ITC Legal Services - Avoid Them

angrygirlie

2,000 more views in a month.
Thanks to all for support on keeping the public informed about this unregulated company that has no concept of professional conduct.

Itc have every right to be uncomfortable with what their 'customers' are writing and it appears that there are no improvements to their conduct and attitude to the bereaved families that sign up to itc, believing all will be taken care of (!!!!!)

Carlos01

Usually lawyers provide support on the litigation, assets management, intellectual property rights, and immigration services that their clients ought to have. Many people do not have their own lawyers and end up having problems when some situations arise on their way.

angrygirlie

nas888 wrote: »

can you help me, i need someone to push itc to take action - they have had our account since oct 2008 and wont realise our funds - they also have a valid complaint against barclays to submit to financial ombudsman, but they wont - keeping telling me its a contentious matter which they will not deal with.

and whilst itc have the money from the estate, they accrue interest which they keep. Shame on you itc

angrygirlie

Well, now with over 30,000 views on this forum, time to get back into action after the Christmas break. People may be aware of Barclays getting into big trouble with the FSA for failings in relation to the sale of two funds. Fined £7.7 Million. I know it's a different subject but clients were given bad advice.
For those of you who have been passed onto ITC legal Services through Barclays (who may not of made you aware that ITC are not part of Barclays, and that ITC are totally unregulated) it may be worth trying to make complaints to the regulators as Barclays are currently in the bad books


From the MSE....

[FONT=Arial, Helvetica, sans-serif]NatWest & RBS slammed by regulator | Get compensation if it's mistreated [/FONT]
[FONT=Arial, Helvetica, sans-serif]Yesterday RBS and Natwest were fined £2.8m by the FSA for complaint handling delays & bad decisions. The increased scrutiny means getting justice from banks, insurers and other regulated companies should be easier. [/FONT][FONT=Arial, Helvetica, sans-serif]New complaint:[/FONT][FONT=Arial, Helvetica, sans-serif] Whether your insurer didn't pay out, your ISA transfer failed or more, finance companies[/FONT][FONT=Georgia, Times New Roman, Times, serif]Bank / Insurer treated you badly?[/FONT]
[FONT=Arial, Helvetica, sans-serif]must 'TREAT YOU FAIRLY' (that's the official term). If not, complain first to the company, then, if as is highly likely, it fobs you off, just carry on to the free Financial Ombudsman Service, which has a legal right to award compensation (template letters in the guide). [/FONT][FONT=Arial, Helvetica, sans-serif]Old complaint badly dealt with? [/FONT][FONT=Arial, Helvetica, sans-serif]Many banks have been berated for not telling people they've 6 months to take complaints further by going to the Ombudsman - instead they just give out leaflets. If that happened to you, just tell the Ombudsman why you're late and it should hear you. [/FONT][FONT=Arial, Helvetica, sans-serif]Full guide & FREE template letters: [/FONT]Financial Complaints[FONT=Arial, Helvetica, sans-serif]Related:[/FONT]


So take your complaint to the top. It may be worth the try. At the end of the day Barclay's are pointing you in a direction that has proven to be a bad decision for many bereaved who are totally unaware of what ITC are all about and the unprofessionalism the client has to endure.
Make as much noise as possible while Barclays are shamed for giving clients bad treatment or treating you unfairly, (especially when you complain to Barclays about ITC and Barclays just brush you off)

SAZZLEEVANS

Hi

I would be greatful for ANY advice. It seems that ITC are dealing with a relatives estate. Any advice would be fantastic. I just googled them and found this thread!

As background I had a second cousin who would have been in his 70s. He died last year and it seems ITC are dealing with his estate. I found out as my grandfather (now deceased) would have been his eldest uncle. No one in the family knows where the deceased lived as his mum ran off when he was just a few years old. Now deceased it seems that he has no wife, siblings or children so ITC sent a letter to my grandfather. The letter found it's way via neighbours to my uncle.

My uncle is also in his 70s and he has spoken to ITC who requesed my grandfathers death certificate, my uncles birth certificate, my fathers death certificate and my birth certificate to trace the family tree as it seems we would have been his closest relatives. My uncle has sent all thus info and is awaiting a reply.

Now reading these posts I am concerned. Any advice?

Thanks

portlandboy

SAZZLEEVANS wrote: »

Hi

I would be greatful for ANY advice. It seems that ITC are dealing with a relatives estate. Any advice would be fantastic. I just googled them and found this thread!

As background I had a second cousin who would have been in his 70s. He died last year and it seems ITC are dealing with his estate. I found out as my grandfather (now deceased) would have been his eldest uncle. No one in the family knows where the deceased lived as his mum ran off when he was just a few years old. Now deceased it seems that he has no wife, siblings or children so ITC sent a letter to my grandfather. The letter found it's way via neighbours to my uncle.

My uncle is also in his 70s and he has spoken to ITC who requesed my grandfathers death certificate, my uncles birth certificate, my fathers death certificate and my birth certificate to trace the family tree as it seems we would have been his closest relatives. My uncle has sent all thus info and is awaiting a reply.

Now reading these posts I am concerned. Any advice?

Thanks

I would think that your first question (which they may be loathe to answer) should be who are they taking instructions from? There must be an executor (and it seems from your post that it isn't you or your close family). My guess is that it may be his bank (Barclays probably) if there are no obvious relatives.

