Mobiles.co.uk the worst ever customer services

swatantra

Just got the call from them , i asked them to cancel the contract .

Guys any other company apart from mobiles.co.uk gives good deals?

Silk

swatantra wrote: »

Just got the call from them , i asked them to cancel the contract .

Guys any other company apart from mobiles.co.uk gives good deals?

Try http://www.mobiles2yourdoor.co.uk/

checked on here great feedback and don't forget Quidco

Silk

It's getting very hard to find a relevant thread for mobiles.co.uk that hasn't been locked these days :eek:

So latest update...
It's day 30 two days after the supposed "allow 28days for delivery" and still no cheque !
I did however receive a nice courtesey phone call from O2 yesterday afternoon asking if I had received the final invoice showing a balance of -£0.01p which I had :cool:
So again more brownie points for O2 !

Mobiles.co.uk_company_representative

You have yet to PM me your order number so I can look into this.

Regards,

Silk

Mobiles.co.uk_company_representative wrote: »

You have yet to PM me your order number so I can look into this.

Regards,

:rotfl::rotfl::rotfl:
Ben I've told you before don't wind me up about this !
You've had PM's regarding this
You've had emails regarding this
You've had dealings with this since this time last month
Sadly your involvement in this matter has been a complete and utter waste of time as with other problems that you've involved yourself with !
I've told you before the cheque is of little consequence to me as it's just another in a long list of broken promises from you that has failed to materialise.

Mobiles.co.uk_company_representative

I do not have your PMs or emails any more, and can't remember your name or order number - so in order to chase the cheque on your behalf I need these details again. I have dealt with scores of customers through MSE.

Yet again, we cancelled your contract as soon as we received the handset back, raised the cheque and closed the case; if you also consider the matter closed and don't care about the cheque why keep bringing it up yet not PMing me?

Thanks,

Silk

Mobiles.co.uk_company_representative wrote: »

I do not have your PMs or emails any more, and can't remember your name or order number - so in order to chase the cheque on your behalf I need these details again. I have dealt with scores of customers through MSE.

So you try and conduct a business on here and you don't keep copies of emails or PM's ?
What sort of a way of keeping records do you have ?
Do you keep notes on the back of a fag packet ?

Mobiles.co.uk_company_representative wrote: »

Yet again, we cancelled your contract as soon as we received the handset back, raised the cheque and closed the case

Yet again for the god knows how many times you didn't cancell the contract so please don't pretend you did I know it O2 know it and lots of people on here know it :mad:
If you did raise the cheque it isn't here yet
You have just admitted you know who I am and what this is about so please don't pretend you have no record of it.

Mobiles.co.uk_company_representative wrote: »

if you also consider the matter closed and don't care about the cheque why keep bringing it up yet not PMing me?

It's never been me that considered it closed it was you ..remember ?
And I keep bringing it up because I don't consider it closed and other people have an interest as to how this fiasco is panning out.
As for PMing you ..whats the point been there got the T-Shirt and the CD and even the book ...waste of time just ends up with more false promises !

Silk

Can a Mod please move this post to whichever thread the wish because I'm struggling to fine a mobiles .co.uk thread thats not been locked

Day 31 still no cheque which is 3 days after the limit that the rep gave !!!!