Warning - do not use wolstenholmes solicitors

johnboy841

Also they never paid me my salary I was supposed to be on they paid me what they wanted. I would rather be unemployed than work there.

Also they would put people in positions they have not even apllied to do. Also I would get my manager asking me to work and not get paid overtime.

Luckily I am now working for a Sunday Times top 100 law firms in Manchester and I am loving it.

Good riddence to that place and DONT USE THEM

1elleinad2

Useless is what they are and useless is how I feel. All I can say is to replicate what everyone else has experienced. OUr buyer picked these solicitors, and I only wished I had realised how useless they were before it was too late. We should have exchanged yesterday, our solicitors and estate agents have contacted them constantly and you just dont get anywhere. We are under strict deadlines which we have informed them of hundreds of times, we cant seem to get through to them . Please do not use them. If they dont exchange on MOnday, i am going to make it my mission to annoy them.

kargeo

we instructed wolstenholmes on may 13th 2009 to see us through a straight forward council 'right to buy'. we have had the usual bad experiences listed by everyone else, changes of solicitor dealing with us, no communication, our latest guy blaming the other side for all delays, being asked to contact the other side for information that our solicitor should be doing himself etc. being first time buyers, although we werent happy about these things, we kind of accepted that this must just be the way it is until at the end of october during a call to our solicitor he told us that our mortgage offer had lapsed some 8 weeks earlier but this was ok because we could get an extension. not so we have had to go through the whole mortgage application process again making our original arrangement fee invalid and with a higher rate so costing us over £2000 for the fixed period. the mortgage company said that they would use the original valuation but that this would be out of date by the end of nov, and if we hadent completed by then we would have to pay for another valuation, about £300, we immediately contacted wolstenholmes via email, to ensure they recieved this information as quickly as possible. our solicitior had the required documentation in his office for 5 days before we recieved it yesteday, we now have 5 working days left to complete only to find that these documents that he has sent for us to sign and get witnessed dont have the right name on them and although we have been sent the details of their bank requesting we transfer monies for the sale, they have sent no final balance amount. USE THEM DONT USE THEM but six months and still no competion or even exchange we certainly wish we hadnt.

adam123456

I think wolstenholmes are great they have excellent customer services and provide an excellent service, i had all my calls returned, they are a sucessful company everyone has there own opinions, they have excellent lawyers who can provide regular feedback !!!! Best lawyers ever

Aldrigde

Please please please complain to the Law Society .I have now thanks to them been repaid.
If any one googles this firm think once twice and then again before you jump to try and save £50-£100 .

shooby

Aldrigde wrote: »

Please please please complain to the Law Society .I have now thanks to them been repaid.
If any one googles this firm think once twice and then again before you jump to try and save £50-£100 .

Hi Aldrigde, can I ask how long the whole process took from asking for your money back and actually getting it please? I've only spoken to my conveyancer once (I phoned him) and he seemed ok, but then no contact after that. My estate agent has been chasing for me but has had no luck, so is now nagging me constantly about them. The whole process has been so stressful that I have decided to hold off selling until I have the energy for this again. I emailed them to ask for my downpayment back as no longer selling...no answer yet. Any chance I will see it ever again? Is involving the Law Society the only way to get my money back? Thanks.

maureenpwale

Our buyer is using this company. They have held up the sale for several weeks. Our solicitor says that they hardly ever reply to e-mails, phone calls or faxes. They leave everything to the last minute and never inform her of how the sale is proceeding. We would have been in our new house by now if it weren't for this company. I understand our buyer has complained to the Law Society about them. Never, never use them they are crap

MW

windwardcm

Wolstenholmes. A name to strike fear into anyone who needs to use the services of a Legal company in the North West. From a commercial point of view my advice is DON'T. I am a senior partner in a property investment & development company. Even during the recession we managed a turnover of £6.5M last year & required a new solicitor for a purchase of land in Manchester to develop into low-cost housing. I tried about ten or twelve firms in the area & Wolstenholmes was one. Even from the phone being answered I could tell this wasn't going to be easy - the obstructive & rude receptionist told me they don't give out names of practitioners or even the head of the Commercial Property department because "salespeople would ask for them". "Why don't you give me the name of the Commercial Property Head as I'm a prospective client then?" I ask in all innocence - "you might be selling us advertising" was the answer. "I want to buy land & need conveyancing" was my answer & continued: "Do you want to handle a £4m property deal or not?" "It's not something we'd be interested in" was the answer from the nice lady who answered option 1 on the Cheadle number. Be warned - they don't want your business because they acknowlege they can't handle it.

scoote_3

Managed to un-instruct Wolstenholmes today and instruct a more expensive but ultimately competent solicitor. After instructing Wolstenholmes 3 months ago they have done nothing. The sellers solicitors could not contact them, I could not contact them by phone or e-mail. If you want to make a complaint helen.murgatroyd(at)wolstenholmes.co.uk is head of complaints but you should appreciate she is a little snowed under...Don't touch them.

Ali1234_2

We used Wolstenholmes on a flat purchase. The purchase nearly fell through as a result of their repeated failings, and they didn't care. I cannot stress how bad they were. Their solicitors lied not only to us but to their in-house supervisors, constantly blaming each other for their failures. Wassam Sidique (Syd) was supposedly in charge.
I wished that I had given up on them at the first sign of trouble, but as they had charged £300 of the fees upfront I carried on. I ended up having to call them most days for several weeks - if I didn't nag them they did nothing, literally. It cost me a fortune in time, phone bills and stress.
Please, please, please don't use them.