Companies in Default/FSCS Claims - Picture, London Scottish, Twopart

beaniebabe

So the information I am hoping to receive in 2 weeks could just be a letter that I need to sign and return if I want to accept the compensation (If any!!)

beaniebabe

beaniebabe wrote: »

So the information I am hoping to receive in 2 weeks could just be a letter that I need to sign and return if I want to accept the compensation (If any!!)

If so would I be able to fax them the signed agreement and request the money to be paid by BACS

dialysis

pinknico wrote: »

If you have any questions, please telephone our helpline on 020 7892 7300 or 0800 678 1100, and we will be happy to be of assistance.

Have they sacked Mr Grumpy then?

yeah theyve replaced him with Mr Happy:rotfl::rotfl::rotfl:Mr grumpy has gone off to find snow white:rotfl::rotfl:

pinknico

Mammamia only got letter and cheque, no sign to accept. x

beaniebabe

dialysis wrote: »

yeah theyve replaced him with Mr Happy:rotfl::rotfl::rotfl:Mr grumpy has gone off to find snow white:rotfl::rotfl:

You do make me laugh Dialysis:rotfl::rotfl::rotfl:

dialysis

:rotfl:

busbyh wrote: »

Bet he's not as p***** off as us:mad::mad::mad::mad::mad::mad::mad:

I like that busbyh:rotfl::rotfl::T:T

dialysis

pinknico wrote: »

Mammamia only got letter and cheque, no sign to accept. x

She hasnt been on though has she since she told us about the cheque?

di3004

Found an old email sent from the FOS in regards of the Nemo, of when they mis calculated, the FOS fowarded the email onto us as below, so at least it shows that the FOS does check calculations, as it was them that raised this issue up with Nemo and not us.

Dear (FOS),

Further to recent discussions and emails regarding this matter, please find attached an up to date calculation in relation to the complaint that we have been instructed to uphold. My previous calculation was incorrect, as I had deducted the rebate from the redress total, when in fact this had been accounted for in the settlement figure. I have also removed the £175 security release fee from the settlement figure prior to undertaking the calculation, as this is a flat fee charged on settlement regardless of whether the customer had PPI.

The upshot is that I have calculated the total redress figure as £12,772.32. As we have already issued a cheque for the amount of £10,747.61 I intend to issue a cheque for the amount of £2,024.71 to settle this matter. Please let me know if you agree with this amount. I have attached a breakdown of the calculation for your information.

If you agree, I will arrange for our Finance Department to draw up the cheque and we should be able to finalise this case in the next couple of days.

Regards,



Complaints Manager
Nemo Personal Finance

dialysis

busbyh wrote: »

beaniebabe/dialysis/pinknico hopefully you will all hear with the two weeks:j

thanks busbyh I know we are all desperate for news now and our cheques but after yesterdays performance I have lost all faith that I will ever get this cheque

dialysis

amersall wrote: »

:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:no he is just waiting for a cheque and he is very p*****d off cos he aint got one:p:p:p:p( must be well over two weeks for him now):rolleyes::rolleyes::rolleyes::rolleyes:

Hope hes not p*****d off with our cheques guys:rotfl::rotfl::rotfl::rotfl::rotfl: