We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
OSPS (cashback rating)
Options
Comments
-
Through no fault of my own I've lost some/all of my cashbackGambler wrote:I've received my new phone today together with three vouchers.
I have a 9 months free rental deal.
There are no details though of when to claim. The notes to say check redemption details on the sales invoice but the invoice just says 9 months free.
The vouchers say to attach to relevant phone bill as specified in welcome pack but again i can't see anything.
I am presuming it's 4,8 and 12 months from the date of connection and to send a copy od the most recent bill at that time.
But do i need to get anything in writing first to confirm this?
Thanks
When my last bill arived, it was the one required to claim the cashback (received it approx 20th Sept) - posted it off with vouchers etc - they emailed me to say that I had sent it EARLY!!! Its hould be with them on the 26th of Sept, not 21st!
SO I said 'why not hold onto it for another 5 days???!
They didnt - returned them to on the 23rd - received by me on the 25th - and reposted the whole lot back to them the following day!!!
Its BIZARRE!
Basically, when you receive the bill to confirm you have been connected for 4 months, hold onto it until you have physically been connected for 120 days from connection date - then send it off to them.
Just l;earn to play them at their own game:)0 -
Through no fault of my own I've lost some/all of my cashbackGambler wrote:I've received my new phone today together with three vouchers.
I have a 9 months free rental deal.
There are no details though of when to claim. The notes to say check redemption details on the sales invoice but the invoice just says 9 months free.
The vouchers say to attach to relevant phone bill as specified in welcome pack but again i can't see anything.
I am presuming it's 4,8 and 12 months from the date of connection and to send a copy od the most recent bill at that time.
But do i need to get anything in writing first to confirm this?
Thanks0 -
Have they now gone bust?
http://telebusillis.blogspot.com/2007/07/carphone-free-broadband.html (please read the last paragraph)0 -
Not gone bust - they have merged the osps operation with e2save to save costs.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards