Amazon Prime Member Fee? Charged £48...

custardy

IIRC you even get an email to remind you that your free trial is nearly up

~Chameleon~

custardy wrote: »

IIRC you even get an email to remind you that your free trial is nearly up

Yes, you certainly do

fakedave

I'm also not sure how people have signed up by mistake. I use Amazon regularly but have not had this happen to me. Where is the bit that it asks you if you want to join and how exactly is it worded?

KILL_BILL

fakedave wrote: »

I'm also not sure how people have signed up by mistake. I use Amazon regularly but have not had this happen to me. Where is the bit that it asks you if you want to join and how exactly is it worded?

It is on the main page - the majority of the stuff which is sold by amazon and NOt the marketplace sellers are elligble for next day delivery- if you make alot of purchase from them and has been mentioned you can get 4 members of your immediate family to get next day delivery too then for some it says alot on the postage charges

it states clearly that it is a 1 month free trial and that if you dont want to extend beyond the 30 day period that you go into your account settings and cancel it

Lisa_P_4

I recently also came across this situation.
If it were so easily avoidable i dont think so many people would have wrote in complaining.
I even had to cancel my credit card as i thought it had been frauduantly used and it wasnt until i came across this site that i even knew what the Prime membership fee was about.
Its easily done and i dont think Amazon has made it clear enough when you sign up for free delivery.
All i can say is if it wasnt for this site i would still be sat at home wondering what the hell was going on as on my bank statement it doesnt say Amazon prime member fee, even the bank didnt know!!
Anyway have just cancelled the membership and im hoping to hear back from Amazon with a refund.
Thanks folks for making this possible.

custardy

sorry but this is purely down to people not reading whats on the screen in front of them
then ignoring an email warning them there trial is near up

~Chameleon~

Did none of you read this?

Get FREE One-Day Delivery on This Order with Amazon Prime™
Introducing Amazon's exclusive membership program that gives you and your household family members the benefits of unlimited FREE One-Day Delivery on eligible Amazon.co.uk purchases for just £47.97 a year.
AMAZON PRIME - FAST, FREE, NO-HASSLE DELIVERY [URL="javascript:;"]Learn more[/URL]
Place your order before the deadline displayed on the item detail page to get:

• Unlimited FREE One-Day Delivery on millions of eligible items
• Express Delivery (delivery before 1pm) for £4.40 per item
• Evening Delivery for £7.34 per item (London and Birmingham addresses)

UNPARALLELED FLEXIBILITY

• No Minimum Purchase - never worry about meeting a threshold to get free delivery on millions of eligible items
• Share your benefits with up to four additional household family members and get even more value

UPGRADE YOUR ORDER INSTANTLY

• We will upgrade your entire order to dispatch via Free One-Day Delivery, the moment you sign up

Click the button below to start your Amazon Prime membership. We'll charge your credit card (MasterCard/EuroCard***-****) £47.97 for the next year, and annually after that as long as you want to remain a member. Your membership will automatically continue. If you prefer, you can set Your Account to "do not auto renew" and your payment method won't be charged for the next year. You can always request a refund of the most recent charge if your benefits haven't been used in the new term. If we're unable to charge the credit card above, we'll charge another payment method we have on file for you.

By clicking the button below, you acknowledge that you have read and agreed to the [URL="javascript:;"]Terms and Conditions[/URL], and authorise us to charge the payment method above or another available on file.

Turn on 1-click ordering using my default Amazon Prime settings
Upgrade my order and start my Amazon Prime membership for £47.97 now

DaisyFlower

I used the Amazon trial too, not sure how you could not know you were signing up to it. It was not automatic and you had to choose to take the trial option. It reminder you to cancel if you didn't want to continue and you could choose that option from the start anyway.

Think Custardy has it spot on :rotfl:

Watson829

Hi Joanne:

I was caught out in exactley the same way. When I recieved my credit card statement yesterday afternoon I googled the term "Prime Member Fee" and discovered your note.

I contacted AMAZON at 8am this morning on 0800 496 1080. I explained that, at no time did Amazon seek either seek my authority or inform me of their intention to take a £49.00 payment from my credit card. As I had recieved two orders via prime post since the "1 month free trial" had expired, Amazon agreed to supply me with a £45.00 refund which I accepted.

Hope this helps.;)

custardy

so you signed up for the trial?