Can I sue Ebay

Premier_2

OnlyNow wrote: »

Please see the 2nd and 3rd line of my original post

So you want financial compensation because you were unable to spend your money on or via their site?

What financial loss did you make by being unable to spend your money?

I'm wondering if I should sue ebay because they DO allow me to spend my money with them.

StaffsSW

careful premier - with accusatory statements like that, you could end up being sued as well.

In fact, this thread is stressing me out - maybe I should sue Martin Lewis.
And Soolin. She's the board guide. She must be some way responsible as well.


Isn't compensation culture wonderful?! I can blame anybody for anything and completely exonerate myself of any responsibility.

li'l_p

OnlyNow wrote: »

The details are this

I then rang ebay customer support where I was advised that ebay never ask for card details or authentification of such and that I had probably encountered a fraudulent website.

I think you should be thanking ebay for recommending you cancel your card, not asking for compensation from them. Even if the authentication was after all genuine and had faults, etc, etc, you don't lose out from cancelling your card - it just prevents potentially fraudulent transactions from occuring.

frivolous_fay

I'd say thanks very much for the voucher and get on with life.
I NEVER get stinking ebay vouchers.

StaffsSW

frivolous_fay wrote: »

I'd say thanks very much for the voucher and get on with life.
I NEVER get stinking ebay vouchers.

Sue them then!

freeoffers

You didnt have to take their advice but you did. Its nottheir fault you lost out judt as it is not your fault you didnt have a second bank card to use just in case stuff like this happened.

OnlyNow

Hmm, what gives me the impression there are a few ebay apologists here. :rolleyes:

I mean a trillion dollar company would need all the help they could get now

I was directly advised erroneously to cancel my card because an ebay operative stupidly gave incorrect advice therefore inconveniencing me in the extreme

Not ebays responsibility huh, they just take the money

A verification site where ebay check your card details ( they shouldn't even have those details nor have access to them to my knowledge), hey but thats alright its ebay

A verification site which not only does not work, therefore blocking both sales and purchases but leaves no explanation for its need in the first place though being a complete departure from normal procedures.

Yup, great company this ebay

Moreover with all the clout they possess they cannot even rectify the site in a timely fashion. (God knows how long its been faulty)

Hmm, definitely a Great company!

Not ebays responsibility though, they apparently have no duty of care to users of their sites nor users of their so called C/S

There are extremely good reasons why this situation has quite badly affected me but quite frankly most of the responses found here don't encourage me to share them.

StaffsSW

I'm far from an ebay apologist, I'm an ebay realist. They are not perfect, they have their limitations, but I recognise and accept that. Ultimately it is my choice to continue using them.

What I do object to is compensation culture.All it achieves long term is more legislation, terms, conditions and rules to try to prevent more claims, and ultimately increased costs for the rest of the users.

In my opinion compensation culture seems to be the career choice for the Jeremy Kyle influenced generation.

If that causes you inconvenience or distress, sue me as well.

OnlyNow

Premier wrote: »

So you want financial compensation because you were unable to spend your money on or via their site?

What financial loss did you make by being unable to spend your money?

I'm wondering if I should sue ebay because they DO allow me to spend my money with them.

I have lost out because I have booked a holiday at home to get some work done. I am now unable to purchase the necessary goods ( internet only) in a timely fashion to be able to make use of that holiday.

To be without my card is difficult. Most of my purchases are done on the internet, planned purchases for the next week or so cannot be made.

I am disabled , live alone, and am 40miles from any decent shopping centre which I cannot really access anyway.

Would that answer your questions?

li'l_p

OnlyNow wrote: »

I was directly advised erroneously to cancel my card because an ebay operative stupidly gave incorrect advice therefore inconveniencing me in the extreme

Ok, so let's assume that the operative had said nothing and not asked you to cancel your cards. You entered your details on a fraudulent/phising website. Then you would be on here posting your warning to others to be aware of emails in your words "looked totally bona-fide".

This doesn't just occur within the realms of ebay and you must remember within ebay you are not just paying ebay - it's a marketplace - customer gets their funds from selling and ebay get their fees, i.e. you are not paying ebay exclusively when buying goods. If you are that bothered, and the goods you are buying are that important, go and buy them from a shop, someone that probably does appreciate your business more in today's financial climate.

All companies are open and can be subject to fraudulent activity. Our local petrol station was recently the subject of card fraud where money was being skimmed from cards, etc, and the advice given by the police was to cancel cards immediately. Sound advice in my opinion, which many people were quick to adhere to.

Yes, it's an inconvenience not to have your credit card for around a week, while the new one arrives but I'd sure as hell prefer that than have the someone using it fraudulantly.