Free £20 dvd voucher

chameeleon

Just received this email from dvd.co.uk:

Dear Ryan,

I am very sorry that there seems to be some confusion over the voucher
you have been issued,these are issued under the instruction of
Screenselect.

I will pass you details on to them to see if their has been an error in
the voucher issued to you, if there has they will instruct a new voucher
to be issued.

Please await further information on this matter.

I am sorry for any inconvenience caused.

Kind regards,

David
Customer Services
https://www.dvd.co.uk

So hopefully I'll get my £20 voucher soon!

luanndanielle

I am beginning to wish I never signed up to this deal. Thought it too good to be true!!

Basically I signed up a couple of weeks ago and I think it was the same day (of thereabouts) that they sent a dvd and a game to me. I waited four working days like they say and they never arrived.

I reported the discs lost and cancelled my subscription but the game is still showing up that I have it at home. I have reported this disc lost now about 9 times (no lie!) and I am still waiting for a response from them and it is still showing.

It says that should they not receive the disc back by 3rd May 2006 they will be charging me for the month.

I got my £20 voucher but one of the things I ordered is on back order and has been for about a week so I don't know when I will receive that!

Anyway I called my bank to see if there was anyway I could stop them taking the money off my card and they suggested I report the card as lost/stolen so that the card will be cancelled.

Has anyone experienced a similar problem?

pingu

hi

cancelled online and had to call free phone number
they offered 2 months for the price of 1 but reason to cancel was that i got sky full package 6 months half price so he just cancelled it nad got the email to confirm it!
already received 1st item today with £20 dvd voucher other are despatched!

OriginalDon

• Seem to select 3rd choices
• DVD.co.uk Voucher was sent after first rental was sent
• Disks scratched (but I guess that is common)
• Received Two DVD's and One Game (subscription expires 5th May 2006)
• Processing of choices is slow, but dispatching is fairly quick
• Games still seem to have teething problems, but I guess they have limited stock

Has anyone cancelled purely online? Not having to phone the number?

alison._2

i CANCELLED YESTERDAY, I had to call a free phone no to speak to someone, I was on hold a while, but ots fre number, I was ready to say why, (very disapointed with £5 voucher instead of £20 ) but he never asked why, he was very polite and said ok, thank you!!!!!!!!!!! I still dont know whether I should claim my £5 or wait to see if they get me £20? I have emailed lots!!!! ///*_*\\\

HKP_2

luanndanielle wrote:

I have reported this disc lost now about 9 times (no lie!) and I am still waiting for a response from them and it is still showing.

It says that should they not receive the disc back by 3rd May 2006 they will be charging me for the month.

Its doesnt say, but have you called and spoken to someone at screen select?

luanndanielle wrote:

Anyway I called my bank to see if there was anyway I could stop them taking the money off my card and they suggested I report the card as lost/stolen so that the card will be cancelled.

Sounds a bit drastic. Doesnt sound good advice from your bank.

fitorbust

I subscribed on Saturday, got 3 DVDs yesterday, and my £20 voucher - thanks very much for the info!!!
we are going to Spain tomorrow so will take the DVDs to watch over there then cancel next week!
Have just spent my voucher - no probs with code. Northern Exposure series 2 and Sex and the City series 6 for a payment of £4.95.
Very happy ;o)

Lesley

OriginalDon

Just cancelled

To cancel without talking to someone do it outisde of opening hours

They give the hard sale even though it is automated :rotfl:the last offer of £4.99 was very tempting, but I personally don't have the time to monitor my rental activites or patience. :eek:

exetergirl

I have just gone onto site and it is now allowing you to cancel online without following up with a phone call to confirm. :j

Matt`_5

Cancel Membership: Goodbye!

Sorry to see you go. You will receive an email confirming that your account has been cancelled. We hope you enjoyed using ScreenSelect and we would love to see you back. To reinstate your account at any time, simply contact Customer Services via our Help section, or log in and go to My account.

The ScreenSelect Team

Great Canceled on the net.