Sleepmasters Sensaform mattress range - any good?

Tim_Deegan

steve237 wrote: »

Tim,

I feel this is necessary to point out to all readers of the forum -

Searching sensaform on the MSE forum brings up 36 posts in total. Almost ALL of these are made by you, making the claim that there are numerous very negative reviews on the MSE forums for sensaform, yet I could only find one genuine post complaining about a sensaform mattress, and that was one with no springs, just reflex foam with memory foam above.

Actually there was a whole thread about them.

It was actually me who said that sensaform mattresses do contain memory foam, after someone else had said that they don't.

I'm just telling what I have seen in the threads. I'm not interested in an argument. You can either listen to what I say, or ignore it. The choice is yours.

steve237

Tim_Deegan wrote: »

Actually there was a whole thread about them.

It was actually me who said that sensaform mattresses do contain memory foam, after someone else had said that they don't.

I'm just telling what I have seen in the threads. I'm not interested in an argument. You can either listen to what I say, or ignore it. The choice is yours.

I value any opinion, but where are these threads you speak of?!

Tim_Deegan

steve237 wrote: »

I value any opinion, but where are these threads you speak of?!

I really can' be bothered to waste time doing a search for someone who it so aggressive towards me. Do a search for Sleepmasters, and for Sensaform, then make up your own mind.

Gromit1

You asked if anyone had experience of Sensaform. Terrible - hard - and HOT and sweaty. Save your money.

steve237

Well we've had our Sensaform Chic for a couple of months now and we are absolutely delighted with it. It's the firmer one out of the range but it's perfect for us - still feels lovely and soft. Glad we didn't go for the Panache which I think would have felt a bit saggy with less pocket springs.

I can highly recommend it!

Not had any experience of it in the summer months though so it may well be hot - we'll just use a sheet instead of a duvet in the summer months.

tom85thumb

I purchased a king size sensaform sirus foam mattress (firmness level 9) during the summer. I recently started having backaches and noticed permanant dips in the mattress from my body weight. I turned the mattress over and my backaches disappeared.

After Sales said it's normal to expect permanant dips of up to 3 centimetres and that I should sleep on the other side of the bed where it's flat. That sounds like a temporary solution to me.

A final solution offered to me was to sell my mattress second hand to someone and buy a new mattress.

Maybe I have been naive in not understanding what a foam mattress is all about, but I expected the mattress to take shape to your body during use, not to permanantly mould dips from various sleeping positions such that the mattress becomes unreasonably uneven causing backache. Why would I spend £900 on a 'top of range' mattress if I expected it to give me backache after a few months?

After sales was not helpful at all and had the attitude that there was something wrong with me for not understanding that ALL mattresses dip. I have never had a new mattress of any sort, even cheap rubbish in the past which has developed a permanant dip after a few months.

I will not be using Sleepmasters again. I have wasted £900.

Tim_Deegan

tom85thumb wrote: »

I purchased a king size sensaform sirus foam mattress (firmness level 9) during the summer. I recently started having backaches and noticed permanant dips in the mattress from my body weight. I turned the mattress over and my backaches disappeared.

After Sales said it's normal to expect permanant dips of up to 3 centimetres and that I should sleep on the other side of the bed where it's flat. That sounds like a temporary solution to me.

A final solution offered to me was to sell my mattress second hand to someone and buy a new mattress.

Maybe I have been naive in not understanding what a foam mattress is all about, but I expected the mattress to take shape to your body during use, not to permanantly mould dips from various sleeping positions such that the mattress becomes unreasonably uneven causing backache. Why would I spend £900 on a 'top of range' mattress if I expected it to give me backache after a few months?

After sales was not helpful at all and had the attitude that there was something wrong with me for not understanding that ALL mattresses dip. I have never had a new mattress of any sort, even cheap rubbish in the past which has developed a permanant dip after a few months.

I will not be using Sleepmasters again. I have wasted £900.

I can't believe they told you to use the other side of the mattress (which doesn't have a memory foam layer on it). It clearly says non turn mattress in the description, and this is because the sleep surface is the memory foam side.

It is most likely to be the reflex foam rather than the memory foam that has dipped, as the bubbles in the reflex foam have started to burst. Memory foam is open celled, so doesn't have bubbles. 3cm seems very excessive. This is one of the reasons why spring/memory foam mattresses are far superior.

I would say that the mattress is unfit for purpose, so I would push for a refund. If they refuse then go to trading standards.

asadana19

Tim_Deegan wrote: »

I can't believe they told you to use the other side of the mattress (which doesn't have a memory foam layer on it). It clearly says non turn mattress in the description, and this is because the sleep surface is the memory foam side.

It is most likely to be the reflex foam rather than the memory foam that has dipped, as the bubbles in the reflex foam have started to burst. Memory foam is open celled, so doesn't have bubbles. 3cm seems very excessive. This is one of the reasons why spring/memory foam mattresses are far superior.

I would say that the mattress is unfit for purpose, so I would push for a refund. If they refuse then go to trading standards.

Omg i cant believe this because i have gone through the same thing we paid £1000 for the matress and bed set and a year and a half into it, it has developed this dip where i sleep so i rang sleepmasters and they sent out an surveyor who said it did not have a default with it and there was not going to be a replacement or refund. never going to buy from sleepmasters again!

Tim_Deegan

asadana19 wrote: »

Omg i cant believe this because i have gone through the same thing we paid £1000 for the matress and bed set and a year and a half into it, it has developed this dip where i sleep so i rang sleepmasters and they sent out an surveyor who said it did not have a default with it and there was not going to be a replacement or refund. never going to buy from sleepmasters again!

Contact trading standards.

18 months is well within the design life of a £1000 bed.

yllibin

We bought our Sensaform Panache mattress less than a year ago. From day one it was hot and sweaty, even when changing down from a 13.5 to a 4.5 tog quilt. More recently we have both developed aching backs and there are 2 permanent dips in the bed where we sleep. When we bought a new mattress (ordinary pocket sprung with no memory foam) and went to swap over the mattresses we noticed the underside of the memory foam mattress was mildewed. So much for temperature and moisture control, key features of the bed supposedly. We can't wait to get rid of the Sensaform mattress- it is so badly mildewed we couldn't even donate it to a charity shop- and will never set foot in a Sleepmasters store again or recommend it to anyone.