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B&Q Dishwasher Reclaim Thread (discuss your claim)

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Comments

  • Pocoyo
    Pocoyo Posts: 601 Forumite
    The B&Q site is back up and the water butt is still there if you want to order one.
  • BaileyB
    BaileyB Posts: 2,281 Forumite
    Does payment need to have been taken? I ordered 2 but my order was cancelled a week or so later. But no money was taken.
  • TBeckett100
    TBeckett100 Posts: 4,732 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Cashback Cashier
    Bailey - proceed as normal. payment is taken to allow the order to go through but the transaction can be reversed the following day. ever hired a car and put through a deposit but not seen it come off the account whilst on holiday?
  • kurly~kale
    kurly~kale Posts: 698 Forumite
    :T:T Well done T Beckett & Taxiphil!!

    Sent my letter recorded delivery!
  • BaileyB
    BaileyB Posts: 2,281 Forumite
    TBeckett100 wrote: »
    Bailey - proceed as normal. payment is taken to allow the order to go through but the transaction can be reversed the following day. ever hired a car and put through a deposit but not seen it come off the account whilst on holiday?

    So just to confirm, i just sent the letter off as normal even though no payment was taken?
  • TBeckett100
    TBeckett100 Posts: 4,732 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Cashback Cashier
    BaileyB wrote: »
    So just to confirm, i just sent the letter off as normal even though no payment was taken?

    payment was taken (to confirm the order) but i am assming you used a credit card and as it takes a few days longer to show up, the payment was reversed.

    as long as you did your side of the bargain, i.e. pay - then you have nothing to fear.
    Nobody should be writing to say that no payment was taken as it was. try buying something off the B&Q site with the wrong card number.
  • TBeckett100
    TBeckett100 Posts: 4,732 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Cashback Cashier
    This weds (25th) marks 2 weeks since the court victory and I am assuming that in the days following, many letters were sent to B&Q.

    Next week I am going to make available the wording you should use for the moneyclaim.

    In the meantime, has anyone had anything from B&Q in reply to their letter. You can PM me in private if you wish.

    Good luck all.
  • BaileyB
    BaileyB Posts: 2,281 Forumite
    Great, thanks TB

    Will get a letter in asap
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    Hi Beckett,
    I've just dug out the Garden Rooms B&Q thread
    I wonder how that would have gone ????
    It's not just about the money
  • TBeckett100
    TBeckett100 Posts: 4,732 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Cashback Cashier
    Silk wrote: »
    Hi Beckett,
    I've just dug out the Garden Rooms B&Q thread
    I wonder how that would have gone ????

    I would imagine they have lost as well under the same principle.
This discussion has been closed.
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