speaker help please

angelkez

i'm having trouble with my speakers everytime i try to play a dvd the sound jumps i've tried cleaning the drive and the disk but nothing seems to help

any advice would be appreciated

Sir_Bargains-A-Lot

Are we talking about a PC or a DVD player Kez?

angelkez

pc
i've tried all the dvd programmes i have and no joy

Sir_Bargains-A-Lot

Ok - let's try and eliminate the speakers...follow the wires from the speakers to the back of your PC. Unplug them, and plug in a pair of headphones (if you have some). Listen to the DVD through the headphones...any better?

angelkez

nope not any better still jumps

Sir_Bargains-A-Lot

Right - so the problem isn't the speakers. You can unplug the headphones and plug the speakers back in now.

Ok - is today the first time the jumping has happened? If the answer's yes, then shut down your PC, restart it, and try again. Any improvement?

vgopal

is it only on 1 dvd or all?
does it happen in the same place or is it random.
does it happen on any other type of files, such as mp3, or an avi file with sound.

Sir_Bargains-A-Lot

Hang about vgopal...one thing at a time!

angelkez

its been doing it for a couple of days i've tried restarting a number of times and it makes no difference.

i've tried various dvds and all have the same problem although it seems fine with other files saved onto the PC

angelkez

thank you both so much i'd be a mess without your help :T

Sir_Bargains-A-Lot

Ok Kez...it sounds then like your speakers aren't the problem, but maybe the DVD drive is instead.

I'm not particularly technically minded either, but there is something that will help us check - how are you with downloading and installing software?