URGENT: Brother in Coma

RAS

Unfortunately this is why people need to make arrangments for an lasting power of attorney http://www.publicguardian.gov.uk/arrangements/lpa.htm, not that many of us have. It replaced the old EPA.

You need to talk to the public guardian's office ASAP.

Ivrytwr3

i think you need to take a breath. Forget your brothers business. Get on a plane and be by his side.

Some people look for things to do in time of a trauma when in reality when he wakes he would no doubt prefer a familiar face.

I'm not saying you are doing this deliberately, we seem to go into autopilot at times like these!!

shirlgirl2004

RAS wrote: »

Unfortunately this is why people need to make arrangments for an lasting power of attorney http://www.publicguardian.gov.uk/arrangements/lpa.htm, not that many of us have. It replaced the old EPA.

You need to talk to the public guardian's office ASAP.

Why should I talk to them? As I'm sure you're aware I can't get power of attorney and Deputy will take too long.

shirlgirl2004

Ivrytwr3 wrote: »

i think you need to take a breath. Forget your brothers business. Get on a plane and be by his side.

Some people look for things to do in time of a trauma when in reality when he wakes he would no doubt prefer a familiar face.

I'm not saying you are doing this deliberately, we seem to go into autopilot at times like these!!

The hospital won't let us in the same room as him because they don't want people stimulating his senses and causing activity in the brain. He won't be allowed to wake for at least a week. We are a fairly large family so some of us will be able to be with him when we are allowed whilst others are at home heliping with his business.

Mojisola

You don't say what kind of business he has so these ideas may or may not apply. Does he have established clients? Are his business records available to you? Could you start phoning round his clients, letting them know what's happened and giving them an alternative number for them to phone. Can you also put that number on the website? If people try the old phone number and don't get a reply, they may look on the web for information.

rach29

Would O2 put a divert in place to his home number? They should have it on file. At least then you could have an answerphone at his home giving out a new number.

Thinking of you and your family at this dreadful time.

dieselhead

First of all I would just like you all the best, and I hope your brother makes a speedy recovery.

Would O2 possibly divert all calls to another number say your landline for example?

The only other thing I can think of and I don't think this is entirely honest or legal, but I will leave the decision up to you (I can't really advocate this). Is to either maybe get a male to make a call 'from' your brother presumably you have all the details such as account numbers etc (do you have access to his house?) and try it on that way (dunno if you will need account passwords) all you need is to get the new sim. Or you could send a letter, this may not be quite so bad as you probably write 'on his behalf' and see what kind of a response you get.

SugarSpun

O2 should have a facility in place either to divert the phone to a landline answering service or to add an answering service message to his account. If you're dealing with customer services ask to speak to a supervisor, I worked for Orange a few years ago and wasn't allowed to do stuff like that, but the supervisors could handle those calls.

I hope he makes a speedy recovery.

MrsTinks

I'd have thought they could place a divert on his phone too - or a message advising to call x number due to circumstances.
What you are more than likely up against is data protection and fraud prevention. Whilst your intentions are good and your brother would no doubt be grateful then I image it has happened more than once when people have tried to do similar things for malicious reasons and the financial penalties on the company are quite considerably. That's why they tend to stick to the law because if they don't and it turns out you were lying then the person who authorised it would loose their job - and right now not many are willing to risk their jobs like that
I hope your brother makes a full and quick recovery.

cheepskate_2

Hi

Sorry to hear about your brother.
Can you jgo into a o2 shop with all his documentation and something of yours with same surname and plead your case.
We were in a slightly similar circs with our sons bank account, he went to Afghanastan but didnt think to let his bank know and they blocked his account, didnt seem to make any difference that he would be away for 4 months and didnt really have time/ communications to call especially as the call centre was only open mon-fri 9-5
When i called they said the same data protection etc, even though i gave them my account details (same bank) and it would all match up names and addresses etc.They still wanted him to call in person,.
Anyway went to the bank explained the situation and they got it sorted and got the block off(ssshh dont tell anyone).
I wouldnt ask to get a new card , but mabye to divert to another number that they already have on file.
hope you get it sorted.