welcome finance

gordonsuk

Just a quick update here. Our cheque has been confirmed as in the post as of the 2nd Dec. 2nd class but should be with us in a few days. So safe to say when they confirm 7 working days to issue. They usually seem to do so. A quick call to the complaints team will tell you if they have added a note to say ppi claim in post.

tweenie1

gordonsuk wrote: »

Just a quick update here. Our cheque has been confirmed as in the post as of the 2nd Dec. 2nd class but should be with us in a few days. So safe to say when they confirm 7 working days to issue. They usually seem to do so. A quick call to the complaints team will tell you if they have added a note to say ppi claim in post.

Have you received your cheque now?
Im sure they would have received the reply on November 27th which was a Friday so 7 working days from then would be Tuesday 8th so Im hoping we will receive the cheque by the end of the week

gordonsuk

Our cheque arrived on the 7th Dec. Paid straight into our account and will be ready by the 9th Dec. The co-op are generally quick with cheques.

You can call them at anytime on the number supplied on the letter. They will read the letter to you which should say something like. Please find cheque enclosed(blah, blah, blah. And they will also advise of the posting date.

gordonsuk

tweenie1 wrote: »

Im hoping we will receive the cheque by the end of the week

Probably Friday I would guess. They received our acceptance on the 25th Nov. And added it to the system the following day, so count your days from the day after they would have received it.

marshallka

gordonsuk wrote: »

Our cheque arrived on the 7th Dec. Paid straight into our account and will be ready by the 9th Dec. The co-op are generally quick with cheques.

You can call them at anytime on the number supplied on the letter. They will read the letter to you which should say something like. Please find cheque enclosed(blah, blah, blah. And they will also advise of the posting date.

Co-op were fairly quick for us from todays posts on here but i did have to ring them once to remind them politely and they paid it in that day.

paul091184

hi tweenie1 and gordonsuk, im just after a bit of info if you can help me please?? i to am in dispute with welcome finance over ppi and have sent letter and completed questionnaire back and was wondering what the process was for you both. i recieved a letter after 4weeks saying they still looking into my complaint. Also who was that you were dealing with mine so far has been sean miller.:beer:

tweenie1

Hi paul091184 the questionnaire thing was filled in and we then received standard letter to say they were still looking in to it. It took approximately 10 weeks to receive letter to say they were refunding PPI. hope this is of some help

paul091184

hi tweenie, thankyou for your reply, have you recieved your payment and how did they pay?? still waiting for final result

tweenie1

My husband phoned yesterday as we still haven't received the cheque and he was told the woman dealing with our claim is on maternity leave but a cheque will be posted first thing Monday morning. Fingers crossed we have it by middle of next week

di3004

tweenie1 wrote: »

My husband phoned yesterday as we still haven't received the cheque and he was told the woman dealing with our claim is on maternity leave but a cheque will be posted first thing Monday morning. Fingers crossed we have it by middle of next week

Hi tweenie.;)
Good luck then hun, did they mention anything about it being posted by recorded/signed for delivery?