Multiple ID required for alcohol in ASDA!!!

Enfieldian

It seems SOME supermarkets employ SOME idiots.

My wife was asked for ID when we were shopping together and had a couple of bottles of wine (I am 36 she is 35)

I asked the cashier why he was asking her for ID when I was clearly old enough and I was packing and paying, he could not give me an answer when he thought about it.

Clearly staff are either not always trained properly or are not applying basic common sense on some occasions.

A bit like some of the call centres that we have the misfortune to deal with.

4743hudsonj

i find it amusing how a cashier sold me alcohol no problem but a scratch card and the lottery 3 weeks later required id which i had a student card for and she still refused on the basis that "it could be forged"

when i said well cant any id she said well yes but thats not the point, then got the security guard to come over incase i got aggressive despite this not being my nature

she then refused any other comments so i went back the next day with several ids and asked for an apology and all i got was the its our policy bullcr**

our policy to be rude? to not serve legitimate paying customers ? and then have the cheek to not apologise

i was shocked... i mean really thats wrong

not only idiotic but plain rude


needless to say i shop elsewhere
all be it another tesco express in the other direction.

kimmi_b

It is illegal for people under 18 to buy alcohol in a pub, off-licence, shop or elsewhere. But it is legal for adults to buy alcohol for children over four to drink in the home


So I agree with the OP - the checkout operator was completely OTT in her request for additional ID as it was the OP purchasing the alcohol not his GF, and if she were underage and choosing to drink the alcohol at home it is none of the checkout operators business.

melorablack

4743hudsonj wrote: »

i find it amusing how a cashier sold me alcohol no problem but a scratch card and the lottery 3 weeks later required id which i had a student card for and she still refused on the basis that "it could be forged"

when i said well cant any id she said well yes but thats not the point, then got the security guard to come over incase i got aggressive despite this not being my nature

she then refused any other comments so i went back the next day with several ids and asked for an apology and all i got was the its our policy bullcr**

our policy to be rude? to not serve legitimate paying customers ? and then have the cheek to not apologise

i was shocked... i mean really thats wrong

not only idiotic but plain rude


needless to say i shop elsewhere
all be it another tesco express in the other direction.

But the cashier doesn't know this does she?

williham

kimmi_b wrote: »

It is illegal for people under 18 to buy alcohol in a pub, off-licence, shop or elsewhere. But it is legal for adults to buy alcohol for children over four to drink in the home


So I agree with the OP - the checkout operator was completely OTT in her request for additional ID as it was the OP purchasing the alcohol not his GF, and if she were underage and choosing to drink the alcohol at home it is none of the checkout operators business.

This isn't quite true. It is illegal to purchase alcohol for anyone under the age of 18.
A supermarket will be extra cautious because a lot of the stores turnover will be in alcohol and it's not that hard to lose a license if you fail a few test purchases. Also it's the cashier that gets an £80 fine, and the manager might have to appear in court to prove the necessary safe-guards are in place.
I would always ID everyone that is there if they're all young. If a kid is saying "can i have blahblah scratchcard" then they'd get IDed. If a kid picks up some alcohol and gives it to their mum like its for them then theyd get IDed, but just a mother and son with some alcohol wouldnt get IDed.
Everyone should expect to get IDed who looks under 25. Just be lucky it's not as strict as America (yet).

4743hudsonj

melorablack wrote: »

But the cashier doesn't know this does she?

no but i was completly calm and there was no indication of aggresion at all

you wouldnt call the police because you "think" someone may get aggresive

Bowling_4_Gold

4743hudsonj wrote: »

you wouldnt call the police because you "think" someone may get aggresive

Well no, but the security guard was there (in the shop) and obviously didn't have alot else to do. The cashier, imo, did the right thing by calling the security guard over - You showed opposition when she said you can't have the item, which indicates to her that you may become aggressive. What do you thing Mr. T would rather? A Security Guard standing by the door watching people, doing not alot or this Security Guard helping to prevent any kind of anger or aggression towards staff?

DCFC79

maninthestreet wrote: »

Strangely, in my local Sainsbury store last night I bought some Alcohol-feee (0%) lager - the girl on the checkout had to check with the till supervisor that it was ok to sell it to me, as it was 'Alcohol'. I pointed to the '0% Alcohol' on the packaging, but authorisation was still required as it was 'Beer'.

the girl had to get authorisation as she was most likely under 18, i dont know why but the till prompt still comes up for alcohol free items,

DCFC79

4743hudsonj wrote: »

i find it amusing how a cashier sold me alcohol no problem but a scratch card and the lottery 3 weeks later required id which i had a student card for and she still refused on the basis that "it could be forged"

when i said well cant any id she said well yes but thats not the point, then got the security guard to come over incase i got aggressive despite this not being my nature

a student card isnt valid ID or it isnt in the big supermarkets eg sainsburys, the valid ID is a passport, drivers licence and a prove your age card

DCFC79

Ruthibe73 wrote: »

I'd like to add that this has happened a couple of times in our local Tesco shop. Parents have been refused alcohol when they have their teenage (under 15 yo) child with them. IT reached our local paper on both occasions!

yes ive seen it happen where a checkout supervisor refused to sell some alcopops as her son or grandson was with her, the basis of teh refusal was that the mother/grandmother could be buying it for the lad who wa sonly about 15/16, it is common practice for this to occur, they're only doing theyre job though,