Tesco Misprices Discussion area part 5

notasdaftasilook

raymond wrote:

I find those comments disgusting.

Tesco are a business, they have a refund policy to try and encourage their managers and staff to get it right, and to say sorry when they get it wrong.

Those that make a habit out of trying it on are scavangers, it may be legal (just) but certainly not moral.

Nothing personal about those quoted as there are many more

I just hope I dont lose my wallet and one of those people find it.

I cant speak for other people but i would certainly hand you back your wallet . i was brought up to be honest and overcharging people , whether deliberate or not , isn't.

jwilly74

raymond wrote:

I find those comments disgusting.

Tesco are a business, they have a refund policy to try and encourage their managers and staff to get it right, and to say sorry when they get it wrong.

Those that make a habit out of trying it on are scavangers, it may be legal (just) but certainly not moral.

Nothing personal about those quoted as there are many more

I just hope I dont lose my wallet and one of those people find it.

I agree with the sentiment of your mail, that some individuals are perhaps taking the mick. However lets not be confused here. The reason there is an R&R policy is that T would rather keep customers happy and quiet rather than have us toddling off to trading standards. Misprices are considered false advertising, and they would rather lose the odd £50 here and there when the alternative is to pay a fine of (I believe) £1000 per mispriced item.

And if they are silly enough to not learn from their mistakes then that really is up to them.

cressylock

Yep. Another newbie...

I saw some meat not so long ago at Mr T's. The price was 1p difference between the shelve and the pack per kilo (obviously some rounding error between the 2 print outs).

Where would I stand if I picked up the whole crate of beef and £7+ per pack, bought it, and then went straight to CS to demand my money back?

I feel that it isn't right, but the theme of this thread appears to be the 'right' thing to do...

No I didn't do it... but next time?

Constantine

cressylock wrote:

Yep. Another newbie...

I saw some meat not so long ago at Mr T's. The price was 1p difference between the shelve and the pack per kilo (obviously some rounding error between the 2 print outs).

Where would I stand if I picked up the whole crate of beef and £7+ per pack, bought it, and then went straight to CS to demand my money back?

I feel that it isn't right, but the theme of this thread appears to be the 'right' thing to do...

No I didn't do it... but next time?

You could do. Most stores have a bulk buying policy that that quantity may exceed.

Safer bet would be to pick up one or two packs.

Or you could point the error out to a member of staff....

raymond

Robert5686 wrote:

Big IMPERSONAL business that screws up food producers at home and abroad and gets planning permission through backhanders, has unfortunately bred the likes of us.
So as they say ...T has reaped what he's sown.
On the strength of that I don't feel there's anything immoral in hunting down RRs

Maybe you are correct, with the law the way it stands about false allegations on internet posts you should be sure of your facts before posting remarks like that, but one thing for sure and that is that Tesco didnt get where they are today by playing softball.

Think to yourself hoever what makes them the biggest (I think) grocery retailer in the uk, and how do they get away with raping the farmers ? Because their customers are so tight that they dont care as long as they save 10p on a carton of milk or 1p on a mispriced steak they will keep going back making Tesco even bigger.

What amounts to petty pilfering by deliberately setting out to get something for nothing will not stop the growth. The only think that will slow them down is to stop shopping there, but noone is going to do that because they wouldnt be prepared to pay a few pence more for a trolley full of stuff and maybe ... just maybe get a few quid off because someone stacking shelves had an off day and mucked up the stickers.

Personally I dont buy much there because I prefer fresh vegetables and fresh meat. Last time I bought bread there it was stale in just over a day whereas bread from my local home bakery keeps for nearly a week ... but it does cost 30% more. Do I care ? NO because my family prefer good healthy food. Maybe most of their stuff is ok but I wont be trying it again. An extra £10 or £15 a week for quality is worth it.

hokers

What a fantastic moral high ground you must occupy, to be so FAR beyond all us petty criminals immorally abusing poor defenceless Tesco. Us poor fools selfishly buying inferior products to save a few pence, at the obvious expense of our families health are the cause of all the evil in the world today.

As said above, Tesco would rather let people have R+R than get a fine from TS for their woeful price integrity. They're happy to play the game and so are we.

If you don't shop at Tesco, why the hell are you on this thread? You've stated your opinion, now move along.

amosworks

I'm still an R&R virgin to some degree (twice now), and I found in my local store (Bedford), they were selling beef joint topside for £6.48/kg and at the end of the aisle they were selling it for £4.86/kg. Although the product was exactly the same, its packaging was very different. I argues the point on my first visit and got it (I pointed out that the internal codes identifying the source of the meat was the same and they had to agree), and went back and did it again today. The same CS woman helped me, I was polite, but I too felt like I was being treated like a thief - even though I pointed it out to them the first time.

This time she phoned to get authorisation from a manager, and explained that although it was the same product, they chose to put a certain percentage of them on offer. I politely explained that Tesco had effectively given the same product 2 different SEL's, which wasn't allowed. Although I got it again (both total around £10), I did feel like I was being looked down upon, even though I twice pointed this out to them.

The second time, the CS woman did seem a but miffed off that the guy in charge of the labels etc. hadn't fixed the problem, but it seems as though he never fixed it because he never saw it as a problem. Yes the packaging was different, but the product was exactly the same.

It got me thinking that maybe on this point, I can argue that 2 other products from the same source but packaged differently can be regarded as the same and thus have 2 SEL's (one leading to my R&R)?

firework

raymond wrote:

What amounts to petty pilfering by deliberately setting out to get something for nothing will not stop the growth. The only think that will slow them down is to stop shopping there, but noone is going to do that because they wouldnt be prepared to pay a few pence more for a trolley full of stuff and maybe ... just maybe get a few quid off because someone stacking shelves had an off day and mucked up the stickers.

Personally I dont buy much there because I prefer fresh vegetables and fresh meat. Last time I bought bread there it was stale in just over a day whereas bread from my local home bakery keeps for nearly a week ... but it does cost 30% more. Do I care ? NO because my family prefer good healthy food. Maybe most of their stuff is ok but I wont be trying it again. An extra £10 or £15 a week for quality is worth it.

Are you lost??? Petty pilfering indeed !!! And you had the neck to caution someone else about making accusations.

As for spending an EXTRA £10 or £15 a week for quality items, well lucky old you. You may (or may not) have noticed but this site is dedicated to money saving, and if you've read a good chunk of the posts on here you may also have noticed the level of peoples debts. I am sure I am not the only person here who has looked in my purse and had to choose between buying bread OR milk as my entire weeks shopping, never mind £10 or £15 "extra" for quality items. If I was to shop in my local bakery we'd be lucky to get a one day supply of bread for the same money. Have you ever been skint? Really?? For some of us it is a struggle to feed our families AT ALL. And just because we are prepared to take advantage of Tescos policy, that does not make us criminals.

savingsgirl

This is a discussion thread, we're not all going to agree. Calm down folks.

CGG

Was it you...?

Last night in Bar Hill store, (Cambridge), I noticed a grey haired chap, late 40's, in the DVD section,sneakily, but clearly, taking photo's with his mobile of SELs. OH was tempted to introduce himself as a fellow MSE'r, but I was more interested in what was in his trolley! Saw nothing obvious tho', just several packets of rice cakes.
I carried on watching him, in disbelief, armed with his list going through the computer accessories.