Amazon Credit Card free Voucher

Bisoy

I had my card in December and received my voucher last week of January. Also just recently used my £ 15 voucher to buy books from Amazon.co.uk.;)

Tr@cker

Ive seen somewhere on here about a £15 voucher when you open an amazon account but cant trace it. How do you get the voucher ?

marcus2704

First post to please go easy.. :-)

Basically, Ive an ongoing issue with Amazon and the loyalty point scheme they have on thier credit card. A while back, I took this out, and according to the offer you earn

"1 loyalty point for every £1 spent at Amazon, 0.5 points for £1 spent elsewhere."

Great I thought, so I applied for the card, recieved this soon after and started spending. I got my initial payment of £15.00 which is an introductory gift once you spend, but the remaining points I had accrued that month were not paid to me. After some emails back and forth, they did eventually pay out on the points I had earnt, for the first month.

Two months have gone by, and I have earnt more points on my card which to date have not been paid to me, despite many phone calls, and emails reporting this. I feel like Im being fobbed off, they state that there was a 'software problem' causing non-payments, but time and again they have said they were looking into this but Im still no further getting the points which I want to use on Amazon.

My suspicion is that they are stalling the payments because part of the points I have earnt are from when I use a betting website (I enjoy online betting), which seems to equate to spending money outside of Amazon, and earns 0.5 points per pound. I have read, and reread their T&Cs and there is nothing that says you cannot use the card to fund online betting, and I feel as such I am entitled to the points I have earned because of this.

Additionally, they also chose to contact my online betting site and requested they close my betting account, which they actually did! Whether or not you agree with gambling is moot, I am entitled to use that card for gambling, there is nothing anywhere that says I cant, and if they did not want to include payments to/from betting sites as things which generate loyalty points then they should state this in the terms of the account from the outset.

Any thoughts/advice?

merch

I have just been sent my second £15 voucher from Amazon. The loyalty points are rewarded in the form of a £15 amazon voucher. This is acheived by spending £1500 on amazon.co.uk (not marketplace sellers etc), or £3000 elesewhere, or in my case a combination of both. You will get a running tally of points on each paper statement. Only when this has exceeded 1500 points will you get your voucher.
From amazon.co.uk/halifax:

"How do I redeem points?

When you've earned 1500 points, we'll send you a 15 GBP gift certificate during the next statement period. We send the gift certificate to the e-mail address you gave to Halifax plc when you applied for your card."

Hope this helps. Plenty more information on the amazon Halifax site

marcus2704

Last month, my statement said I had earnt 21000 points, 20000 were stated 'to be redeemed this month'. The month before that it said I had 19000 'to be redeemed this month'. When I got my original (and only) points credit, it was paid in a lump sum via email, not as a £15 voucher which from what I understand is just an opening offer. So according to my statement, Im currently owed around 40000 points by Amazon, but they are withholding the payment(s) to me. They have not come out and stated this, but its the feeling I get, there are staff who are trying to establish whats going on.

My guess is that they dont want to pay out because the points have largely been accrued from a betting website I use and they dont like it, but theres nothing in the T&Cs to say this is not allowed. They state you dont earn points for balance transfers, cash withdrawels, but nothing at all about this.

If I have a choice of using two credit cards to fund online betting, one gives you loyalty points for the money you withdraw, the other one doesnt, its obvious which one I would use, and I dont feel that I have done anything wrong.

If this is an issue to Amazon then they should take steps to amend the T&Cs to explain you dont accrue points via betting websites.

merch

Wow! Seems like you are due a lot of Amazon vouchers. BTW, the 'voucher' is in the form of an email with a code which you use to get £15 off purchases at amazon.co.uk

I can't see anything in their t+cs about gambling sites. Looks to me like you have used the card in accordance with their t+cs. Seems unfair that your not getting your e-vouchers.

Now that I've received my second voucher, I've cancelled my Amazon Halifax card and gone for an egg money card which offers a straight 1% cashback on all purchases. Not sure about egg money and gambling sites though, could be worth looking into for a higher return on cashback?

hchalk

Hi,

Has anyone else received the letter from Amazon today regarding the balance transfer fee?

I applied for this mastercard specifically because it was balance transfer free back in April and now, 6 months later they are saying they made a mistake and now want to charge me the fee on my original balance transfer!!!:mad:

H

JasonW_2

No way! I'd tell them where to stick that. If they made a mistake then tough. Not sure if that's an acceptable final answer, but I'd put up a huge fight first.

J

asharon

i dont see how they can charge a fee in retrospect because you agreed to a service then and they cannot just change the terms and conditions now.

Do you have a copy of your original terms ?

mugaduga

I have had one of these too. I called the number on the letter (0845 6051152) whether the CS guy that he had received lots of calls on thus today, they have been told that they must give out the following number: 0845 8507617. Currently on hold to a CS agent who is talking it over with her supervisor. Will post more in a mo.