The Mystery Shopping thread - IX

lisainglasgow

KaramelRose wrote: »

Erm... I don't think so as you've completely lost me! The concession I MS'd was a paradise you might find in a desert. The skirt I brought though was from a concession that's still going!

I also bought a bra I've had my eye on for literally YEARS with 30% off... it's so pretty! The Adorez Moi range?! Love it!

Oh a desert paradise has closed down? Really? In the shopping centre yesterday it looked open and all OK - I will have to google for more info.

I have given another clue in my other reply for the other concession:T

blondecaz

duchy wrote: »

But it isn't for personal use-it's for commericial gain -ie you're using the info for financial benefit so a court COULD take the view it's business not personal. A stretch maybe but not one I'd like to risk considered the small earnings involved.

Yeah, better safe than sorry. I won't be doing it just in case it upsets someone.

Scaredy_Cat_3

KaramelRose wrote: »

Now that would be good!

On a mystery shopping note... I MS'd a concession in a well known "blue cross" department store last week. This week I went in purely to shop (brought a fab skirt in the sale - originally £25, I got it for £6.75!) and noticed that the concession I'd mystery shopped NO LONGER EXISTED!! It had closed down!

Hope that wasn't due to my report - it wasn't that bad! I quite liked that concession...

If it's any consolation I did a batch of phone calls to enquire about future services, and at least one of the places (maybe 2, I can't remember) told me they were due to close shortly. I think the head office must just send out all the addresses of their sites to the MS company, and just not take account of the fact that some of them are already scheduled to close.

Indeed, maybe they figure the site is still representing the company as long as it's open and want to ensure the staff aren't making negative comments about the company which may impact on customers' perception of the brand.

blondecaz

Scaredy_Cat wrote: »

If it's any consolation I did a batch of phone calls to enquire about future services, and at least one of the places (maybe 2, I can't remember) told me they were due to close shortly. I think the head office must just send out all the addresses of their sites to the MS company, and just not take account of the fact that some of them are already scheduled to close.

Indeed, maybe they figure the site is still representing the company as long as it's open and want to ensure the staff aren't making negative comments about the company which may impact on customers' perception of the brand.

So the paradise shop is definitely shutting down then? DISASTER!!! I get most of my clothes from there (in the sale )

Scaredy_Cat_3

blondecaz wrote: »

So the paradise shop is definitely shutting down then? DISASTER!!! I get most of my clothes from there (in the sale )

Sorry if I wasn't clear - I wasn't referring specifically to the 'paradise' shop - I don't even know what that is.

I was trying to be vague about the client involved in the phonecalls I did, it definitely wasn't a shop - I was just using it as an example because I was given an MS assignment to ask about visiting the place in the future and was told it was closing down. Seemed a bit pointless to MS it if it was closing down, but reading the comments about this concession made me think maybe head office don't check their info before they send it to the MS companies, OR they want to ensure service standards don't slip once the staff know they will soon be out of work Sorry if I confused you.

red_fox

I have not long been back from holiday and have caught up reading this thread. Wow there’s been a lot of tension in the air

TG don’t go you have been helpful to me in the past.

Loolabell_2

lisainglasgow wrote: »

Well they have noticed with me so I don't think I will get paid - my own fault though Serves me right for not checking it properly.

lisainglasgow wrote: »

Was it the fairly posh one, where it wasn't about the action, more the 'p' of the thing? I got some good stuff in their closing down sale!

lisainglasgow wrote: »

Ahh 'tis the principle of the thing

And yes, I will be triple checking next time!

EDIT... Not sure how or why i multi quoted you there????


Ahhhh......... :beer: noticed a few of them in other shopping centres.........funny enough i was just the big department store this morning for an MS....

Ok the paradise island................

Not very good at these am i???

lisainglasgow

Hi I have another question for you guys -
I did the posh sandwich shop last week and did the one questionnaire which I have been paid for. Now I scheduled the other one for today but it says small fee no reimbursement which I think was meant to link in with last weeks one? I have confused myself with RE utterly!

OK I have phoned them - they are changing it overto last week for me to fill out - just need to sort out my french sandwich and I will be fine!

blondecaz

Scaredy_Cat wrote: »

Sorry if I confused you.

Don't worry, I'm easily confused! Glad one of my fave shops isn't closing!

Drea2904

annasbee wrote: »

Did my first for them a month ago, not been paid, took a point off me, no feedback, no reply to email and no one has returned my calls. Not happy ! I'm an experienced MS so I cant imagine what I did wrong as none of my other companies have ever done this to me.

Oh no thats not good!!! Has anyone else found this??