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Heads Up for Harrod's Grotto Tickets - SORRY!

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Comments

  • jojopo000
    jojopo000 Posts: 576 Forumite
    Part of the Furniture 100 Posts
    hobbesy wrote: »
    me too. I may smash soething if this one doesn't work

    ... ok so smashing something won't get me anywhere, but I may turn off the pc and go get a cuppa!


    ...still processing ... nobody move ... nobody breath...

    I am still processing too, daren't leave the laptop lol
    Wins This Year - 2/1 Dog coat.
  • jojopo000
    jojopo000 Posts: 576 Forumite
    Part of the Furniture 100 Posts
    After all that there are not enough seats!:confused:
    Wins This Year - 2/1 Dog coat.
  • dazzle21
    dazzle21 Posts: 1,962 Forumite
    anyone got any yet?
    August: £149/£150

    Sept: £200
  • hobbesy_2
    hobbesy_2 Posts: 428 Forumite
    jojopo000 wrote: »
    After all that there are not enough seats!:confused:

    ... still processing ... I also have that sinking feeling!
    hey there's no money but we couldn't be happier if we tried
    £2 coin pot - £92!
  • jojopo000
    jojopo000 Posts: 576 Forumite
    Part of the Furniture 100 Posts
    hobbesy wrote: »
    ... still processing ... I also have that sinking feeling!
    Good luck hope you dont get the same message I did. Am now trying another time.
    Wins This Year - 2/1 Dog coat.
  • jellyhead
    jellyhead Posts: 21,555 Forumite
    10,000 Posts Combo Breaker
    Dear Harrods Christmas Grotto Customer,

    On behalf of Harrods please accept our sincere apologies for any disappointment or inconvenience that you may have experienced whilst using our Grotto booking system on Monday 28th September 2009.
    Due to unprecedented demand, the Grotto booking system and Harrods.com may be subject to slow performance as a result of the high number of visitors to the Grotto website.

    001-Grotto-Btn2?qlt=100&resMode=sharp2&op_usm=0.1,0.1,1,1&SCL=1

    We would kindly request that only one booking per household be made for any given date and Showtime.

    If you have already been charged for a successful booking, your tickets are still valid and your payment will be promptly refunded.

    If you have not received a booking reference number or if you were logged out of the system part-way through your booking, unfortunately your booking has not been successful and we would like to invite you to try again.

    Due to the inconvenience caused to a number of our customers last week there will no longer be any administration charge of £5

    Once again please accept our sincere apologies for any inconvenience you may have experienced whilst using our Grotto booking system this year.

    We thank you for your patience and understanding.
    52% tight
  • briank5400
    briank5400 Posts: 40 Forumite
    Ok, after refreshing since 10.50 this morning I have just managed to complete the final stage and have my reference number!

    phew!

    Stick at it everyone.... it does work...
    Treat everyday as your last one on earth! and one day you will be right.
  • jellyhead
    jellyhead Posts: 21,555 Forumite
    10,000 Posts Combo Breaker
    When you click through it says service unavailable :(
    52% tight
  • dazzle21
    dazzle21 Posts: 1,962 Forumite
    Ok I just have the please wait a moment processing page.... but its not doing anything...at all...
    August: £149/£150

    Sept: £200
  • kpnut79
    kpnut79 Posts: 193 Forumite
    Well I have just emailled them with a complaint about this whole service...It's really winding me up now!!
    :eek: Debts: Capitalone £0, Vanquis £220, LX Direct £1197, Mutual £1107, JD Williams £23 :eek:
This discussion has been closed.
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