dell latitude D600 help required

dipsy

my partner dropped the above laptop

fires up fine

access all files fine

can see the wireless network fine

wont connect to wirelss network though

have checked order in which it connects and our wireless is the preferred connection and set to automatic

says limited or no connectivity

error on first start up says

"error when unpacking program code LP5"

any ideas? apart from dropping it again to see if it corrects the problem

diable

Try reseatting the wireless network card, I think on the 600 its under one of the flaps on the underside, if its not then its under the keyboard.

bob_man_uk

is that windows telling you that error or are you using a 3rd party wireless tool?

did anything happen to the laptop before it stopped working, drop/fall, virus etc

-TangleFoot-

dipsy wrote: »

my partner dropped the above laptop

I suggest you run a disk integrity check. Go to Start→Run, type chkdsk /r and hit [Enter].

dipsy

bob_man_uk wrote: »

is that windows telling you that error or are you using a 3rd party wireless tool?

it appears just after windows has loaded, well the start up screen so guess windows might still be loading... also when the laptop goes into sleep mode it takes for ever to wake up again (bit like me in the mornings :-) )

did anything happen to the laptop before it stopped working, drop/fall, virus etc

nope, partner just knocked it off the desk...

dipsy

diable wrote: »

Try reseatting the wireless network card, I think on the 600 its under one of the flaps on the underside, if its not then its under the keyboard.

have unscrewed all the parts underneath, battery/memory/processor

not sure how to get under the keyboard??

-TangleFoot-

dipsy wrote: »

nope, partner just knocked it off the desk...

Even if the 'desk' is just a coffee table it still counts as a fall.

dipsy

-TangleFoot- wrote: »

Even if the 'desk' is just a coffee table it still counts as a fall.

sorry misread lol

I thought you were asking were there any problems before it fell

I said in my first post he had dropped it so didn't read your post correctly sorry :-)

-TangleFoot-

Does this help?

dipsy

it might if I knew which bit I was unscrewing ..

can you advise how I would get to the wireless card?

cheers

dipsy

-TangleFoot- wrote: »

I suggest you run a disk integrity check. Go to Start→Run, type chkdsk /r and hit [Enter].

chk dsk cannot run because the volume is in use by another process......

do you want this volume to be checked next time the system restarts y/n


off to restart again :-)