Blackmail at the check-in by Jet2.Com

casevlloyds

What more advice do you want?

I think you've actually been given lots of sensible advice. Namely being next time you book flight tickets and it says "Enter Name Here" thats what you should do!

Not your AKA name, not your nickname, not what your wife calls you when she's in a bad mood but your actual name!

Incapuppy

Oh don't be so ridiculous!

You made a mistake and has been pointed out, you have been very lucky to have not been picked up on this before.

How about learning a lesson instead of going off in a huff when people disagree with your ludicrous 'blackmail' claim :rolleyes:

tenchy

casevlloyds wrote: »

What more advice do you want?

I think you've actually been given lots of sensible advice. Namely being next time you book flight tickets and it says "Enter Name Here" thats what you should do!

Not your AKA name, not your nickname, not what your wife calls you when she's in a bad mood but your actual name!

See what I mean?

casevlloyds

tenchy wrote: »

See what I mean?

Sorry, you came to this board asking for advice on the blackmail you had suffered at the hands of Jet2.

People have given you their advice and opinions. I'm sorry you don't like them.

What were you hoping to hear?

d123

tenchy wrote: »

Thanks for all the comments. Yes, lesson learned; don't come to this board for sensible advice and discussion. It just attracts a bunch of smartarses.

you post when you made the mistake, yet you call all the people who respond about your mistake smartarses?

We might all be smart, but if anyone is an !!!! it would be you, you are the one who doesn't actually know what your christian name is

And you act like no-one gave you sensible advice, I suggested (as did another poster) that you change your names around by Deed Poll and get a new passport, how is that not sensible?

You want to be called by a different name than your real christian name, then change it and make it legal.

thatsfabulous

No blackmail here sorry.

Airlines ask you to write your name for ticket as its written on your passport ( you say David John Smith is whats on your passport) So by this they ask you not to shortened it or put nicknames etc so i'm afraid it was just a matter of time before this was picked up on as you should have put what was written on your passport.

Bob_the_Saver

alanrowell wrote: »

Over the past few years - since someone decided that flying a plane into a building was a good idea - the rules on who and who not can fly have been increasingly tightened.

These days ALL airlines are required to ensure that the forename & surname on the passport matches the boarding card.

So your wife is OK because it says "helen smith" on her passport and she is booked under "helen smith", you aren't because your passport says "david smith" and not the name you booked under - ie "john smith"


100% correct, Everyone in the world (except my mother) calls me Bob but it says Robert in my Passport so Robert it is when booking tickets, end of story.

lorweld

Op, I think a lot of people have giving you the correct advise here. You asked if you can claim a refund, you can't!

It's in the t&c's that your name must be the same on the reservation as it is on your passport. You have absolutely no case here, I'm afraid. It was all down to your error. Consider it a lesson learned, you have being extremely lucky that this is the first time you have been pulled up over putting the wrong name in. In future put David Smith as your name & it won't happen again.

& now..................

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bagand96

tenchy wrote: »

Thanks for all the comments. Yes, lesson learned; don't come to this board for sensible advice and discussion. It just attracts a bunch of smartarses.

Its a shame that you feel that way, as most of the posts I've read on this thread are sensible advice..... in my own words (I hope i'm not being a !!!!!!....)

Airline tickets have to match the name on the passport, for many many reasons, the main being security, another more morbid reason being passenger manifest if the flight doesn't make it.

The legal name on the passport has to match the name on the ticket, it is the responsibility of the check-in agent to verify this information, security should also verify it when you go through airside, and it is also checked at your destination; so the country know who they are letting in.

If you had got down-route and met a very thorough, and indeed awkward immigration officer, they would have had the right to put you straight back on the plane and make Jet2 fly you back home, also landing them a whopping fine; as well as probably triggering an investigation into how someone got on the plane who wasn't on the ticket.

As you said, you have got away with this many times int he past. This is probably due to the fact that John is on your passport as a second name, so has been easily overlooked, but esentially it represents a breakdown in procedures at a lot of point. You have got away with it before, but that doesn't make it right, the rules are clear, the rules are not set by Jet2 they just have to follow them.

The check-in clerk was just doing their job, they would not even have been employed by Jet2 and if they had let you go and it had been found out they would have certainly faced disciplinary action (security issues are paramount in airports these days).

The only point to make about Jet2 is how they dealt with it once the error has been spotted. They chose to charge you. This is in their terms and conditions. Some airlines may have done it for free, but as is now well documented, the low cost airlines levy an extra charge whenever they can, and Jet2 are not alone in this aspect.... many many airlines will charge you to change the name on a booking.

Unfortunately this may not be the answer you were hoping to hear on this board, which is fair enough. However, what other posters and myself have said is unfortunately correct.

They were well within their rights to make you change the booking, it is uunfortunaetly irrelevant that you have got away with it in the past. The only angle you have is that Jet2 charged you £27.50 for what took a few seconds in the computer..... but you only have to look on these boards to see evidence of the low cost airlines and their charges. Not saying its right of course.

sillygoose

I think the op was lucky, people have arrived in the USA and ended up with their nose in airport carpet and a machine gun in their back for less!