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Pre-existing nightmare

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  • pedro123456
    pedro123456 Posts: 815 Forumite
    Part of the Furniture Combo Breaker
    Now this is what this is all about, well in my opinion it is, people supporting and helping each other.

    Sadly there are no magic words to help all of you who have suffered both from loss and or illness. I wish you all well and good luck in the future.

    The injustice the IC appear to be able to inflict on us at will, is absolutely immoral, unethical and should be illegal, the problem with legality is that they employ the services of the countries leading barristers, paid for no doubt through our policy premiums and none payment of genuine claims and their millions of pounds profits year on year.

    It’s about time they were brought back into line as their power has become un touchable.

    Dacouch…………………..any chance you could provide contact details of the papers you refer to, it is my thought that they would be able to help individuals and that IF enough wrote to them they would see and investigate the whole corrupt Insurance industry.

    If we all contacted the same 1 or 2 papers with our stories it may start the ball rolling.

    Of course we could also mention this site, if Martin actually cares and or exists in the flesh and is not just another celebrity seeking fella, like that Dom fella, who puts to much into promoting himself as opposed to helping others.
    Maybe Martin could have some input in helping as suggested by nco.

    What do you think?

    Pete
    Campaigning to recycle Insurance Policies into Toilet Paper :rotfl:

    Z
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Pedro its Jessica, she writes a column solving readers financial problems in the Telegraph at the weekends, google her. You have to write your problem in by snail mail though.

    She seems to do really well at solving problems
  • pedro123456
    pedro123456 Posts: 815 Forumite
    Part of the Furniture Combo Breaker
    thanks dacouch

    heres first bit

    http://www.telegraph.co.uk/finance/personalfinance/consumertips/jessicainvestigates/

    I'll find how to contact and get back as soon as....

    Pete
    Campaigning to recycle Insurance Policies into Toilet Paper :rotfl:

    Z
  • FH_Brit
    FH_Brit Posts: 1,223 Forumite
    Jem - (I often play Devils Advocate) see these points but remember that the FSA's Ombudsman Service is free and the best "argument resolver" going, ge t a case going with them.

    I beleive the E111 (or whatever it's called now) will only cover Emergency treatment and does not cover re-patriation, hospitalisation etc (basically to get you stable and get you home to the NHS).

    If the Cypriot hospital is like ours, then the patient is always responsible and they deal with IC's as a customer service only.

    Just because a doctor says that you are fit to travel does not mean that the condition is not a PEMC under the terms of the policy.

    Stopping your MIL from leaving without paying is ilegal and the British Consulate/Embassy staff should be able to point this out - by stopping MIL leaving it is unlawful imprisonment - be CAREFUL - Our hospital even have a way of making it sound like you cannot leave when actuall they (in legal terms) are "asking" or "advising" you not to leave. IN ANY CASE if your MIL leaves AMA (against medical advise) or "discharges herself" (as you may call it) NO insurance will cover AMA's under any circumstance. But the hosp cannot refuse to discharge (so you have to AMA) just because you have not paid.

    If I understand right, she is still in hospital, if so, get the doctors to give a written reason why she cannot leave, if they say because she has not paid - consider getting a solictor who knows European Laws, as well as your MSP.
    C. (Ex-Pat Brit)

    Travel Insurance Claim Manager
    Travel Claims Specialist
  • FH_Brit
    FH_Brit Posts: 1,223 Forumite
    Also if as DA suggests you record the conversation, be sure to let them know you are, unless BOTH parties are aware of a recording, then it is not evidence. They do not have to agree, the fact that you have told them and they then talk gives "their approval" to the recording. Thats why yo get "calls may be recorded" message when you call these call centres.
    C. (Ex-Pat Brit)

    Travel Insurance Claim Manager
    Travel Claims Specialist
  • jem16
    jem16 Posts: 19,609 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    FH_Brit wrote: »
    If I understand right, she is still in hospital, if so, get the doctors to give a written reason why she cannot leave, if they say because she has not paid - consider getting a solictor who knows European Laws, as well as your MSP.

    No she got home at around midnight last Friday after I got involved. With the help of the cruise line who paid her hospital bill and her flight home, she was allowed "out" so to speak. However before that the hospital doctor was doing his best to get her home too.

    I had already got my MSP involved as well as a newspaper who ran the story last Sunday. The newspaper had been told that a review was taking place.

    Well an hour ago I had a phone call from Customer Relations after I phoned earlier to see what was happening. They have decided that the original decision was harsh and will now meet the claim in full! :j:j

    A claim form is being sent and I have told them what has already been paid for. All we need to do now is organise the necessary invoices etc.

    I believe it was probably the newspaper's involvement that got things moving - either that or someone in Customer Relations finally had some common sense and decency!
  • dianasnan
    dianasnan Posts: 584 Forumite
    Part of the Furniture 500 Posts
    what lovely news, that must be a great relief to you and your Mil
  • jem16
    jem16 Posts: 19,609 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    dianasnan wrote: »
    what lovely news, that must be a great relief to you and your Mil

    Thanks. It will be a great relief - haven't managed to get her yet but should soon.
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Good news.

    Its amazing how getting the media involved gets results in these types of cases.

    I'm impressed that the cruise company paid the bill, I would have not expected that especially with such a large bill.
  • scouselad1974
    scouselad1974 Posts: 655 Forumite
    jem16 wrote: »
    No she got home at around midnight last Friday after I got involved. With the help of the cruise line who paid her hospital bill and her flight home, she was allowed "out" so to speak. However before that the hospital doctor was doing his best to get her home too.

    I had already got my MSP involved as well as a newspaper who ran the story last Sunday. The newspaper had been told that a review was taking place.

    Well an hour ago I had a phone call from Customer Relations after I phoned earlier to see what was happening. They have decided that the original decision was harsh and will now meet the claim in full! :j:j

    A claim form is being sent and I have told them what has already been paid for. All we need to do now is organise the necessary invoices etc.

    I believe it was probably the newspaper's involvement that got things moving - either that or someone in Customer Relations finally had some common sense and decency!

    Thats fantastic news, well done you
    DMP mutual support thread member:327
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