Disabiity benefit

NEH

atrixblue.-MFR-. wrote: »

i would put in a claim for ESA if your not eligiable they will pass it on to watever you are entitled to this happened to me i have been working for two years came out of work due to ill health (retired and im only 25) benefits agency told me income support no longer existed nor did incopacity and esa and jsa are the only ones that i could apply for. then they informed me that i wasnt entitled to esa and that the claim had been passed to incopacity they told me i was able to claim 3 weeks prior to me ending work then they told me that i could not claim because i hadnt paid enough ni contributions and that the claim was passed onto income support uner the 2 year linking rules if they denied you sda by saying this benefit did not exist any more but you claim esa and the pass it onto sda but they refuse saying that you did not claim early enough i would appeal the decision based on given wrong advice by them when you asked about the benefit. also esa claims over the phone told me i wasnt entitled to any other benefit including housing and council tax but low and behold i claimed separatly to the council and i now get that too. i rekon theyre told to say this to get you to go onto JSA and avoid paying you what your entitled to. i'm sure cab would be very beneficial to you and advise the same thing also the benefits adviser cannot make a decision on weather your entitled to a benefit that up to the descision makers you can apply for any benefit you like it's don to the descision makers to say yeh or neh!! insist on making the claim regardless of what the computers or the adviser says.

I was told at the time about sda not exisiting anymore and I wouldn't get it but I was also told that I didn't qulaify for jsa as my husband had savings which we were living off due to the recession hitting his new business badly, they bascially told me that once we've used up our savings to come back to them and they would look into what they could do...:rolleyes:

I have a number for someone at our local job centre, the charity that was going to help me get into work I have gone back to them and asked them for their contact so I don't have to ring these helpines....I tried yesterday but he had given me the wrong number but I have a different number to call today will let you know how I get on...

Thanks everybody...

Zara33

healy wrote: »

Could be more than one AE.

:rolleyes: ;)I'm so out of touch with all these AE's, someone will have to fill me in at some point.

healy

Zara33 wrote: »

:rolleyes: ;)I'm so out of touch with all these AE's, someone will have to fill me in at some point.

Someone posted under one name but others thought they had posted before and now they are posting under an obvious third name, alwaysonthego now has someone posting as alwayshavingago, I think they are a fan of hers!

NEH

Well it transpires that I was given the wrong information and now I have to write a letter to the manager at the job centre and explain what has happened as it seems a number of errors have been made along the way....I was also advised to make a new claim for ESA which I have done this afternoon but I have been told it is unlikely I will get it though this is just a formality as they hope that once my letter has gone in and I attach a copy of the letter plus the discontinuation of my SDA letter to the claim that it will be reinstated....

We can but hope, I haven't had chance to write the letter today as hoped as I was on the phone for an hour making the claim and it knocked me for six so haven't been able to do much since...Will get it done tomorrow and then send it off recorded....

Thanks once again....

alwayshavingago

NASA wrote: »

That isnt from the DMG though. It looks like a fact sheet again.

So the information is wrong then?

NASA_2

alwayshavingago wrote: »

So the information is wrong then?

I've no idea. I'd like to be able to give OP a 100% answer and without the DMG saying it I cant. Factsheets can be wrong.

alwayshavingago

NASA wrote: »

I've no idea. I'd like to be able to give OP a 100% answer and without the DMG saying it I cant. Factsheets can be wrong.

OK I see, The info direct from DWP..........so hopefully, but I see the poster has already got some positive action from his office and acted on the good advice to make protective claim for ESA.

NEH

alwayshavingago wrote: »

OK I see, The info direct from DWP..........so hopefully, but I see the poster has already got some positive action from his office and acted on the good advice to make protective claim for ESA.

Yes I need to ring my contact agian today as you no longer sign benefit forms...:eek: which to me seems a little worrying in case of fraud or benefit cheating...


I have found the information changes so rapidly that staff can't keep up with it and one thing about the ESA is that the systems do have faults. He apologised yesterday as after I had given all the information about my husband's business the system doesn't allow you to move onto the next screen, as it's used to the claimant having those details not your husband or partner so he had to delete it in order to move on....Goes to show that the ESA is still in the teething stages..

NASA_2

NEH wrote: »

Yes I need to ring my contact agian today as you no longer sign benefit forms...:eek: which to me seems a little worrying in case of fraud or benefit cheating...


I have found the information changes so rapidly that staff can't keep up with it and one thing about the ESA is that the systems do have faults. He apologised yesterday as after I had given all the information about my husband's business the system doesn't allow you to move onto the next screen, as it's used to the claimant having those details not your husband or partner so he had to delete it in order to move on....Goes to show that the ESA is still in the teething stages..

To me that sounds a bit more like the user than the system being mixed up. When you say business I am taking it that you mean self-employment? If so then it accepts those details no problem.

NEH

NASA wrote: »

To me that sounds a bit more like the user than the system being mixed up. When you say business I am taking it that you mean self-employment? If so then it accepts those details no problem.

Well the guy didn't know what SDA was and I had to explain what it was, he asked whether or not it had been part of DLA to which I had to explain that no it hadn't....My husband has his own business so yes self employed so maybe it was user error rather than the system...

He was nice but maybe not clued up on the system and benefits...