Wolstenholmes!!!! Beware!!!

cassandra_k

:mad: My partener and I appointed Wolstenholmes to do our conveyancing on 2nd july then on the 3rd we cancled as we read some bad things about them through this fourm (Thank God) when we cancled they told us they will not be taking our £300!!!! off of our credit card. THEY DID!!! they have not sent us anything so it was't because they thought we were using them!!!!
On the 10th july they unlawfully took £300!!!! off our card, we have beed contacting them since 4th aug when we relised they stole our money, still nothing but today the lady who took our card details at the begining (lucky we took her name) said we shoul have it bu cheque by the end of the week!!!

I contacted the legal complants services and have sent off the forms!!!

MY ADVICE AVOID LIKE SWINE FLU

Wutang_2

I am not sure you can choose to avoid swine flu

samay007

When I bought a property, our EA recommended Wolstenholmes to do conveyancing work. a few phone calls made to them think they are not good as i cannot speak to PS or solicitor at anytime. so i decide to move to SAS Daniels and they are the BEST!! completed purchase ontime and moved to new house.

Grz.26

Im sure this thread explains a little more..
Good Luck in getting your £ back, the theives!

http://forums.moneysavingexpert.com/showthread.html?t=1781777&highlight=grz

puppy8910club

I agree,

I went with wolthemstomes about a week ago and cancelled two days later after reading the negative feedback. Even before reading the bad posts they come across so un professional its un true!

Bunch of cowboys! AVOID!!!

Khryul Islam was the person who took my money and also laughed when i said why dont u reply to my email about refund!.

Everytime i phone the "Fiancne" team it goes to voicemail. Thats laura and Migid. So frustrating im still chasing my refund with no avail!!

DO NOT USE THESE PEOPLE!!! - ITS NOT WORTH IT!!!!!

puppy8910club

Further to my note incase it helps

Magid said a cheque will be sent and im in the "list" as a lot of "property's" have falled thru... more like a lot of ppl want there money back

Magid 0161 4981894

Laura - 0161 4981895

Magid does seem to answer his phone but when he says he will call you back he wont...

I been chasing it every day 3 or 4 times a day and he said a cheque will be sent. I will wait a week for this so called "cheque" and see what happens!!!

Last thing u want when moving home.

puppy8910club

How funny they just email me with the below.. this just prooves how lame they are... No communication what so ever within the company... lol joke


Dear Stephen
With reference to your proposed purchase, please be advised that I will be acting on your behalf in this matter.
I look forward to receiving your completed instruction documents together with your original identification and in the meantime, should you have any questions or queries, please do not hesitate to contact me.
Yours sincerely
Jo Davis
Wolstenholmes Solicitors

Tel: 01614981651
For Wolstenholmes Solicitors LLP - Solicitors since 1818

Cheshire T: +44 (0) 161 437 1232 | 227 Finney Lane, Heald Green, Cheadle, SK8 3QB

Mrs_Bumble

Contact your card provider and ask them to request the funds back.

Grz.26

Rarrr. These lot really frustrate me. I wish there was a way that we could tell everyone not to use them.

naz7372

Hi all,

Hopefully you won’t all shoot me down straight away, but I’m from Wolstenholmes and wanted to take this opportunity to apologise for the service each of you have received. I’ll be honest with you, I’m new to the company and I, along with a number of new staff have been brought in to help resolve any issues and really make improvements to the client experience.

I appreciate that most of you have not been happy with Wolstenholmes Solicitors, hence the reason why you’ve posted here, but we really want to make a change and improve the service we deliver to our clients…starting with you.

I know a lot of you have left messages/voicemails and if your case still hasn’t been resolved please can you PM me with details and I will try my best to get things moving as fast as possible for you.

Thanks,

Nazma

naz7372

Hi again,

As I said before, if anyone still has an ongoing problem please PM me details and I will try my best to get it resolved asap.

I'd like to stress again that we do take complaints very seriously and although you may not see it, behind the scenes we're working really hard to put processes in place and correct any past mistakes.

Thanks,

Nazma
(on behalf of Wolstenholmes)