free orange sim/registering probs

buckster

I have inserted the sim and got a text only to say picture messaging has now been set up, no text with phone number or code in so I have gone onto the simregister site and entered the details ie phone number which shows up in own number on my phone but left the pin code blank. When I registered it said I would receive credit on my phone in the next 48hrs. Is this correct?

derrick

Sounds about right, I registered mine on the simregister site after receiving the number and code via text, although I got the 48 hour message at around 1 p.m. in Thursday,as of now Sunday, (69 hours later), I still only have 1p credit on the phone, maybe they mean 48 "working day" hours, so will need to check again after 1 p.m. Monday.

paulofalus

I got a couple of txts from Orange but it didn't tell me my new number or ID code. Tried calling 450 for customer services, but it wouldn't connect me coz I had no credit. Called affordablemobiles who were useless and told me to contact Orange.

Found an Orange freephone number 0800 079 0006 which is a robot voice, but if you press * you get through to a human. She was helpful and told me my number and ID. I've put this into simregister. Now waiting to see if £5 credit appears...

buckster

paulofalus wrote: »

I got a couple of txts from Orange but it didn't tell me my new number or ID code. Tried calling 450 for customer services, but it wouldn't connect me coz I had no credit. Called affordablemobiles who were useless and told me to contact Orange.

Found an Orange freephone number 0800 079 0006 which is a robot voice, but if you press * you get through to a human. She was helpful and told me my number and ID. I've put this into simregister. Now waiting to see if £5 credit appears...

Oh great I will give the freephone number a call. Does anyone know if the free credit expires ?

derrick

derrick wrote: »

Sounds about right, I registered mine on the simregister site after receiving the number and code via text, although I got the 48 hour message at around 1 p.m. in Thursday,as of now Sunday, (69 hours later), I still only have 1p credit on the phone, maybe they mean 48 "working day" hours, so will need to check again after 1 p.m. Monday.

Have just rung 453 from my phone and my credit is now £5.01

derrick

buckster wrote: »

Oh great I will give the freephone number a call. Does anyone know if the free credit expires ?

I have just spoken to Orange on the above freephone number, (you need to press the * key a few time to speak to a human, or 450 from your mobile which, if you want to actually speak to someone as against listening to the recorded menu costs a one off charge of 25p), I have been told that the credit will never expire, but you do need to make one chargeable call every 6 months to keep the sim live, and that up to 5 sims can be registered to the same person at one address.

HTH

Nicky321

Ive just been on the orange website and registered my account, it shows the following.
Pay as you go

Your account summary

Current account balance: £5.01
View the balance of your Extras
Phone Fund balance: £0.50

Current plan: Orange Starter

paulofalus

Got a txt from Orange saying they'd give me a £1 for registering but this hasn't appeared yet.

However, the £5 credit appeared yesterday. Yay!

paulofalus

By the way, change to the racoon plan - it's the cheapest option. Calls are 15p a minute and txts are 10p.

Of course, the Asda SIM is the cheapest around: 8p a minute calls and 4p per txt.

Sinc19

I tried registering and got an error message, and it told me to call up the 0845 number. I did that, and they said they didn't have the sim number on the system. :mad: I had to give over a few details (hope it's nothing dodgy), and they said a manager would look into it. Not sure if I'll get my credit, and just end up being a victim of ID fraud instead :mad:.