However, if they have traced you, it is likely that they have already done "a lot" of work on the case. As such, that also means that they will have added a lot of money to their bill. If you are simply a beneficiary of an estate there is little you can do. The fact that they wanted the proofs of identity sounds as if they are about to pay out any inheritence due to your family (minus their heafty wedge). If this is correct, I would suspect that you really have no say in what they have done or are doing.

But, if they are looking to you to allow them to act in obtaining probate, clearly all the above cases should act as a warning to you and my advise would be to get as much info out of them regarding the estate then, as bluntly as you feel you can, tell them where to get off. I realise that there are a lot of posts on this thread, but they make worthwile reading.

I have no qualms about repeatedly letting unsuspecting potential customers of ITC know that they are robbing scum who work marginally within the law and are a totally unregulated company with no legal qualifications between them. They have never actually denied this, even though they have posted on this thread.

John_Pierpoint

First step is to find out who has obtained probate.
Your second cousin just might have appointed Barclays Bank as his executor.
The probate registry would be your first port of call.
Living near London I can just call in and search for the will (or intestacy) the staff talk about "The Admon". I've had to do this three times in my life-time, twice when involved in an estate where I was not being taken seriously, and once to prove that a late aunt had left all of her estate to her husband (thus giving him a double nil rate band for Inheritance Tax (IHT) purposes).
BBC1 day time TV (09:15) is currently showing another series of Heir Hunters - If you check out the Bona Vacantia web site and do a bit more Googling, you will get an insight into what it can cost when the firm doing the "legal" work has to come looking for you.

angrygirlie

SAZZLEEVANS wrote: »

Hi

I would be greatful for ANY advice. It seems that ITC are dealing with a relatives estate. Any advice would be fantastic. I just googled them and found this thread!

As background I had a second cousin who would have been in his 70s. He died last year and it seems ITC are dealing with his estate. I found out as my grandfather (now deceased) would have been his eldest uncle. No one in the family knows where the deceased lived as his mum ran off when he was just a few years old. Now deceased it seems that he has no wife, siblings or children so ITC sent a letter to my grandfather. The letter found it's way via neighbours to my uncle.

My uncle is also in his 70s and he has spoken to ITC who requesed my grandfathers death certificate, my uncles birth certificate, my fathers death certificate and my birth certificate to trace the family tree as it seems we would have been his closest relatives. My uncle has sent all thus info and is awaiting a reply.

Now reading these posts I am concerned. Any advice?

Thanks

Portland Boy and John Pierpoint give good advice. I'm not much good at this stuff, but I am glad that you found this thread and are now aware of ITC's underhand dealings. Good Luck and let us know how things are going.

Liz_Atkin

Hi,
We were recommended by Halifax to use ITC. As my sister-in-law and my husband don't get on too well we decided to use them. We have now got to the stage where my husband has signed and returned the accounts but S-in- Law hasn't. She hasn't contacted ITC to say she has any disagreement and hasn't contacted us. Despite letters and phone calls she hasn't replied to ITC's letters asking her either to sign the accounts or ring with any disagreements she has. We appear to be at a stalemate.
There must be a way of getting the accounts signed. I am sure this has happened before, we can't be the first to have this problem surely? ITC say they can't do anything, is this true? or can we apply to court to have a decision made?

This has been going on since last March, I am disabled and my health isn't good and it's been worse since all this started. Please help us.
Liz.:mad::mad:

portlandboy

Liz_Atkin wrote: »

Hi,
We were recommended by Halifax to use ITC. As my sister-in-law and my husband don't get on too well we decided to use them. We have now got to the stage where my husband has signed and returned the accounts but S-in- Law hasn't. She hasn't contacted ITC to say she has any disagreement and hasn't contacted us. Despite letters and phone calls she hasn't replied to ITC's letters asking her either to sign the accounts or ring with any disagreements she has. We appear to be at a stalemate.
There must be a way of getting the accounts signed. I am sure this has happened before, we can't be the first to have this problem surely? ITC say they can't do anything, is this true? or can we apply to court to have a decision made?

This has been going on since last March, I am disabled and my health isn't good and it's been worse since all this started. Please help us.
Liz.:mad::mad:

I can understand that there may be problems within the family (aren't there always??) but are you 100% sure that your sister-in-law has actually been sent the accounts by ITC?
ITC will of course be telling you that they have sent them to her but, knowing that they lied to me regarding similar things, have they shown you proof of sending them (eg. recorded/registered post receipts)? This would seem to be a good way for ITC to "slow" the case up a little and therefore "earn a little more from the interest on the estate value.
They will be aware that you have little or no communication with the sister, so there could be little chance of them being "found out" by either you or her contacting each other. ITC may also be telling her the very same thing about you (they have antagonised siblings in a previous post on this forum, so it's not impossible that they still do so). I realise that it is difficult to talk when there are some historic differences between family members but it may be exactly what you have to do at this point.
Clearly there is only one party gaining from this situation - ITC, but there are two parties who are losing here.
I say "Bite the bullet" - contact her. Say it will be the one and only time, if necessary. You might just be surprised at the reply.
Please remember that, whatever ITC tell you or like to portray to the public, they work for themselves above any of their clients.