welcome finance

tweenie1

They told him all their post is sent 2nd class, which figures as the acceptance letter was postage paid second class too

di3004

tweenie1 wrote: »

They told him all their post is sent 2nd class, which figures as the acceptance letter was postage paid second class too

Arh I see.
So hopefully it will be with you then this week, fingers crossed.;)

mum1022

Hi

I have just started the process with Welcome for a secured loan of £15,000, I will keep you all updated on how I get on too.

di3004

mum1022 wrote: »

Hi

I have just started the process with Welcome for a secured loan of £15,000, I will keep you all updated on how I get on too.

Good luck, hope you get a good outcome out of this, if you need any help, please just ask, all the best, and look forward to hearing from you.;)

paul091184

Recieved letter dated 17th December saying that welcome finance hadn't recieved my completed questionnaire and that my case was closed but no final decision has been made as of yet. Phoned welcome and the woman on the end of the phone said that questionnaire had been recieved and that my case was still open?? This is confusing but just wanted to know if this has happened to anyone else and what their outcome was.:mad:

Sol00

It's not uncommon for Welcome to not know what they're doing.

They have 8 weeks from when you orginally sent your complaint in to complete your claim. How long is left?

paul091184

My 8 weeks was up on the 22nd December,should i give them the extra time and wait or do i go ahead with taking it to the FOS?

di3004

paul091184 wrote: »

My 8 weeks was up on the 22nd December,should i give them the extra time and wait or do i go ahead with taking it to the FOS?

Hi there

They could be running late, also due to christmas posting, you could chase them up by ringing them and ask if any letters are on the way to you yet.
Good luck with this.;)

tweenie1

Just a quick update the cheque arrived this morning and was swiftly banked, looks like we will have our new TV after all

Sol00

paul091184 wrote: »

My 8 weeks was up on the 22nd December,should i give them the extra time and wait or do i go ahead with taking it to the FOS?

I would probably wait until after Boxing Day, when the stress of Christmas is over, and make a complaint to the FOS. There's quite a lot of people who have waited months and months and still had nothing from Welcome.