Rainwater Tank 1100 Litre £1498.00now£50.00@B&Q smaller one also avail for same price

eslick

the article about them making you do the leg work is nothing new its been going on for years, I had to force them to chase a none delivery in 2008 and only when I went back to them and told them my contract was with them did they do anything about it.

justpoppingin

TBeckett100 wrote: »

I think it is because the company secretary has my LBA.

Would that be Ms S Winchester?

Because that's who I wrote to as well.

TBeckett100

No sally clifton

norfolkgrog

justpoppingin wrote: »

Hi all,

I received a letter this morning from B&Q customer services in Eastleigh. It states:

Thank you for your letter dated 6 July 2009, I apologise for the disappointment that this error has caused. However, our position still remains the same and we are unable to fulfil the order.

The items were incorrectly labelled as "direct from supplier" and the clearance stocks we had available have now been exhausted.

Yours sincerely,

I called the person named in the letter and checked that this was a response to my letter before action and he told me that is was. I asked if there was any likelihood that there would be a further response from B&Q within the 14 days and he said that there wouldn't be.

Should I still wait the 14 days or should I launch the legal part of the claims process now?

Hi got mine this morning too should I go for it too or should I give the person who wrote it a ring first..

TBeckett100

Do it.and sit back

justpoppingin

Money claim submitted.

Pocoyo

justpoppingin wrote: »

Money claim submitted.

Submitted my claim this evening also.

TBeckett100

well done guys.

justpoppingin

HMCS confirm that my claim has been accepted.

Now we just have to wait.

Pocoyo

Assuming B&Q file to defend the case, approximately how long is it likely to take to get to court?