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which num did u call ?? thanks
I called 0845-456-7777 - got a security guard at first then held for a while then a lady - asked for customer services
But I was still in my slot - got logged in and looked, noted numbers and did a quickshop.
At first everything came up as sale price - now it came up as full price but I ordered anyway, hope they come at sale prices - missed loads i wanted, but fingers crossed - had to put a saturday delivery on as they wanted signature:beer:0 -
Had to hand up the phone from CS and then call back again and was finally put through to someone in customer services who took my order. Absolutely infuriated me as everything I was looking forward to coming and that had come as available online was now showing as out of stock. What a shambles. Very very annoyed :mad::mad::mad::mad: :mad::mad::mad::mad: :mad::mad::mad: :mad::mad::mad: :mad::mad::mad:0
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Mine was okay - however, after half and hour and a huge basket (most of preview stuff all still there was amazed) it kicked me into checkout without my say so - took it as a hint and checked out took 2 minutes and had confirmation email. Something funny added two items on page and within 2 secs out of stock oh well - lets see if it turns up - hope you all have better luck than the others - worth a try.All my views are just that and do not constitute legal advice in any way, shape or form.£2.00 savers club - £20.00 saved and banked (got a £2.00 pig and not counted the rest)Joined Store Cupboard Challenge]0
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Wanted one item from the sale and guess what out of stock.can't get them instore cos they are ikks.god help anyone who goes online Saturday morning trying to get stuff.no chance0
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My slot was 2300-0000. When I logged in it said site was down. Went in again and was able to make an order of sorts could not search on the sale stuff again had to make it up from memory. Everything came up at full price. We will wait and see what happens. I won't be paying full price. If they say thats what it is to be then they can come and collect again.
Stuff is getting delivered on Friday!0 -
jazzyjustlaw wrote: »Mine was okay - however, after half and hour and a huge basket (most of preview stuff all still there was amazed) it kicked me into checkout without my say so - took it as a hint and checked out took 2 minutes and had confirmation email. Something funny added two items on page and within 2 secs out of stock oh well - lets see if it turns up - hope you all have better luck than the others - worth a try.
That happened to me. Took me to checkout page without me asking it to. Just before i clicked order i noticed a few things had quantity 2 so quickly altered0 -
I logged in and could change my VIP slot to now, so did but although I can view the items I can't add them to my basket!! :-( Rang CS who tried to put me through to someone else but that said they were closed. I'm going to try and get my original slot back in the morning!0
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I logged in and could change my VIP slot to now, so did but although I can view the items I can't add them to my basket!! :-( Rang CS who tried to put me through to someone else but that said they were closed. I'm going to try and get my original slot back in the morning!
Same here get everything up and cant order anything. Im in Malaysia just now and got up at 5am to do it. What a fiasco0 -
stormbreaker wrote: »My slot was 2300-0000. When I logged in it said site was down. Went in again and was able to make an order of sorts could not search on the sale stuff again had to make it up from memory. Everything came up at full price. We will wait and see what happens. I won't be paying full price. If they say thats what it is to be then they can come and collect again.
Stuff is getting delivered on Friday!
Me too. Worst sale ever technically. I staterd cancelling all the full price stuff then realised that it was ALL full priced despite me using proper link. I ordered it all full price in the end and hope that they can sort it before they send it out to me.
Rung help and they hung up on me! totally unimpressed.:mad::mad::mad:0 -
They've put a holding page on the whole website now about technical difficulties.
For those who have had their slot and managed to order online, was there a restriction to the number of items in each order? I think last time they only let you order 20 items at a time?MFIT No. 810
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