Massive debts

maz1964

gargrave50 wrote: »

Hi all!:j

I've been brain-dead as on nights since Tuesday and on a long day tomorrow:o. Last night was a nightmare shift - 2 major emergencies within 6 minutes and a final emergency section 20 minutes before the shift ended:eek:.

Anyway, hubby just called me to say Bank of Scotland called re: VISA. This is MY AA Visa which hubby is an additional cardholder on:cool:. They basically discussed the account fully with him, and asked him to confirm MY security:eek:. Is this a breach of the data protection act? Just wondered if anyone knew as he has given them my mobile number and I'd love to give them hell:D.

hiya i agree that i feel your personal data has been divulged, did he have it taped the phone call any chance???

i would put it into writing as a complaint and check out the information commisioner office site out a bit,

he is not an account holder only has the authority to spend on your aa account, i really think you should persue this

since you could argue that he may be a signatory but the personal activity on the account is only to do with you and not him, ie you do not want him to know what the outstanding balance is for example

if they have given him account information i would investigate further

good luck and give them hell

cheers maz

Still-in-debt

Hi Gar, have just had a quick (not!) catch up on the last months worth of your news.
Shame about the house and Next
Hopefully, the job will get less stressful when you have been doing it for a long time. It must be rewarding though, hearing the newborn cry is a lovely sound.
Will you be able to get home over the Christmas period at all? I hope you do, though delivering babies on Christmas day must be a special thing to do.
Take care
S-i-D

solventsoon

gargrave50 wrote: »

Hi all!:j

I've been brain-dead as on nights since Tuesday and on a long day tomorrow:o. Last night was a nightmare shift - 2 major emergencies within 6 minutes and a final emergency section 20 minutes before the shift ended:eek:.

Anyway, hubby just called me to say Bank of Scotland called re: VISA. This is MY AA Visa which hubby is an additional cardholder on:cool:. They basically discussed the account fully with him, and asked him to confirm MY security:eek:. Is this a breach of the data protection act? Just wondered if anyone knew as he has given them my mobile number and I'd love to give them hell:D.

Hi Gargrave,
I think this possibly is a breach of DPA. As far as I'm aware, a third party (ie, your hubby) has to be authorised to speak on behalf of the account holder before any information can be given. I know this applies to inbound calls but I'm not 100% sure on outbound calls, ie where the company calls you, but would think it's the same. Might be worth giving the ICO a call if none of the peeps on here can give you a definite answer.

Take care
SS x

pwally2

Hiya Gargrave,

Cant believe youre having problems with O2 orb you were!!! T/hink their service is great I used to be with orange and that was terrible!!! Rock on O2 £7.50 8meg service unlimited usage cant be better!!!

racer256

Just wanted o wish you luck with your quest to be debt free you have done really well since your LBM, keep up with and never give up!

gargrave50

pwally2 wrote: »

Hiya Gargrave,

Cant believe youre having problems with O2 orb you were!!! T/hink their service is great I used to be with orange and that was terrible!!! Rock on O2 £7.50 8meg service unlimited usage cant be better!!!

Think if you read again you will see that actually it wasnt o2 - I am actually with Sky:rotfl::rotfl::rotfl::rotfl:.

BlueJeans_2

Hi Gar

Long time no 'read':D.

Hope everything ok and things going well with the job - will try and catch up soon with your thread but as it's been so long there is a lot to catch up on.

I need a firm kick up the ar*e to get back on track:rolleyes:.

Speak soon
D

Verbatim

Hi Gargrave,
how are you doing? hope all is well with the London job. Are you back home for Xmas?

gargrave50

Hi, sorry all I've been caught up with work, and when I'm home I've been busy with the family. I have a load of letters to catch up with, so off to do these. Will post copies up before I send them of course!

Hoping the 8-9 inches of snow happen before I'm due to go back tomorrow night!:)

Tixy

Hi Gar,

Glad you popped on to let us know you are okay. You know how people on this forum worry! Good to hear you are still keeping royal mail in business!

Has it started snowing there yet? We've had a few flurries today but its supposed to start settling later.