The SayNoTo0870 Article Discussion Area

Premier_2

fraz_babe wrote: »

Hi all i was wondering if anyone could help me please.

I live with my parents, been having trouble way paypal dispute i have refunded but called them loads and still n o joy, i have been on the phone to them for over 3 hours over the past few days. I called the 08707 307 191 number from the virgin media landline, could anyone please tell me how much it costs a minute? I have seen prices from 10p to 1.50 a minute ! thanks

How many more times will you ask this question?
http://forums.moneysavingexpert.com/showthread.html?t=969355
http://forums.moneysavingexpert.com/showthread.html?t=969359

As stated by Marty J
10p per minute daytime and 8p per minute in the evening, plus a 7p connection charge

Even BT would have charged you less than that

Heinz

Premier wrote: »

As stated by Marty J
10p per minute daytime and 8p per minute in the evening, plus a 7p connection charge

Even BT would have charged you less than that.

Virgin are now the most expensive of the landline providers for calls to 0870 numbers.

BT are cheapest for 0870 calls weekday evenings (when they charge 6p connection + 1½p/minute).

http://forums.moneysavingexpert.com/showpost.html?p=5357468&postcount=59

DonnyDave

fraz_babe wrote: »

$I live with my parents, been having trouble way paypal dispute i have refunded but called them loads and still n o joy, i have been on the phone to them for over 3 hours over the past few days. I called the 08707 307 191 number from the virgin media landline, could anyone please tell me how much it costs a minute? I have seen prices from 10p to 1.50 a minute ! thanks

A search of Saynoto0870 for Paypal says that you can call 020 86053000 and select option 1 for customer services.


I believe that 18185 is one of the cheapest providers from your Virgin Media line at 5 pence per minute. See here. You will need to call via the number 0808 1 703 703.

echo

anybody else having probs getting onto the site today? i've tried for the last 2 hours

I-LOV-MONEY

echo wrote: »

anybody else having probs getting onto the site today? i've tried for the last 2 hours

Just connected - first time !

djblamire

Due to essential maintenance and hardware upgrades the SAYNOTO0870.COM website is currently unavailable.

Hopefully the work should be completed in the early hours of tomorrow morning.

This is essential in order to improve reliability, and offer a stable and reliable service.

Thanks
Daniel

almar_2

JD Williams 50 plus catalouge number is 0161 386 2009 dont know if it works for other JD Cats. But worth a try if you get free landline calls.

SimonJP_2

Hi,

I run a number of 0800 information lines. They direct to a voicemail so customers can leave a message which I pick up later.

These cost the company, but I feel it's important for such a service to be offered to my customers. However, I was wondering if it would be better to go to 03 numbers, given than 0800 numbers aren't included in bundles?

Thing is, I know some people only have mobiles, but the majority of people have access to a landline either at work or at home, so could use the 0800 there. Also, changing to 03 will cost the caller money (or bundled minutes) either way.

I'm also worried that not everyone will recognise an 03 number and may think it's a premium line.

What do you think? should I switch? I'm having to think about the public at large here, not just us moneysavers!

I-LOV-MONEY

If you want to offer you customers a free service then stick with 0800. Not everyone has free / bundled minutes. Those with mobiles can always use a public phone box (if you can find one!), if they don't have a landline.

rtboyce

If you buy a computer, Ebuyer offers a £50 support product free of charge, providing 24/7 support for one week. Their product code is 138564. Ebuyer call this their Home IT HelpDesk. After purchase they send you the telephone number by email, beginning with 0870, and tell you it costs 1p per minute. I complained about this, and asked that they provide a freephone number for this £50 product instead of an expensive 0870 number.

Ebuyer refused and insist the 0870 number costs 1p per minute because that's what they agreed with their partner providing the service, who appear to be The Home IT Helpdesk Ltd. Has anyone had experience of this company and know what type of number they normally require customers to use?

I know 0870 prices are in flux, but I do think Ebuyer is at fault here. I suspect that 1p per minute is more likely to be the kickback that Ebuyer are getting. I also note that this service is provided by allowing the support company to take over your PC. I would never allow that.

Can anyone suggest a course of action?