📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Natwest Current account criteria change ?

Options
124

Comments

  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    just_about wrote: »
    Cheers:beer: for the reply matey, however i do not understand 1 thing with natwest, that is why don't they just make it clear in the first instance that decision is still pending, and also from what you say in your reply makes me reach to the conclusion that they almost bluntly lie to their customers :mad: So much so that the first customer services assistant went as far as telling me that account is now open and i have indeed got the account, only to be told something else by the second one, which leads to nothing but more confusions :rolleyes:

    Your application will now go to AVU and they will go through your application (CRAs Data) with a magnifying glass and a fine tooth comb. Thats the final stage that could get you a possible decline. :eek:
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 1 October 2009 at 1:44AM
    just_about wrote: »
    Cheers:beer: for the reply matey, however i do not understand 1 thing with natwest, that is why don't they just make it clear in the first instance that decision is still pending, and also from what you say in your reply makes me reach to the conclusion that they almost bluntly lie to their customers :mad: So much so that the first customer services assistant went as far as telling me that account is now open and i have indeed got the account, only to be told something else by the second one, which leads to nothing but more confusions :rolleyes:

    For some reason and christ knows why but the account number gets allocated before the account is even fully opened.

    So when you speak to actionline or even sometimes the branch they think oh account number and sort code the account must be open. However this is not the case as 9 times out of 10 the application is still being processed by AVU. Sometimes the system used to process applications (I call it the decision maker) for an account etc throws out a false acceptance. So the system would think yeah this applicant is ok but when they look manually they might find something they don't like then you'll get a decline. :confused:

    Plus I really wish they would remove this provisionally accepted ;ark off the website at the end of an online applicaton.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • just_about
    just_about Posts: 241 Forumite
    stclair wrote: »
    Your application will now go to AVU and they will go through your application (CRAs Data) with a magnifying glass and a fine tooth comb. Thats the final stage that could get you a possible decline. :eek:

    Can i dare ask (sorry if sounds daft as i know they are the same company) if this is the procedure only with natwest or does RBS follows the exact same procedure as well :beer:
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    just_about wrote: »
    Can i dare ask (sorry if sounds daft as i know they are the same company) if this is the procedure only with natwest or does RBS follows the exact same procedure as well :beer:

    Both plus Ulster all adopt the same approach, in fact so does the Tesco credit card application - anything to do with the RBS brand mate!

    I've tried them all and always get accepted with varying limits, only to fail at AVU..... When they start redundancies, I hope they start with AVU in Edinburgh lol :eek:
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    just_about wrote: »
    Can i dare ask (sorry if sounds daft as i know they are the same company) if this is the procedure only with natwest or does RBS follows the exact same procedure as well :beer:

    Yes already stated by NID this is the same process for all RBS Brands :eek:
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    stclair wrote: »
    Yes already stated by NID this is the same process for all RBS Brands :eek:


    Sorry mate, taking your job now :D:D

    Of which, do you ever do any work?
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Sorry mate, taking your job now :D:D

    Of which, do you ever do any work?

    Yeah of course im a full timer me :rotfl:

    However I was off yesterday and today as ive just moved house :eek:
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    stclair wrote: »
    Yeah of course im a full timer me :rotfl:

    However I was off yesterday and today as ive just moved house :eek:


    Nice one - well enjoy the new pad mate (so do you get pref mortgage rates or use another bank lol) :rotfl:
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 1 October 2009 at 2:41PM
    Nice one - well enjoy the new pad mate (so do you get pref mortgage rates or use another bank lol) :rotfl:

    Im just renting at the moment.

    However at my age ideally I should just get a mortgage sooner rather than later as renting im just paying dead money.

    Mortgage wise I dont think RBS offer a very competitive rate :-S
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    stclair wrote: »
    Im just renting at the moment.

    However at my age ideally I should just get a mortgage sooner rather than later as renting im just paying dead money.

    Mortgage wise I dont think RBS offer a very competitive rate :-S

    I see what you mean - at your age? What, at 50 I thought you'd be a tad old for a mortgage mate! lol

    RBS don't offer anything competative do they? Although their staff seem quite clued up, maybe time to jump ship and fill the HSBC leavers shoes :D
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.2K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.3K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.