Companies in Default/FSCS Claims - Picture, London Scottish, Twopart

marshallka

busbyh wrote: »

No neither can I!!!!!,
So you are being penalised if you rcd NCB prior to settlement, but not after setttlement. Surely this cannot be right:mad:
Will you ring them when you get your letter or write. I wonder if netabc put in the same letter.I just don't get it al all.
Netabc's letter wa sent in after yours, so I'm sure your reply must be on the way.

It will be horrid for anyone nearing their NCB who because of delays from picture in default and delays in the FSCS settling, claims it back (their NCB that it) and then only a short time later gets their compensation and gets it deducted:eek:. For people that have claimed their NCB whilst waiting for Picture to be declared in default it is very unfair and makes you wonder:rolleyes:. I think they should have a one for all here.

shooby1

Good luck to all today :d

chickpee

barloo69 wrote: »

Today received same worded letter as netabc re NCB. Am drafting a suitable response to FSCS.

I'll be following this with interest (that's if I ever get a payout!)

Wishing you a successful outcome.

barloo69

I have drafted the following, please any thoughts / additions ?

Dear Mr S,

Thank you for recent letter dated 17th November 2009 in response to my query regarding the NCB element of my compensation.

However, whilst I have taken on board all that you have stated in this letter, I am still of the opinion that the calculation method used is unfair, unjust and unacceptable.

Whilst I am NOT querying the actual figures used in order to calculate my compensation per se, I am in fact querying the actual methodology which you state is behind the calculation.

I would like an explanation as to how it is possible therefore that your “Money paid In and Out system” is a fair and just way to calculate this figure as it seems blatantly apparent to me that I am being discriminated against solely because of the date of when my policy anniversary date was ie before you done your calculation.

With this in mind and using your same methodology applied, I presume that you will be writing to all the other Picture customers that had received their NCB after you had done your compensation calculation to ask for this figure to be returned to yourselves. NO I THINK NOT!!!

Furthermore, had my NCB not been due until November or December, for example, after my compensation was paid from you, I would still have received this from the Insurers, and obviously it would not have been deducted from my claim.

I therefore feel I am being penalised by you because of the date my NCB was due and this is where your methodology falls down, as I am aware from various forums that there are many persons in exactly the same situation as myself and therefore this method is not fair to me nor the other persons that are in the same situation as having their anniversary prior to their compensation calculation.

You have also mentioned in your letter that your rules are governed by the FSA, so therefore I presume that it is the FSA that I need to approach to voice my concerns further should the need arise.

Should you require any further information in this matter, please do not hesitate to contact me.

barloo69

Any lurkers out there that havent posted yet, and this applies to you. PLease step forward, as only together can our voices be heard against the stsyem.

bella2901

marshallka wrote: »

It will be horrid for anyone nearing their NCB who because of delays from picture in default and delays in the FSCS settling, claims it back (their NCB that it) and then only a short time later gets their compensation and gets it deducted:eek:. For people that have claimed their NCB whilst waiting for Picture to be declared in default it is very unfair and makes you wonder:rolleyes:. I think they should have a one for all here.

This is exactly our problem. We started our claim in November 2008 and we received a NCB at begining of October 2009 whilst waiting for our claim to processed. If we do receive a cheque I am sure this NCB will have been deducted. However if the claim had been processed before then, it wouldnt have been deducted and we would also have received it from insurers. Furthermore deducting our NCB has also delayed us receiving our compo (if indeed we are sucessfull!) as it has had to be returned to be recalculated and although we think this is the reason why no one at FSCS will confirm this.:mad:

pinknico

Great letter barloo, covers everything.

pengi

Has anyone spoken to deloittes today? Are their systems up and running again?

di3004

pengi wrote: »

Has anyone spoken to deloittes today? Are their systems up and running again?

Hi there hun

Not heard anything up to now, may email again later.
Good luck to you and everyone else still waiting.;)

busbyh

barloo69 wrote: »

I have drafted the following, please any thoughts / additions ?

Dear Mr S,

Thank you for recent letter dated 17th November 2009 in response to my query regarding the NCB element of my compensation.

However, whilst I have taken on board all that you have stated in this letter, I am still of the opinion that the calculation method used is unfair, unjust and unacceptable.

Whilst I am NOT querying the actual figures used in order to calculate my compensation per se, I am in fact querying the actual methodology which you state is behind the calculation.

I would like an explanation as to how it is possible therefore that your “Money paid In and Out system” is a fair and just way to calculate this figure as it seems blatantly apparent to me that I am being discriminated against solely because of the date of when my policy anniversary date was ie before you done your calculation.

With this in mind and using your same methodology applied, I presume that you will be writing to all the other Picture customers that had received their NCB after you had done your compensation calculation to ask for this figure to be returned to yourselves. NO I THINK NOT!!!

Furthermore, had my NCB not been due until November or December, for example, after my compensation was paid from you, I would still have received this from the Insurers, and obviously it would not have been deducted from my claim.

I therefore feel I am being penalised by you because of the date my NCB was due and this is where your methodology falls down, as I am aware from various forums that there are many persons in exactly the same situation as myself and therefore this method is not fair to me nor the other persons that are in the same situation as having their anniversary prior to their compensation calculation.

You have also mentioned in your letter that your rules are governed by the FSA, so therefore I presume that it is the FSA that I need to approach to voice my concerns further should the need arise.

Should you require any further information in this matter, please do not hesitate to contact me.

I think you have covered everything here barloo. and a very good letter, and don't forget I think their were others who had rcd NCB and not had it deducted. Although maybe you do not want to mention this!!!!
I await their response and wish you luck

would send this SPecial delivery, it will be worth the £5 to ensure it gets there as early as possible