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Iceland - Discusting! WARNING

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24

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  • tandraig
    tandraig Posts: 2,260 Forumite
    hoyles10 wrote: »
    Can I just point out that I used to work for the Iceland group and regularly worked at their main offices over in Deeside and I have never known them leave things out until they have nearly de-frosted then frozen them again.

    I no longer work for the group but I will stick up for them on this matter.

    If you worked in main offices not in store then you wouldnt have known would you? to be fair to iceland tho - could just be the staff in that one store? lax management there perhaps? just hope its not the cause of an outbreak like some we have been hearing about on news - THAT can really damage a stores image.
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    rachiee wrote: »
    Yes i agree. I did say it was scandelous.. Shes a distant friend tend to only see her when out and about.

    So she could have been talking absolute rubbish to get a reaction out of you? :confused:
    Gone ... or have I?
  • Now Kerry shops at Tesco's

    Lets all shop at Iceland now, Tesco's is for chavs ;) she does quite well for being bankrupt

    Every little helps as former face of Iceland Kerry Katona gets shopping delivery from Tesco


    ChrisCobra wrote: »
    Iceland used Kerry Katona , need i say more :E
  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    hoyles10 wrote: »
    Can I just point out that I used to work for the Iceland group and regularly worked at their main offices over in Deeside and I have never known them leave things out until they have nearly de-frosted then frozen them again.

    I no longer work for the group but I will stick up for them on this matter.

    As someone who worked in store for several years I can also tell you I have NEVER come across this. Stock is moved from delivery lorry to either storage freezer or shop floor immediately, with temperature testing in between. It was all very stringent.
  • hoyles10
    hoyles10 Posts: 1,283 Forumite
    tandraig wrote: »
    If you worked in main offices not in store then you wouldnt have known would you? to be fair to iceland tho - could just be the staff in that one store? lax management there perhaps? just hope its not the cause of an outbreak like some we have been hearing about on news - THAT can really damage a stores image.

    That's why I said in my other post that I work closely with the Customer Care team although I don't actually work in Customer Care, I also said that maybe it's not heard about is because people don't complain or complain to the store and it doesn't get back to the offices if it does happen.

    I would imagine that if the OP got a £5 goodwill gesture then she will have actually contacted the Customer Care department at the Deeside offices.
    If At First You Don't Succeed, Call It Version 1.0 :D
  • gordikin
    gordikin Posts: 4,422 Forumite
    The OP has a friend, who now has crawled out of the woodwork, unbidden after a number of years to speak of dodgy practices in Iceland that backs OP up...Yeh right!
  • marleyboy
    marleyboy Posts: 16,698 Forumite
    10,000 Posts Combo Breaker
    I bought a fresh Chicken from Iceland (Newton Heath) which was well within its sell by date, on opening it for the Sunday lunch I was knocked back by the stench of a rotten carcous, it stank the house out. I dont know the OP, but I do know I will never go to Iceland again.

    Something was dodgy about the practices in Iceland, else my Fresh chicken would NOT have been so dodgy. ;)
    :A:dance:1+1+1=1:dance::A
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  • hoyles10
    hoyles10 Posts: 1,283 Forumite
    I got a dodgy chicken from Asda once so that must be Asda and Iceland people will never shop at again.... Oh and some rotten fruit from Tesco so I suppose that's them out as well.
    If At First You Don't Succeed, Call It Version 1.0 :D
  • hoyles10
    hoyles10 Posts: 1,283 Forumite
    marleyboy wrote: »
    I bought a fresh Chicken from Iceland (Newton Heath) which was well within its sell by date, on opening it for the Sunday lunch I was knocked back by the stench of a rotten carcous, it stank the house out. I dont know the OP, but I do know I will never go to Iceland again.

    Something was dodgy about the practices in Iceland, else my Fresh chicken would NOT have been so dodgy. ;)

    Did you complain to the store or the Iceland offices about it?
    If At First You Don't Succeed, Call It Version 1.0 :D
  • Dave101t
    Dave101t Posts: 4,157 Forumite
    buying frozen chicken from a glorified 'pound store' is asking for trouble.
    Target Savings by end 2009: 20,000
    current savings: 20,500 (target hit yippee!)
    Debts: 8000 (student loan so doesnt count)

    new target savings by Feb 2010: 30,000
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