Can I sue Ebay

StaffsSW

How many business are actually responsible for consequential loss?

OnlyNow

stevew8975 wrote: »

I'm far from an ebay apologist, I'm an ebay realist. They are not perfect, they have their limitations, but I recognise and accept that. Ultimately it is my choice to continue using them.

What I do object to is compensation culture.All it achieves long term is more legislation, terms, conditions and rules to try to prevent more claims, and ultimately increased costs for the rest of the users.

In my opinion compensation culture seems to be the career choice for the Jeremy Kyle influenced generation.

If that causes you inconvenience or distress, sue me as well.

I think you may have jumped the gun a little.

Firstly, you and the other posters here could never distress me with your ill thought out responses, thats just an ignorance that sometimes pervades these places with people who shoot first and ask questions later.

Secondly you wrongly assume this thread is about the so called compensation culture.

This is all about bad advice ( incidently, ebay have admitted this, eventually) and responsibilty for it.

Its about a trillion dollar company living up to its responsibilties and treating its customers with some respect when mistakes have been made.

Its about making such companies accountable when they make errors so as to remove those obstacles (ie: faulty verification pages) for others ahead of you.

If nothing is said or done nothing gets done.

Its not about suing per say but to wake people up to honour their responsibilities.

For the man in the street this is one of the few options we have when these monolithic companies make errors and then hide. It took 4 emails even for them to acknowledge I had been wrongly advised

Shame on you and all the other ebay apologists.

OnlyNow

cyberbob wrote: »

I cannot see how you have lost out financially? Yes it may have been a little inconvenient. Unless you have evidence that ebay told you to do this, which you dont as it was a phone call and that you lost out financially in a serious way. There would be know way you could win anything if you took them to court. Youll just be wasting your own time and money.

Forget it mark it down to experience and move on

Ebay have admitted giving the wrong advice

Unfortunately it was more than a little inconvenient

Hintza

New poster not hearing what they want to hear.

Someone got into my bank account last year and legged it with a couple of thousand pounds. It took a lot of grief and hassle to sort it out Iwas just pleased to get it sorted out. Which took over a month! You had to wait a week for a new card? :rolleyes:

Sue the bank for being too slow?

lisawood78

Oh for goodness sake.
Go sue them then, that'll waste a lot of money and time.
You asked for advice, you go it, people told you that you would fail and not to be silly, move on and forget it. You don't like that advice and would rather argue with the posters.
Shame on you i'd say.
Yet another for the ignore list!

Premier_2

OnlyNow wrote: »

I have lost out because I have booked a holiday at home to get some work done. I am now unable to purchase the necessary goods ( internet only) in a timely fashion to be able to make use of that holiday.

To be without my card is difficult. Most of my purchases are done on the internet, planned purchases for the next week or so cannot be made.

I am disabled , live alone, and am 40miles from any decent shopping centre which I cannot really access anyway.

Would that answer your questions?

You've booked a holiday? So presumably you are being paid. So no financial loss there.

You cannot spend your money, so no financial loss there. A net gain if anything.

Does it answer my question of what financial loss you have incurred? No, sorry.

thearchitect

OnlyNow wrote: »

This is all about bad advice ( incidently, ebay have admitted this, eventually) and responsibilty for it....its about a trillion dollar company living up to its responsibilties and treating its customers with some respect when mistakes have been made.

thearchitect wrote: »

Well, I'm no lawyer however as a general principle in both Scots and English law you can only sue to recover actual losses which may have arisen due to the culpable actions of another party; there is no general right, say, to recompense in respect of general inconvencience. Moreover there will be a duty of mitigation, hence you will have to show that you could not make alternative funding arrangements with your bank.

I'm very sorry, but I think that your pot shots at posters are rather unfair.

Firstly it's questionable whether, in the absence of an actual financial loss, you have any legal recourse to sue. You may not like it, but that's the way it works in the UK.

Secondly, you've not explained how you mighty have suffered any loss beyond taking a week off (presumably you could simply change your holidays at short notice) or whether you investigated any steps you might take with your bank to expedite matters.

If you're not interested in advice, then fair enough - but don't ask for it.

OnlyNow

Hintza wrote: »

New poster not hearing what they want to hear.

Someone got into my bank account last year and legged it with a couple of thousand pounds. It took a lot of grief and hassle to sort it out Iwas just pleased to get it sorted out. Which took over a month! You had to wait a week for a new card? :rolleyes:

Sue the bank for being too slow?

Sorry to hear about your trouble but because mine is apparently less than yours should I then discount it?

The fact is ebay is responsible for my problem, therefore they should be accountable.

Premier_2

OnlyNow wrote: »

...I mean a trillion dollar company would need all the help they could get now...

You mean as opposed to someone trying to scam some money from them in a bizzare compo claim?

OnlyNow wrote: »

...Yup, great company this ebay...

No one forces you to use them.

OnlyNow

thearchitect wrote: »

I'm very sorry, but I think that your pot shots at posters are rather unfair.

Firstly it's questionable whether, in the absence of an actual financial loss, you have any legal recourse to sue. You may not like it, but that's the way it works in the UK.

Secondly, you've not explained how you mighty have suffered any loss beyond taking a week off (presumably you could simply change your holidays at short notice) or whether you investigated any steps you might take with your bank to expedite matters.

If you're not interested in advice, then fair enough - but don't ask for it.

Hey I didn't start the pop shots.

No the hoilday cannot be changed nor is it changeable at will hence the loss ( work cannot be done because goods cannot be ordered).

I was interested in good advice ( first post by premier) not sarcasm which outnumbered any good advice I'm sorry to say.

Seems to me few responders here actually read my posts properly.