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  • madstef
    madstef Posts: 75 Forumite
    snowbrow wrote: »
    which num did u call ?? thanks


    I called 0845-456-7777 - got a security guard at first then held for a while then a lady - asked for customer services

    But I was still in my slot - got logged in and looked, noted numbers and did a quickshop.

    At first everything came up as sale price - now it came up as full price but I ordered anyway, hope they come at sale prices - missed loads i wanted, but fingers crossed - had to put a saturday delivery on as they wanted signature
    :beer:
  • rummy
    rummy Posts: 537 Forumite
    Had to hand up the phone from CS and then call back again and was finally put through to someone in customer services who took my order. Absolutely infuriated me as everything I was looking forward to coming and that had come as available online was now showing as out of stock. What a shambles. Very very annoyed :mad::mad::mad::mad: :mad::mad::mad::mad: :mad::mad::mad: :mad::mad::mad: :mad::mad::mad:
  • jazzyjustlaw
    jazzyjustlaw Posts: 1,378 Forumite
    Mine was okay - however, after half and hour and a huge basket (most of preview stuff all still there was amazed) it kicked me into checkout without my say so - took it as a hint and checked out took 2 minutes and had confirmation email. Something funny added two items on page and within 2 secs out of stock oh well - lets see if it turns up - hope you all have better luck than the others - worth a try.
    All my views are just that and do not constitute legal advice in any way, shape or form.£2.00 savers club - £20.00 saved and banked (got a £2.00 pig and not counted the rest)Joined Store Cupboard Challenge]
  • pudding
    pudding Posts: 1,978 Forumite
    1,000 Posts Combo Breaker
    Wanted one item from the sale and guess what out of stock.can't get them instore cos they are ikks.god help anyone who goes online Saturday morning trying to get stuff.no chance
  • stormbreaker
    stormbreaker Posts: 2,289 Forumite
    Part of the Furniture 1,000 Posts
    My slot was 2300-0000. When I logged in it said site was down. Went in again and was able to make an order of sorts could not search on the sale stuff again had to make it up from memory. Everything came up at full price. We will wait and see what happens. I won't be paying full price. If they say thats what it is to be then they can come and collect again.
    Stuff is getting delivered on Friday!
  • ineichen1
    ineichen1 Posts: 498 Forumite
    Mine was okay - however, after half and hour and a huge basket (most of preview stuff all still there was amazed) it kicked me into checkout without my say so - took it as a hint and checked out took 2 minutes and had confirmation email. Something funny added two items on page and within 2 secs out of stock oh well - lets see if it turns up - hope you all have better luck than the others - worth a try.

    That happened to me. Took me to checkout page without me asking it to. Just before i clicked order i noticed a few things had quantity 2 so quickly altered
  • tiffybee
    tiffybee Posts: 100 Forumite
    I logged in and could change my VIP slot to now, so did but although I can view the items I can't add them to my basket!! :-( Rang CS who tried to put me through to someone else but that said they were closed. I'm going to try and get my original slot back in the morning!
  • nico26
    nico26 Posts: 823 Forumite
    edited 16 July 2009 at 12:04AM
    tiffybee wrote: »
    I logged in and could change my VIP slot to now, so did but although I can view the items I can't add them to my basket!! :-( Rang CS who tried to put me through to someone else but that said they were closed. I'm going to try and get my original slot back in the morning!

    Same here get everything up and cant order anything. Im in Malaysia just now and got up at 5am to do it. What a fiasco
  • Mandles
    Mandles Posts: 4,121 Forumite
    My slot was 2300-0000. When I logged in it said site was down. Went in again and was able to make an order of sorts could not search on the sale stuff again had to make it up from memory. Everything came up at full price. We will wait and see what happens. I won't be paying full price. If they say thats what it is to be then they can come and collect again.
    Stuff is getting delivered on Friday!

    Me too. Worst sale ever technically. I staterd cancelling all the full price stuff then realised that it was ALL full priced despite me using proper link. I ordered it all full price in the end and hope that they can sort it before they send it out to me.

    Rung help and they hung up on me! totally unimpressed.:mad::mad::mad:
  • Redbedhead
    Redbedhead Posts: 1,131 Forumite
    gyinnit wrote: »
    They've put a holding page on the whole website now about technical difficulties.

    For those who have had their slot and managed to order online, was there a restriction to the number of items in each order? I think last time they only let you order 20 items at a time?
    I had just under 50 items in my first order. I was told on here they might restrict you at 50 so I stopped just before then so not sure if they would have taken more in the one order.
    MFIT No. 81
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