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DMP Mutual Support Thread (Part 6)

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  • glitterlea
    glitterlea Posts: 100 Forumite
    I had exactly the same letter from Tesco and thought the same as you.. that they were after my signature, I rang them about the letter and they said it was fine they didnt need my signature, just verbal confirmation from me that it was me that had sent the letter and token payment was fine, and then they could proceed. To be honest they have been one of my best creditors... defaulted my straight away and stopped interst and charges 28 days later, no phone calls or anything. hope this helps

    Thanks for that - I think I'll ring them instead as I'm wary of sending them my signature!
    Nice to know that you've had no problems with them, hope they are the same with me ;)
    x
    LB Moment - 15/06/2009 :idea:
    DMP Mutual Support Thread Member 326
    Starting DMP with Payplan - 01/08/09 :p
  • spendaholic
    spendaholic Posts: 1,551 Forumite
    Part of the Furniture 1,000 Posts Debt-free and Proud! Name Dropper
    Halifax is still harrassing me, even though my DMC has received a favourable response from them. Barclaycard is still being a nuisance - the company hasn't heard from them - and Barclays are still lumping charges on top of charges, interest on top of interest.

    Tesco CC was one of the first to reply, though, along with Egg, and both have been nice about it all.

    It seems we have different experiences from the same companies. Perhaps it depends on the person assigned with the debt.

    I'm using what I don't spend from my budget in a slush fund, or pin money pot. I/they allow £40 per week for shopping, for example, and I budgeted for £160 in July. I spent £110, though, and put the £50 difference to a football match ticket and a pair of walking shoes, and still had change - the game is a treat, the shoes are essential if I'm to continue with my usually free exercise. These would normally have gone onto a credit card and I would have gone further into debt.

    On Wednesday I filled up the car with part of my monthly budget. I put £37 in and drove to Birmingham and back. My dad gave me petrol money of £50, so I filled up again as soon as I got home, and only put £14 in. That £36 difference has gone into my weekly spend budget of £10 per week, which means I can actually leave the budgeted £40 in the bank, or move it to the slush fund for August. I haven't decided what to put this towards yet (along with whatever else I save in August), but I may just put it in a savings account so it's there for holidays or Christmas or other slightly larger and/or off budget purchases. If I save enough, I may be able to offer a F&F to the lowest debt. Watching it build up in a pot on the mantelpiece is very rewarding. Watching it build with interest in an account may also be rewarding.

    Sadly my lowest debt is Halifax, and the way they're being, I'd rather offer it to, say, Egg or Tesco CC.
    spendy/she/her ***DEBT-FREE DATE: 11 NOVEMBER 2022!*** Highest debt: £35k (2006) MY WINS: £3,541 CASH; £149 Specsavers voucher; free eye test; goody bag from Scottish Book Trust; tickets to Grand Designs Live; 2-year access to Feel Amazing App (worth £100); Home Improvement & Renovation Show tickets; £50 to spend on chocolate; Harlem Globetrotters tickets; Jesus Christ Superstar tickets + 2 t-shirts; Guardians of the Galaxy goody bag; Birmingham City v Barnsley FC tickets; Marillion tickets; Dancing on Ice tickets; Barnsley FC v Millwall tickets
  • joja
    joja Posts: 6 Forumite
    Hi all, new to this site but came on for support and encouragement, and maybe a bit of advice on debts.

    We are 12 months into debt management, and like most people, have never regretted it. Ok, we have barely answered our phone for a year but hey ho!

    We considered all options when we finally sat down and had our "lightbulb" moment, and realised that we had created the debt and we needed to pay it off.

    For those starting soon, try not to panic at letters sent, really read the wording - its all "we may" instead of "we will". We once got a calling card from a debt collection agency that stated they would be calling back on Thursday next week to discuss the matter - I could have maybe believed that if the following Thursday wasnt Christmas day! Needless to say that no one turned up in the middle of our turkey dinner!

    The worst creditor we have experienced is Northern Rock, they have taken all possible action against us and have now put a restriction on our land to obtain their loan money back if/when we sell. We will be objecting to this obviously and I could do with some advice on this if anyone knows anything??

    Of our other creditors BOS, Natwest, LTSB, MBNA, Next and Amex, they mostly seemed to have accepted the repayments.

    Stay positive!

    Not sure if this is the right thread, but does anyone know the answers to these?

    1. If I ask NR for a copy of the original credit agreement and they cant provide, can i argue the debt is unenforcable even though i have made payments previously and did not defend their CCJ against us?

    2. Can I still apply to have my bank charges refunded from Natwest, even though my overdraft for that account is on my DMP? (cheeky i know!)

    Thanks in advance guys... and good luck everyone starting DMP.
  • rayday2
    rayday2 Posts: 3,960 Forumite
    cocker100 wrote: »
    Hiya,

    It maybe a ploy to get a specimin signature from you to apply it to a credit agreement, in case you do a CCA request.

    They dont need a signature to process a token payment. Just like they dont need a signature to process a full payment!;)

    Tesco CC are one of my creditors and at first wouldn't accept my DMP payments. They eventually played ball!:D

    Personally I would just inform Payplan and let them deal with it.

    Hope this helps,

    Cocker:)

    Companies do need to make sure that you have made a request for something on your account, if you think that it could damage your history going onto a DMP then they have to be sure its you otherwise with data protection they could be in big trouble.

