shelf? No? Must be the fairies then! They also have to park next to the front door at supermarkets, leave trollies in parking spaces and cause that poor lady to ram her trolley into your backside at the checkout. Fairies are out of control in this country in my humble.

Iceland are a good company and I don't have any connection with them. I do remember a documentary on TV a year or so back about ASDA leaving frozen food in containers outside their stores for hours though! Naughty ASDA!