janh wrote: »
I have already rung BT & arranged for the £2.91 to be credited to our next bill but I would really like to hear how this has happened...
BT_company_representative wrote: »
Hi 2latenow & Johnkg,
As the plan is a special offer the offer has to be renewed. All customers are sent letters confirming how this is done. A result of waiting for the offer to be reapplied means that one bill is missing the credits. However if the offer is taken up again the next bill has 6 months credits applied to backdate for the previous bill.
Be careful when converting points to Cineworld
...and it's essentially NO FEE
Via its Advent calendar (norm £59 delivered)