    Not all companies want to trick you, I would do the excellent advice someone else gave and do a different signature from normal just to be on safe side - put your middle name in or something that differs from the back of your card or original signature.
  • rayday2
    rayday2 Posts: 3,960 Forumite
    joja wrote: »
    Hi all, new to this site but came on for support and encouragement, and maybe a bit of advice on debts.

    We are 12 months into debt management, and like most people, have never regretted it. Ok, we have barely answered our phone for a year but hey ho!

    We considered all options when we finally sat down and had our "lightbulb" moment, and realised that we had created the debt and we needed to pay it off.

    For those starting soon, try not to panic at letters sent, really read the wording - its all "we may" instead of "we will". We once got a calling card from a debt collection agency that stated they would be calling back on Thursday next week to discuss the matter - I could have maybe believed that if the following Thursday wasnt Christmas day! Needless to say that no one turned up in the middle of our turkey dinner!

    The worst creditor we have experienced is Northern Rock, they have taken all possible action against us and have now put a restriction on our land to obtain their loan money back if/when we sell. We will be objecting to this obviously and I could do with some advice on this if anyone knows anything??

    Of our other creditors BOS, Natwest, LTSB, MBNA, Next and Amex, they mostly seemed to have accepted the repayments.

    Stay positive!

    Not sure if this is the right thread, but does anyone know the answers to these?

    1. If I ask NR for a copy of the original credit agreement and they cant provide, can i argue the debt is unenforcable even though i have made payments previously and did not defend their CCJ against us?

    2. Can I still apply to have my bank charges refunded from Natwest, even though my overdraft for that account is on my DMP? (cheeky i know!)

    Thanks in advance guys... and good luck everyone starting DMP.

    Not sure about the first thing - I am not very up on CCA's have requested a couple and not really had a good ending - so sorry can't help.

    As for the second give it a bash, worst that can happen is if you are successful they will probably only want to knock it off what you owe them but its one debt less, worth a letter!
  • FredzMum
    FredzMum Posts: 48 Forumite
    First of all apologies for not contributing to the site after my initial burst of energy. I had started a new job so have been concentrating on that too. I did do a long post a few weeks ago, but it got lost and I did not have the heart to do it again!

    I have numerous creditors, but am pleased to say that on the whole my DMP is going well, with all but two having accepted the plan. The most troublesome one has been Bank of Scotland, who have been phoning regularly and saying they haven't received by information from Payplan. Earlier this week I had a 'payslip' in the post which said that one of their representatives would be visiting me at my home later this week, and to phone if this was not convenient. I contacted Payplan, and was advised to ignore it. However, had an email from my advisor who said that Bank of Scotland were in fact carrying out home visits as part of their customer service and that I should phone to say I did not want one. Phoned, went through the usual, won't bore you all with it... As they don't appear to have my info from Payplan was asked to post to "Debt Management Exchange", very discrete! On finishing the call I asked about the home visit, and the woman said 'oh, that's just to get you to contact us'.

    Ironically this card has the UNISON branding, as I was member when I worked in the public sector, but was subsequently made redundant. I am thinking about complaining to them about BOS since it carries their name. Is there any point?

    I think my DMP mutual support thread no is 317. Will try and do regular updates now as I have found reading all your experiences really useful.

    BTW - I saw an earlier questions about M&S, and I have to say that they have been very good. There again, I've paid them enough over the last 20 years!
  • Thank you so much for all of your advice and help. I feel loads better now - might actually get some sleep tonight. I guess I just have to wait and see whether all my creditors will accept a DMP. Does anyone have any advice on this? Do most companies tend to accept them?

    Thank you all again - I will keep you all posted with how it is going and I'm sure I'll be bugging all of you for more help and nuggets of knowledge!

    Fraggle xx

    Not all my creditors accepted my DMP so they passed on my debt to collectors, which I believe are mostly in house anyway. You just send any letters like this to the CCCS and they pay them instead. Usually it's just to scare you into paying what you don't have. The DCA's usually accept your DMP anyway so don't worry.
    Do what you want because in the end people will judge you anyway.
  • Is it worth me fighting RBS and Lloyds TSB for bank charges? I must've paid them both thousands over a 10 year period. They're both on my DMP and I just wondered if they would make life even more difficult if I started to demand money they owed me!
    Do what you want because in the end people will judge you anyway.
  • vastsarah_2
    vastsarah_2 Posts: 269 Forumite
    Not sure if this is the correct place to ask this so please move if not.
    Im thinking about doing D.M.P though payplan and just used the national debtline budget sheet, do i put down my Carers allowance or sons DLA down.
    I dont work but have hubby wages to do bills etc so i need to pay his credit cards as well as mine how would that work with the debt managment as he dosnt wont to do DMP for him
    regards sarah
    Loving Life,Family,Work
    and my greats love is the Grandchildren xx :)
  • Hi vastsarah,

    I'm pretty sure you can't put anyone elses debt on your DMP. I had a loan for a sofa under my sisters name cause I couldn't get credit for it and couldn't add that to my DMP. What they did do though was put it in my budget so I could continue paying it. I think it went under family loan or something, can't remember. So if you pay your husbands CC then include this in your SOA and it should be budgeted for. Hope this helps.
    Do what you want because in the end people will judge you anyway.
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