The Mystery Shopping thread - VIII

ukmonkey

nads wrote: »

I did one of the power jobs in supermarkets and the t!t had this Id on his waist just next to his..... took me about four attempts before I managed to get a glance at it... the badge that is. the badge!

Good job you didn't try and grab it to take a closer look*, would've been awkward if he'd moved slightly at the last moment...!


*not that you'd ever do that whilst MSing of course, unless it's for RE, who will probably, in time, require you to give "additional details" when describing the staff member.

Oh dear. *shudder*.

nads

ukmonkey wrote: »

Good job you didn't try and grab it to take a closer look*, would've been awkward if he'd moved slightly at the last moment...!


*not that you'd ever do that whilst MSing of course, unless it's for RE, who will probably, in time, require you to give "additional details" when describing the staff member.

Oh dear. *shudder*.

:rotfl: Not worth the fee

Scaredy_Cat_3

ukmonkey wrote: »

Good job you didn't try and grab it to take a closer look*, would've been awkward if he'd moved slightly at the last moment...!


*not that you'd ever do that whilst MSing of course, unless it's for RE, who will probably, in time, require you to give "additional details" when describing the staff member.

Oh dear. *shudder*.

Inside leg measurement? Left or right? Where they went on holiday in 1996? What brand of conditioner they use? That sort of thing?;)

Yes, I can see how this would all be relevant to the report! :rotfl: Oh, and don't forget they'll want a photo, too.

MikeLB

I have had such a crap day with MS work.

Firstly RE put a successfully submitted job back into my account with 40% of the answers cleared with no explanation as to why - as it was in the Western Isles they can go skip if they expect me to pop back over!

And then I did a bank with GR - The MS went okay but then afterwards i enquired about a Bank charge they applied and it decended into farce with the branch manager. But by the end i told them that they had in fact been mystery shopped by me which yes was a massive mistkae but was so bloody angry at their shoddy service. So phoned GR to advise and they said fill it out based on the good bit anyway and they would keep note in case any complaints came their way. AAARRRRGGGGHHHH I need wine!

Changing banks tomorrow!

nads

Can anyone view that Bare Geo Map? It seems to have broken for me on every browser!

It just says "Loading".

truly1

tadpole74 wrote: »

Can you see a list of other clients within that section. I've got a list if 15 clients and I have completed the 2 that I have found jobs for.... underground and golden arches. Sounds like you might need to email them back again.

I only have a list of 14 clients in the client specific orientation area. I have emailed them back but its a bit hit or miss wheter you get a reply.

xx

MikeLB

nads wrote: »

Thansk scaredy, I'm gonna stick with the fast ones We should all email our AMs and ask them to improve the brief so people will do them more accurately and quickly.

I'm going to stick my neck out here - they arent fast jobs to do, never have been and never will be. I used to work on the other side of the counter for this store 12 years ago and trust me, the MS we got back then was 3 times more detailed than what we have to do now - back they they visited every single counter, actually returned items, asked questions in almost every shop floor department, it was pure hell. We get off lightly with what we have to do.

What makes them difficult is when they class some stores as Super when they they are smaller than some of the stores which sit just above the fast ones - thats the client who dictates that. One superstore I have regularly has only 5 aisles and 5 tills, now spending 30 minutes in that is murder as it is under half the size of my local newscaslte underground railway store which only needs 20 minutes ......

Did anyone do the new trial questionairres for this client a few months ago - boy they were detailed when i had to do them. You were even checking different parts of the car park!

katnap8

Scaredy_Cat wrote: »

Is it the green one? It's dead easy, honestly. If you shop there anyway, just look at it as a few quid off your regular shopping bill.

I agree...you can take a "shopping list" with you and after every staff member interaction just go to the next aisle and put their name and description and a brief note down as if you were writing in your shopping list.

Good luck

miamoo

The Chemists for RE, I found that if you say you suffer with hayfever worse at night, then they recommend the Drowsy tablets as they will help you to sleep. Hope that helps

Scaredy_Cat_3

katnap8 wrote: »

I agree...you can take a "shopping list" with you and after every staff member interaction just go to the next aisle and put their name and description and a brief note down as if you were writing in your shopping list.

Good luck

Yes, that's exactly what I do. Great minds, eh?!