FREE IT Support / Advice

stuartk

Hi All

I am a Microsoft (MCSA), CompTIA (A+, N+, Server+) and Cisco (CCNA) certified IT technician and owner of Lanarkshire IT Services.

As this is the freebies forum, I am offering FREE IT support and advice to forum members.

NO catch. I am just trying to gain more reputation / visability etc

So any questions / problems etc then just ask

I can help with:

• Computer hardware - hard drives, memory, CPU's, opticals, power supplies etc
• Computer software
• Operating systems (Windows 98, NT, 2000, ME, XP, Vista, Server 2003, Small Business Server)
• Networks (wired / wireless) - Set up for your home or business
• Security
• Data recovery
• Password resets (Admin / user / CMOS)
• Backups / disaster recovery plans
• Internet
• Child protection

etc etc

Regards

travel_freak

Hi

Thanks for this helpful post - I've been seeking advice over on the Techies board for a problem I'm having on a PC. All of a sudden it has stopped allowing me to send an email with an attachment.

The attachment is just a simple Word document, straightforward with text, a smallish size and no graphics. I tried also with a simple Excel doc and the same thing happens.

I go to send an email (I've tried AOL and my hotmail account) and it either gives an error message saying the email header was too large (something like that) or it purports to send the email but it goes without the attachment.

It never used to do this. I can copy the same file on to a data stick and I am able to send it fine from my laptop so I don't think it is a problem with the file itself (I've tried different files).

I've had some useful suggestions over on the techie board which I'm going to try out. Someone suggested creating a Wordpad document and emailing that - this actually did work.

Just wondered if you've come across this sort of thing before and might know of a solution? I'm away from the PC in question now until the weekend when I'll be able to try some stuff out - including the latest suggestions on the techie board.

Many thanks in advance - good luck with your business, I hope this raises its profile.

tobybowes

travel_freak wrote: »

Hi

Thanks for this helpful post - I've been seeking advice over on the Techies board for a problem I'm having on a PC. All of a sudden it has stopped allowing me to send an email with an attachment.

The attachment is just a simple Word document, straightforward with text, a smallish size and no graphics. I tried also with a simple Excel doc and the same thing happens.

I go to send an email (I've tried AOL and my hotmail account) and it either gives an error message saying the email header was too large (something like that) or it purports to send the email but it goes without the attachment.

It never used to do this. I can copy the same file on to a data stick and I am able to send it fine from my laptop so I don't think it is a problem with the file itself (I've tried different files).

I've had some useful suggestions over on the techie board which I'm going to try out. Someone suggested creating a Wordpad document and emailing that - this actually did work.

Just wondered if you've come across this sort of thing before and might know of a solution? I'm away from the PC in question now until the weekend when I'll be able to try some stuff out - including the latest suggestions on the techie board.

Many thanks in advance - good luck with your business, I hope this raises its profile.

I dont like to jump in but here goes....the document your trying to send, have you saved it in MS Word/Excel then closed the full program, it appears you may need to do this if youve intalled the latest security updates.

stuartk

hi there

it might be obvious but what size is the file?

regards

babex1

hi i have windows vista and all of a sudden i do not have flash player and my computer will not let me install the programme i can down load it and click install now but when i have this all done and even if i restart my computer it has;nt stalled and i have tried every thing went into tools/internet options and still nothing
please help as i cant view some sites without it.

stuartk

babex1 wrote: »

hi i have windows vista and all of a sudden i do not have flash player and my computer will not let me install the programme i can down load it and click install now but when i have this all done and even if i restart my computer it has;nt stalled and i have tried every thing went into tools/internet options and still nothing
please help as i cant view some sites without it.

hi there

wot happens when you go to a site such as you tube? and which browser are you using ie IE, Firefox etc?

regards

babex1

when i go 2 u tube its says i need to down load the new flash player
thanks

stuartk

babex1 wrote: »

when i go 2 u tube its says i need to down load the new flash player
thanks

and can you go ahead and install it?

regards

2much2match

babex1 wrote: »

hi i have windows vista and all of a sudden i do not have flash player and my computer will not let me install the programme i can down load it and click install now but when i have this all done and even if i restart my computer it has;nt stalled and i have tried every thing went into tools/internet options and still nothing
please help as i cant view some sites without it.

Hi, this seems to be quite a common problem after people install Internet explorer 8, as flash player says that it has updated but doesn't actually do so. There is an easy fix to the problem which involves manually installing the update. If you got into your Computer where your hardrive is listed and go to the the following path:

x:\windows\system32\macromed\flash\

(where X is the letter of your boot drive)

You will find a file there called flashutil10a.exe, click on it to manually install the update and thats it.

lorweld

MOVING THREADS FOR BETTER RESPONSES

Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL]

littleflower

I have had to purchase a new system as my previous motherboard died on me. The problem I now have is that the files I had saved to disc from the old system are now not recognised. The old system had Roxio 8 on it. I have tried to get this on to the new system but have not had any luck. Can you suggest anything for me. Some of the files are quite important, my tax return! Thankyou