Confirmation of fees free charity cards

shanni

...am waiting nervously for a response to my application. Will let you know.

PJMUK

Received the same letter as thejhw.

Rang BOS nobody seemed to be sure of an answer regarding fees on balance transfers, so I cancelled my application.

mary

Have only just woken up to this range of cards, but as of right now, the Ts and Cs state

5.2 We may charge a handling fee of 2% (at least £2) for balance transfers and cheques offered at special promotional rates other than a special promotional rate you received when your account was opened.

I have checked both on the Harley Davidson & Guide Dogs Tx and Cs, they are identical.

YorkshireBoy

mary wrote:

...as of right now, the Ts and Cs state

5.2 We may charge a handling fee of 2% (at least £2) for balance transfers and cheques offered at special promotional rates other than a special promotional rate you received when your account was opened.

But the T&C's also state...

7.1 We will open a credit card account for you and give you and any additional cardholder a card each. As long as this agreement covers it, we may send you a different type of credit card from the one you asked for...

Hopefully, 'thejhw' will update us with the outcome of any appeal.

Robskin

Activated my card yesterday and was asked if I wanted to make a balance transfer. Was told the fee was 2% so it would appear there is still confusion!
Rob

shanni

Been accepted for the guide dog card but no mention of credit limit, will have to return agreement before I find out I guess.

CraftyShopper_3

MSE_Martin wrote:

I will send alex a copy of your post!

Any further response from Alex yet Martin?

Thanks

MSE_Martin

Im at a loss here. I've just spoken to HBOS again - to say this is bloody embarassing for them and me. The card IS fees free, they are going to send another note to call centre staff. My problem is i dont want to stop telling people about the top fees free BT card, yet at the same time, this makes it look like i dont know what i'm talking about.

All i can say is "sorry I am trying!"

martin

Flashfly

Right, here is my experience with the Macmillan BOS card-

I applied and saw no evidence of a BT fee on the application paperwork.

The agreement came through the post and it mentioned the BT fee. I queried on the phone and they confirmed there was no BT fee during the promo period.

I got my card today and rang up to activate. I asked for confirmation that the BT was fee free and they said yes. There was no hesitiation or anything. The person I spoke to must have been really switched on or must have had Martin explain to them only minutes earlier how their cards worked!

CraftyShopper_3

Giving up now. Just called HBOS and was told, for the fourth time, there is definately a 2 percent charge for BT. Don't know how some of you guys managed to get fee free, but well done.