Help Please!! I just bought a link for £60!!

shelly

My hubby has complained to E-bay before after an item was listed as perfect but was clearly damaged when he received it.It was obviously damaged before it was sold and the seller didn't want to have any thing to do with it.E-bay didn't want anything to do with it either.They don't care once they have got their cut from the seller.At the time (don't know what it is now) all they would get back for him was half of the final bid....no p+p....after about three months of e-mails and letters sent back and forth hubby gave up as it was obvious he wasn't going to get anything back. IMHO when you need help E-bay fall into the scammers category too.

timdiecast

I thought I bought a PS2, but after I paid (the seller requires instant payment), I discovered that this is just for a link... I paid by PayPal, is there any chance that I can get my money back? The seller said no refund will be given!!  :'( :'( :'( :'( :'( :'(

Check ebay's listing policies as I believe you are not allowed to sell links. Then do a chargeback via paypal.
You should get the full amount back. File an online complaint with Trading Standards also.
Quite often sellers state that they will not give a refund under any circumstances- this is against consumer law and any auctions which state this are worth avoiding.

spmjang

Thanks very much for everyone here trying to help!!
I got an email from PayPal today saying that the seller responded that he has issued a refund. I just checked my PayPal account but I can't see any refund.... here is the eamil from PayPal regarding my complaint:

======================================
The seller has provided the following information in response to your complaint, indicating that a refund was issued for the transaction using PayPal:

Refund Transaction ID: xxxxxxxxxxxx
Refund Date: 23 Dec. 2004

If your complaint has been resolved, please cancel it by clicking on the
link below:

Unless you cancel your complaint, this investigation will continue. We will notify you as soon as the investigation has been concluded.
=======================================

It says the seller refunded the money on the 23rd, it has been a few days but I can't see any refund on my PayPal account. How long does it take for the refund to reach PayPal account? I thought it's instant.....plus I never had any email from PayPal notifying me a refund has been issued to my account....

Is the seller playing some more tricks ???

Thanks in advance for any kind advice!!!

Mon

lisyloo

Don't forget that the 25th, 26th, 27th and 28th were not banking days.
I would suggest being a little more patient.

soolin

I thought a refund from paypal account to paypal account was instant just as the payment is? The last time i sent a refund to a buyer she acknowledged it immediately.

Soo

Addy

I thought a refund from paypal account to paypal account was instant just as the payment is? The last time i sent a refund to a buyer she acknowledged it immediately.

Soo

Yeah, I'm pretty sure that you get an email informing you of a refund as soon as it was processed too.

TechnoNerd

any update - did you actually receive a refund?

spmjang

No, no refund in my PayPal account, although the seller claimed he has given the refund on 23 Dec....

Just checked my PayPal complaint status, it says:

"If your complaint has been resolved, you may cancel it by clicking below. If you choose not to cancel your complaint, we will resume our investigation in five days (on 3 Jan. 2005). "

I reported this seller to Ebay as soon as I realised that he was selling a link. I am surprised that he is still selling links - perhaps I should leave him a bad feedback to warn other buyers since Ebay isn't doing anything.....

pester

hi

Do leave the guy very bad neg feedback, this is the only thing ppl on ebay do refer to. Everyone will be able to read it and hence not fall into your trap

this link issue is all over the place, many ppl are using it and if it might also deter others if you take action

wirm

yes but then he will leave you negative feedback if you do! i have a buyer at the minute and I am just waiting until the 90 day limit is nearly up and I will leave him negative feedback! lol!