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Sutton's default removal letters

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  • Mazie8
    Mazie8 Posts: 11 Forumite
    Many thanks for your response.

    I don't have all of the details to hand as I am at work at the moment but will dig what I can out tonight and get back to you.

    Thanks again!
  • digitalphase
    digitalphase Posts: 2,087 Forumite
    Give them about 3 months in total (from my first letter) and it should be gone...... they will probably try and fight it once more, afterwhich they will concede defeat (we hope!)..... just be patient.... when did they sign for the letter?

    The last letter I sent was dated 12th June, so they must have received it around the 14th.

    Guess I'll have to sit tight....
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    The last letter I sent was dated 12th June, so they must have received it around the 14th.

    Guess I'll have to sit tight....

    Can you check royal mail and confirm the date it was signed for? You did send it recorded like we always suggest didn't you? :confused:
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • Mazie8
    Mazie8 Posts: 11 Forumite
    edited 7 August 2009 at 10:22AM
    You were disputing the charges and they defaulted you? Are you quite certain about this? Can you post details of what the reason of dispute was, the date of your dispute letter (you know everything needs to be in writing or it almost impossible to prove you agreed in the first pace) and the default date advising who added the default. If it was a DCA then who are they? Did you ever get a termination or default notice from the lender?

    You need to read back a page or two and see the likely questions I need to ask, answer these and we'll get the default removed for you (or try).....

    I'll then post you a letter to send....

    Unfortuately I was disputing over the phone so actually have no proof of this. It was a DCA which I believe was Moorcroft but can't find any of the letters (is there a way I can double check this?) What I don't understand is that on my credit report is says Abbey but other defaults I have are in the name of the DCA.

    I don't remember ever receiving a default notice, only letters asking for the payment. Below is the info from experian.

    Account type:Current Account
    Special Instruction Indicator:Partial Settlement
    Special Instruction Start Date:01/05/2008
    Started:27/10/2003
    Default Balance:£199
    Overdraft Balance:
    SatisfiedDefaulted On:03/05/2007
    File Updated for the Period to:19/07/2009

    Thanks
  • cifpower
    cifpower Posts: 6,502 Forumite
    Got a letter from Cabot:
    We've contacted Barclays Bank plc and asked them to investigate your query. Although we expect to receive a reply within 21 days, if the information we need has been archived by the original lender it could take longer.
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    cifpower wrote: »
    Got a letter from Cabot:

    Cif

    You already sent a copy to Barclays yourself didn't you? Out of spite i'd be replying to Cabot telling them that 21 days is it, take it or leave it. If they do not deal within this period then all data should be removed.

    If they archive stuff then that is their problem! The law clearly states that 12+2 is suffice for servicing and as you've allowed 21 days then you've been more than generous (that is why I always add longer on the letters to show willingness on your side).....

    Just sit tight and don't be applying for credit.... :eek:
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • cifpower
    cifpower Posts: 6,502 Forumite
    I sent a copy of each letter to both Cabot and Barclays
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    :kisses::T3 cheers for Never in Doubt!!:T:kisses:

    You did it!! I got a phone call this afternoon from the head of complaints at British Gas to apologise for what has happened and that it was inexcusable and should never have happened!!! :beer:
    She said the way it has been handled was appauling and is ringing Experian personally to get both default's removed, this can take up to 28 days but it will happen and is sending me written proof.
    She is also sending me a cheque for £40 to compensate the goodwill gesture they never actaually gave me!!
    I just want to say a huge huge thank you and i couldn't have done it without you :T:T:T:T


    They have had 2 months already - is that darn default burried in the history books? Come on, we want another default removal to make it to the magical 50 mark in 3 months! :D
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • Hi,
    Wondering if some of you fabulous people could help me with my Cabot?next defaults please, I'm at the end of my tether now. Thread is here http://forums.moneysavingexpert.com/showthread.html?p=24085863#post24085863

    Thanking you in advance
    pinky
    A&L charges WON - Barclaycard charges WON - MBNAx3 charges WON - Halifax charges WON
    Still fighting: Next/Cabot default - Littlewoods/NDR default
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    Hi,
    Wondering if some of you fabulous people could help me with my Cabot?next defaults please, I'm at the end of my tether now. Thread is here http://forums.moneysavingexpert.com/showthread.html?p=24085863#post24085863

    Thanking you in advance
    pinky

    Hiya

    let me catch up with the thread and i'll post reply later tonight..... chin-up, its not that bad :D
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
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