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£11000 arears because csa never acted

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Comments

  • plinky1
    plinky1 Posts: 34 Forumite
    Quote

    Ok first thing you need to do is request your DPA (Data Protection Act) prints. These prints hold everything the CSA hold about you and your case, they include all phone call logs letters sent to you letters you send in to them, this is normally where you catch them out lying because most of the letters they send to you contradicts what is in your DPA pack.
    You need to write in requesting your DPA which comes under the Data Protection Act Section 7 subsection (2) A data controller is not obliged to supply any information under subsection (1) unless he has received— (a) a request in writing. So having done that you have adhered to the Data Protection Act. Make sure you send it in Special Delivery because the day the CSA receive your written request is the day the 40 days start. The CSA will try and lie to you stating they have 40 working days to send the information to you, that is absolute rubbish because the Data Protection Act states
  • Yes it was the DPA print but it only shows MY details and dealing withe the csa.
  • plinky1
    plinky1 Posts: 34 Forumite
    Right well if you did appeal, they would have to prove that this call was made!
    What date is it they have went back to will be the date they are saying they received the call!!
    They will have to provide a call log for this date.
  • Jamoe
    Jamoe Posts: 7 Forumite
    Yes it was the DPA print but it only shows MY details and dealing withe the csa.

    Yes , when I requested a DPA the lovely CSA decided to scrub anything the PWC has requested or said with a black marker pen. Good old CSA. As I am on CSA1 I look forward to my sons 19th birthday which is 14 months and 20 days away, not that I am counting or anything. Then I will have to pay just for my 15 year old daughter. I pay £153 per week for my 2 children and as I pay this they understand that I cannot take them for holidays and buy them new clothes.
    Good luck with any appeals but being on CSA1 they can do to you as they bloody well like and you can argue until your last breath.
    I have given up, defeated. You only live once and it is not worth the stress the CSA bring to your life.
    Give up work or emmigrate and dissappear is the only thing you can do. Personally I just see it as £22 per day for 2 children I love dearly.
  • Zara33
    Zara33 Posts: 5,441 Forumite
    1,000 Posts
    Of course the other parents' details are removed from your dpa files, as they are protected by the data protection act.
    Hit the snitch button!
    member #1 of the official warning clique.
    :D:j:D
    Feel the love baby!
  • pd001
    pd001 Posts: 871 Forumite
    Part of the Furniture Combo Breaker
    Zara33 wrote: »
    Of course the other parents' details are removed from your dpa files, as they are protected by the data protection act.

    Sometimes mistakes are made, and they do not delete / remove / blank out, all that they should
  • kelloggs36
    kelloggs36 Posts: 7,712 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    it is entirely correct that they can backdate an assessment to the time it was requested and there is nothing you can do to prevent it. The best you can hope for is to ask for a special payment for the inconvenience you have been put to due to their lack of action.
  • plinky1
    plinky1 Posts: 34 Forumite
    The best thing you can do is Appeal, complain and bring in your MP.
  • Sensemaya
    Sensemaya Posts: 1,739 Forumite
    Part of the Furniture Photogenic Combo Breaker
    You must demand a complete account breakdown via your MP. I recommend all correspondence is taken through the MP, so a paper trail builds up. More importantly, this also means the CSA cannot lie.

    Ask the MP's assistant to to phone the Parliamentary hotline to get things moving. Also ask the assistant to say to the CSA all correspondence, including copies of same correspondence, must be made in WRITING to yourself and faxed or by letter to MP.

    Let's see what happens next and get back to us.

    You can also find details of Financial Redress in the sticky link.
  • marksoton
    marksoton Posts: 17,516 Forumite
    kelloggs36 wrote: »
    it is entirely correct that they can backdate an assessment to the time it was requested and there is nothing you can do to prevent it. The best you can hope for is to ask for a special payment for the inconvenience you have been put to due to their lack of action.

    I can't really agree with this. I see no reason why the new effective date cannot be the same as when an original MEF is sent out, i.e when the NRP receives it.

    Even a very modest rise in income can result in large arrears accruing in cases like this where the CSA have taken years to aplly a reassessment.

    One would imagine the reason a case's first effective date only starts when the NRP is contacted is to prevent unfair arrears occuring. I see no reason why that should not also be the case with a reassessment. :confused:
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