Dell 5150 £449 with P4 HT, 19" and ATI (merged)

alared

biglugs wrote:

I ordered 7-46am 17th,no order number yet. Nothing taken on credit card either./QUOTE]
It's not unknown for Dell to charge your credit card a couple of days AFTER dispatch - they've done it to me a number of times. So just because they haven't charged your card doesn't mean your machine isn't going to come.

Thanks for that Biglugs but I`ve still not received any order number or any phone call from Dell so starting to give up hope.
It is now over 72 hours since I ordered.
When I put my receipt number and email address into their site it comes up "unable to find order"

Roger_Rampant

Seems that the 19" free upgrade is gone using D03515
Unless someone has a link to it ???

It was a mistake by Dell, the "free" 19" monitor upgrade is still there, but they have jacked the price up to compensate

codeye_2

The free 19"tft upgrade is still working for me,it was not selected but it was highlighted in green.

TLJester

Roger_Rampant wrote:

It was a mistake by Dell, the "free" 19" monitor upgrade is still there, but they have jacked the price up to compensate

Well how is that free then ????

Actually it doenst say 'Free' any more but add £88:


Dell E156FP 15" Flat Panel Monitor - Midnight Grey [Included in Price]

Dell 15" UltraSharp™ Digital/Analogue High Quality Flat Panel for crystal clear images (1505FP) [add £40.00 or £1/month1]

Dell E176FP 17" Midnight Grey (TCO99) Flat Panel Monitor [add £39.00 or £1/month1]

Dell 17" UltraSharp™ Digital/Analogue High Quality Flat Panel for crystal clear images (1707FP) [add £69.00 or £2/month1]

Dell E196FP 19" Midnight Grey (TCO99) Flat Panel Monitor [add £88.00 or £3/month1]

Dell 19" UltraSharp™ Digital/Analogue High Quality Flat Panel for crystal clear images (1907FP) [add £128.00 or £5/month1]

Dell 20" UltraSharp™ Flat Panel with Height Adj Stand (2001FP) [add £268.00 or £9/month1]

Dell 20" UltraSharp™ Wide Aspect Flat Panel with Height Adj Stand (2005FPW) [add £248.00 or £9/month1]

Roger_Rampant

Actually it doenst say 'Free' any more but add £88:

I don't know where you're looking, but if you're in the home section (not small business) and looking at D03515 then it shows it as a "free" upgrade

Well how is that free then ????

That's what Dell (and dozens of other companies) do. They'll tell you they're giving "free" delivery, for example, but jack all the prices up by sixty pounds. I went into Focus to buy some cheap kitchen wall units last week, and found that their prices had doubled, but they also have an offer of "50% off if you spend more than £300 on kitchen units", with great big posters all over the windows and hanging up in the aisles advertising that fact

The reason this Dell offer was so brilliant was that for a short period of time they had set it to give you a free 19"" monitor, but forgotten to put up the price to compensate! If you want to take advantage of these things you need to get in quickly, not three days later!

TLJester

Im just grumbling about the Free thing

Funny how I had been checking the offer from Small Business before and the price was around £450. But now there is now no free monitor upgrade there, though the 19" is still highlighted green without any additional text.

Was looking for a work colleague thats why 2/3 days later :P


... going off to moan about the lack of FREE monitor ... grumble grumble

itsmeuk

free monitor £448.54 inc vat & shipping http://configure.euro.dell.com/dellstore/config.aspx?cs=ukdhs1&kc=i&oc=D03515&x=6&y=9

If the link doesnt work go to dell home users and the E-Value Code:

i - D03515

biglugs

There's no such thing as a free lunch - with Dell you just have to make a judgement as to whether the thing you're buying is worth what you're paying. Forget ANY marketing spin about free upgrades, double memory etc. That's just a load of crap.
Exactly the same is happening at PC World - they are building up their prices ready for Easter when I guarantee they will have a Bank Holiday "special" with lots of big discounts bringing their prices down to where they were a couple of weeks ago.

alared

Reply from Dell to the email I sent earlier today:

Dear Customer,

Thank you for contacting Dell Online Customer Care.

According Dells records your order has been cancelled due to some internal technical problem.I apologize if you were not notified of this order's cancellation.

Please contact our sales department at 0870 907 4000 to place fresh order. I apologize that I am not able to assist you with this issue directly.

Should you have any further query, kindly reply to this mail.

Regards,

Roger_Rampant

It wouldn't surprise me if that was true, it seems odd that loads of orders were cancelled at the weekend (when most of their head-office staff weren't working), but today a lot of orders for the same things are now being processed