B&Q Dishwasher Reclaim Thread (discuss your claim)

N20Y1D

Letter sent recorded at the start of the week.

Alias_Omega

TBeckett100 wrote: »

alias omega - proceed as normal. the b&q system will have charged the card to create the email confirming the order even if they cancelled it, a contract was formed.

Deleted the email not so long ago from email account, so no references to it etc.

Think im toast on this one..

Dont think i can ring up saying..

'hi,can you tell me the order number please, and what date it was'

N20Y1D

Alias_Omega wrote: »

Deleted the email not so long ago from email account, so no references to it etc.

Think im toast on this one..

Dont think i can ring up saying..

'hi,can you tell me the order number please, and what date it was'

Got to be worth a shot, theres a fairly high chance the person on the other end of the phone will be completely oblivious.

TBeckett100

Phone to say you are tracking an order! give them the surname and postal code.

Alias_Omega

Will ring on monday, but think ill be receiving no information from them about this.

Tbh i cant remember when i ordered it, or what card i used to pay it off.

taxiphil

You can legally demand that they give you the order details under the Data Protection Act (by doing a subject access request).

Alias_Omega

They closed for today, noticed they are selling a water butt thing for £50 reduced from £1500..

Could be open to another session, but i think they will provide these before going to court.


The only thing i can see wrong with myself claiming, is that they did not take the cash from my bank, even though i had the confirmation email from them.

Lynsey

Wow!!!!! Just caught up with this - don't know how I missed it.
Well done Mr Beckett, a real star for taking on and winning.
Hope I don't get my water butts now.

BIG CONGRATULATIONS :T :T :T :T

Lynsey

TBeckett100

Alias_Omega wrote: »

They closed for today, noticed they are selling a water butt thing for £50 reduced from £1500..

Could be open to another session, but i think they will provide these before going to court.


The only thing i can see wrong with myself claiming, is that they did not take the cash from my bank, even though i had the confirmation email from them.

minor issue, they reversed the tx before it physically left your account.

When a card payment is taken it is authorised and then stage 2 is a claim for the money from the retailer. panic not.

TBeckett100

re the water butt, the website is down at the moment - damn