Help please - today's the day (Kaspersky install)

Bogof_Babe

Nope, I haven't got a PC. I only have this laptop, which is permanently plugged in to the modem. There isn't another computer in the house.

macman

Sorry, seems I misunderstood one of your earlier posts. In that case the laptop will be wireless enabled, but you can connect it 'wired' to the D-Link router using the ethernet cable and your network port.
You just need to put the Orange details into the router interface.
It will give you a more reliable connection than any USB modem.

Bogof_Babe

I don't have an ethernet cable for this machine.

If you recognise my username, which might be what is causing the confusion, I've also been posting from and about an Asus EEE netbook which I use at our flat, and is nothing to do with the laptop I use at home. That one is wireless via ethernet cable. This one is over three years old, and apart from the abortive attempt to use with the D-Link has always been on the ADSL modem, and has been very reliable so I'm not in any rush to change it once I've sorted out this current hiccup.

No doubt about it, the Norton uninstall is the cause of all todays problems . Well I was warned.

macman

One will have been supplied with the router. If not, a couple of quid in Maplin or any PC shop (not PCW).
How can the other one be wireless via ethernet cable? If it's wierless it's not connected by ethernet.

Bogof_Babe

macman wrote: »

How can the other one be wireless via ethernet cable? If it's wierless it's not connected by ethernet.

Yes that puzzles me too. I got the impression that it still counts as wireless, although it doesn't seem right to call it such. It's all a bit beyond me so forgive me if my terminology is wrong.

macman

I think what you are saying is that your laptop is connected by ethernet cable to the router. That is not a wireless connection, it is an ethernet connection. However your laptop, having a wi-fi card, is capable of being connected wirelessly. As is your wireless router. You just happen to be using it in wired mode.

polybear

My Acer laptop (Vista) has Norton on it, which expires in a couple of weeks. I saw the Kaspersky offer with Barclays so I thought I'd give it a go. Norton was removed using the removal tool, then Kaspersky installed. First problem was Spybot - during installation Kaspersky said Spybot was incompatible and would be removed automatically. But Kaspersky would'nt install. So I thought I'd remove Spybot manually and try again with the Kaspersky installation - success. All seemed ok at first, but then I found that the startup time of the Laptop was now horrendous, and I started to wish I'd never loaded Kaspersky in the first place.

Fortunately I'd had the sense to create a restore point before starting, so I was able to revert back to Norton without any problem. The startup time is now back as it was too. So I'll be giving Kaspersky a miss (even if it is free) and instead renew Norton for another year (it's only around twelve quid via Ebay) - I've been happy with Norton so I'll stick with it.

Brian

macman

Norton is far more notorious as a resource hog than Kaspersky, so I'm surprised at your experience. Most of the later problems arise because Norton fails to uninstall fully, whatever is used to remove it.

Bogof_Babe

Thanks for bumping this thread Brian. I envy the fact that you were able to even install Kaspersky after removing Norton, as all my Norton removal attempts resulted in me losing Internet access and having to system restore to get it back, which also brought Norton back. Must admit I have abandoned the job for the last couple of days as it was wearing me down, and am happily using the machine with just the firewall that came with Windows. It's going really quickly now, just like a new computer, so I'm thinking maybe Norton has slung its 'ook. Might stick the Kaspersky CD in later and give it another go.

I'm not doing any online banking etc., while I'm unprotected, which is the only drawback.

dogmaryxx

If Norton shows in control panel then download Revo Unlnstaller http://www.revouninstaller.com/ Simple to use and very effective.