A quick question re;PPI

di3004

di3004 wrote: »

Hi there

These questionnaires now seem to be procedure.

I would if you can just write next to the questions the best of your knowledge, write in brackets (please refer to my letter)
Or if they are asking questions on the sale of the loan, you can then write (I understand that you still hold these details from when you sold me the loan, so please refer to my account details)

Normally I would say leave it but as I am reading more and more of the questionnaire issues maybe just do that as above, they still have 8 weeks to get back to you from the date of your original letter.

Hope this helps and also write a letter about the other loan as well, meanings you have already sent the other one off, otherwise I would say send them together.
It does not matter, as you can keep the 2 complaints separate if you want to.

Good luck and please keep us posted.;)

PS, it makes no difference in regards of PPI reclaiming with hardship with banks, not to I know of, however they have 8 weeks to resolve or at least get back to you with a decision.
Unlike bank charges, this can be treated as an hardship claim, yet if you went as far as the Financial ombudsman service (FOS) and in hardship, you can let them know and you can request for fast tracking, where they will consider looking into your complaints quicker for you.;)

jazzconfused

di3004 wrote: »

Hi there

These questionnaires now seem to be procedure.

I would if you can just write next to the questions the best of your knowledge, write in brackets (please refer to my letter)
Or if they are asking questions on the sale of the loan, you can then write (I understand that you still hold these details from when you sold me the loan, so please refer to my account details)

Normally I would say leave it but as I am reading more and more of the questionnaire issues maybe just do that as above, they still have 8 weeks to get back to you from the date of your original letter.

Hope this helps and also write a letter about the other loan as well, meanings you have already sent the other one off, otherwise I would say send them together.
It does not matter, as you can keep the 2 complaints separate if you want to.

Good luck and please keep us posted.;)

Hi di3004

it was stated on the letter that they will let me know the answer or update no later than 8/12.....

so i need to write another letter for my other loan as well, not that im complaining..... but it will be another £5 for registered mail :rotfl:

i will keep you posted

thank you so much for your reply :A

di3004

jazzconfused wrote: »

Hi di3004

it was stated on the letter that they will let me know the answer or update no later than 8/12.....

so i need to write another letter for my other loan as well, not that im complaining..... but it will be another £5 for registered mail :rotfl:

i will keep you posted

thank you so much for your reply :A

Hi there.;)
Well lets hope this all goes your way in the decision then, good luck.

Hopefully the postage costs will be all worth your while, look forward to hearing the outcome of your complaints, fingers crossed.:A;)

thechippy

Ok,

Well I've sent the letter off today to "Pound of flesh Ltd"......:D
So we'll await the response!

jazzconfused

hi di :j

thank you for your reply. after thinking about it, i decided not to answer the questionnaire as I am not comfortably with it hopefully it will not affect my claim...

so for now, im just gonna keep my fingers x.

thechippy

jazzconfused wrote: »

hi di :j

thank you for your reply. after thinking about it, i decided not to answer the questionnaire as I am not comfortably with it hopefully it will not affect my claim...

so for now, im just gonna keep my fingers x.

Good luck and keep us informed......;)

di3004

thechippy wrote: »

Ok,

Well I've sent the letter off today to "Pound of flesh Ltd"......:D
So we'll await the response!

Brilliant, they have 8 weeks in full to respond, hope you hear before then with a favourable response, fingers crossed.:D:beer::j

di3004

jazzconfused wrote: »

hi di :j

thank you for your reply. after thinking about it, i decided not to answer the questionnaire as I am not comfortably with it hopefully it will not affect my claim...

so for now, im just gonna keep my fingers x.

Your welcome.;)
They should still get back to you within the timescale as from when they received your letter.:beer:Good luck.

thechippy

di3004 wrote: »

Brilliant, they have 8 weeks in full to respond, hope you hear before then with a favourable response, fingers crossed.:D:beer::j

Thanks "Leggy B".......;):D

You never know, I may be lucky and get it by xmas.......:rolleyes:

Will keep in touch....:beer:

di3004

thechippy wrote: »

Thanks "Leggy B".......;):D

You never know, I may be lucky and get it by xmas.......:rolleyes:

Will keep in touch....:beer:

lol :rotfl::rotfl: leggy :rotfl::D.
Well lets hope this is all sorted out by xmas for you, fingers crossed and yes please do keep in touch.:beer:;)