o2 removing selected additional £7.50 bolt-ons from 30/5, CANCEL YOUR CONTRACTS!!!

diamonds

redux wrote: »

Can you explain why you have posted several times on an existing thread about this, and started a new one as well?

And why are you posting what looks like either Vodafone affiliate referrals, or invalid voucher codes?

And what the ??? is that Sendspace page all about?

sendspace is looking for an affiliate marketing guru to handle all aspects of our new affiliate program.
Want to work with us? check the details and let us know

Voda referral ? I have posted links to Vodafone - copy and pasted from the Vodafone site. The promotion code is on Quidco & numerous other website's.


Sendsapce is a file hosting website, if they are looking for a affiliate GURU then whats that got to do with me hosting a file on their website.

As always Redux your continued attacks to discredit myself. One only would have to hit my username to see all my posts to see such.

Have a nice day Redux.

Regards,


Diamonds

diamonds

hieveryone wrote: »

But that would be the users decision to use more in their contract - it is not up to the company to provide such services to make it cheaper - they dont have to offer these services.

If your theory were true, then o2 would have had no customers left after the 0845 cancellations - I could have called them and said 'well, I was planning on phoning Sky next week on an 0845 number so I have the right to cancel' - No, I wouldn't, because it wasn't a detriment to me in the first place and I got by just fine without it.

It was to your detriment/disadvantage if you let o2 tell you otherwise & you never inforced your rights under your T&C to cancel well that was your choice, you certainly had legal right to.

hieveryone

Believe me I didn't and neither did anyone else - you really need to read the T's and C's properly. It's not my legal right to cancel something that may have been a detriment to me, only if it actually was. Same as with the bolt on's.

hieveryone

OK this may clarify my point even more:

From the ACTUAL o2 T's and C's


Promotional Bolt Ons are available to customers connecting or upgrading to an eligible Pay Monthly tariff in O2 Retail, O2 Online, O2 Customer Services and O2 Telesales only on or before 31 March 2009. O2 reserves the right to withdraw or amend these offers at any time on reasonable notice. Participating customers will receive 30 days notice via text message if changes are made to their disadvantage

diamonds

redux wrote: »

You've even quoted the reason why you're unlikely to have any right to cancel

O2 reserves the right to withdraw or amend these offers at any time on reasonable notice. Participating customers will receive 30 days notice via text message if changes are made to their disadvantage

Nobody is having their bolt-on removed or cancelled, or materially altered.

So the thread title is inaccurate and highly misleading

A loss of an opportunity to apply for something one does not already have is not the same as having something involuntarily removed, which would of course be disputable. But O2 isn't doing so this time.

O2 ceased their Long Weekends promotion nearly a couple of years ago. But nobody who had it existing on their contract had it removed. Did you make outbursts about that as well?

When they changed charging of 0844 0845 and 0870 numbers (with due notice), they did allow people to cancel.


The Vodafone deals you seem so keen to promote apparently have no optional bolt-ons, so anyone taking your advice could be worse off.

As instances, £20 per month 30 day SIM only contracts with O2 or T-mobile can have free internet add-on included. This Vodafone one does not.

Anyone with an O2 Retentions deal can have a phone as well at that £20 a month level. Why on earth would they want to cancel it to follow your hysterical and duff advice?

I'm not going to get into debate, when you have studied Contract Law Redux then come back to me darling.

o2 Long W/E is nothing to do with the matter @ hand - & anyhow as you state customers who had it got to keep it, no breach there then, customers in contract till completion would have had the right to leave. I never brought it up at the time no, having not completed my Contract Law studies.

I have not pushed/encouraged any o2 customer on this thread or any other to Voda ( horrible 3rd party customer care ), I have made light of the fact Voda with the new roaming/30 days contract with a free mobile must having themselves in GLEE with all the 3 customers fleeing, now o2 are joining 3 on such changes to customers detriment.

So who is trying to encourage o2 customers to Voda ?
Who is giving duff advise ?
Have you studied Law or have any legal qualification Redux ?
And who as always is trying to discredit another forum member Redux ?

Your behaviour is typical of a playground bully, nothing more & nothing less.

Have a nice day Redux,


Regards,


Diamonds

diamonds

hieveryone wrote: »

OK this may clarify my point even more:

From the ACTUAL o2 T's and C's


Promotional Bolt Ons are available to customers connecting or upgrading to an eligible Pay Monthly tariff in O2 Retail, O2 Online, O2 Customer Services and O2 Telesales only on or before 31 March 2009. O2 reserves the right to withdraw or amend these offers at any time on reasonable notice. Participating customers will receive 30 days notice via text message if changes are made to their disadvantage

Thanks HiEveryone but that certainly is not in the PDF files I posted taken from T&C's on o2's site yesterday, could you be so kind as to show us where this appears ?

Thankyou.

hieveryone

It appears on the o2 website, the part you posted was from the iphone terms and conditions.

Here's the link

http://www.o2.co.uk/termsandconditions/tariffsandboltons

Hopefully links are ok, if not I will remove.

I'm not trying to argue you into a corner here but I work for them and know that customer's won't be able to cancel, I just don't want my job being any harder when I go back with customers x 23492 trying to cancel. lol

redux

diamonds wrote: »

Sendsapce is a file hosting website, if they are looking for a affiliate GURU then whats that got to do with me hosting a file on their website.

As always Redux your continued attacks to discredit myself. One only would have to hit my username to see all my posts to see such.

Note that MSE ForumTeam1 has removed your link to the file-sharing site, and asked that in future you post links to the network's own site.

That is an independent decision, entirely separate from your snivelling and paranoid imagined idea that I work in telecoms.

Removal of something that was contracted, in breach of terms and conditions is something you could dispute, but at the moment you are still going on about an unused opportunity going that it now seems to transpire you weren't actually interested in anyway.

You have suffered no damage, and aren't due either compensation or rescission of the contract. Nor has anyone else, and I repeat that the contract you recommend as replacement can actually be worse for many people.


You have a fair point that Vodafone's cheap roaming is attractive. But it isn't everyone's interest; and it's only for 3 months so far. And my O2 phone has My Europe Extra free anyway, and can use wi-fi; you don't get that on a SIM-only contract. 20 minutes incoming and 42 minutes of outgoing calls in Germany last week cost me €2.44 + 70p. Using 11k of O2's data one day cost me just over 3p; this would be 50p on Vodafone. All the megabytes connected to wi-fi were free. Oh, and I understand Vodafone have or had a habit of disabling or hiding VoIP clients on the phones they supply

diamonds

hieveryone wrote: »

It appears on the o2 website, the part you posted was from the iphone terms and conditions.

Here's the link

http://www.o2.co.uk/termsandconditions/tariffsandboltons

Hopefully links are ok, if not I will remove.

I'm not trying to argue you into a corner here but I work for them and know that customer's won't be able to cancel, I just don't want my job being any harder when I go back with customers x 23492 trying to cancel. lol

Hi hieveryone, it says it INCLUDES i-phone not that it is ?

"Paid for Bolt Ons Terms - (includes iPhone customers)

Paid for Bolt Ons can only be taken with post 1st February 2008 tariffs and O2’s Pay Monthly tariffs for iPhone. O2 reserves the right to withdraw or amend these offers at any time on reasonable notice. Participating customers will receive 30 days notice via text message if changes are made to their disadvantage.
You must provide one month’s notice to O2 if you wish to cancel your Paid for Bolt On by calling the customer care number on your monthly bill.
Paid for Bolt Ons are available through O2 Retail, O2 Online and indirect channels as set out in the table above.
Customers on eligible tariffs can choose as many Paid for Bolt Ons as they wish from the available selection.
Paid for Bolt On allowances will be decremented before standard Pay Monthly tariff inclusive minutes and messages.
Paid for Bolt Ons can be added to tariffs which include a Promotional Bolt On and it is the customer’s responsibility to ensure that they do not select the same Paid for Bolt On as Promotional Bolt On.
If the Distance Selling Regulations apply, once your Bolt On is activated you will not be able to cancel under the Regulations. Your statutory rights are unaffected"

Who'd want a job made harder by any employer due to cancellations by a management team that didn't protect its revenue via T&C !

No doubt you'll be hard pushed over the changes let alone cancellations, you have to toe the company line, and o2 are saying NO cancellations, LEGALLY customers can, o2 breached terms by not giving 30 days notice of such "disadvantaged" changes to start with.

Good luck with it all hieveryone, you have my commiserations along with most of MSE your job indeed did just get harder...you will be putting up with this for upto 2 years from contracts started before 30/5/09, as it defo is it a "disadvantage" as expressly termed in o2 Airtime Agreement T&C & o2 Tariff T&C.

Regards,


Diamonds

hieveryone

I'm not getting what part you think you can 'legally' cancel? The bolt ons are promotional, they are not integral to the tariff OR the contract.

If someone takes out an 18 month tariff today with a chargeable bolt on, they can keep it for the full 18 months. A new customer walking into an o2 shop next week cannot have a bolt on - what's the big deal?

Business would be failing right left and centre if they were not able to adapt and change their products as they see fit, for fear of 'potentially' creating a detriment for their customers.

The 'disadvantage' as described is that if they were removing ALL bolt on's, as I said in my example earlier on. That's not what they are doing. They are removing the possibility to take a bolt on for new customers.

I looked at a car the other week that had a £1000 special reduced price. When I went back the next week to buy it, the £1000 discount wasn't offered anymore. When I asked the salesman he told me it was a limited period offer. Was I put to detriment? Should I have gotten the discount? No, because it's the companies T's and C's they are adhering to.