Conned out of £10 by Game( Chatham Branch)

Emzycal

It's the old age kicking in,no doubt.

The only viable reason as to how someone could possibly not realise the difference between a handfull of coins (as £1 notes don't exist anymore) and a few notes/LOTS of coins.

You obviously didn't need the tenner very badly,or you'd have noticed as soon as it was put in your hand/checked before leaving.

duchy

I use the store in question -the same branch -from time to time. Never had a problem (Oh and I don't work for them either )

bumpoowee

Think you just need to put it down to experience and make sure you always count your change in future. Cashiers make mistakes and this sounds like one of them. I doubt it was on purpose but since you didn't count your change your chance to correct the mistake was lost. Its frustrating but the shop can't just take your word for it after the event with no evidence.

Idiophreak

How sure are you they didn't give you a tenner back?

I know the receipt shows they gave change from a tenner, but sometimes people miskey the amount and issue the correct change anyway. Then, maybe you lost the £10 note they gave you...seems possible seeing as you, apparently, weren't paying any attention...

motorguy

yvette62 wrote: »

I am only writing of my one bad experience with this particular employee in one branch of a large chainstore which I think is a fair representation of my treatment by them.

Of all the millions of transactions that go through GAME every week, how could your one transaction be a fair representation?

You should have checked your change as you got it, instead of getting yourself in a tizzy over it now.

BTW, i found a tenner in a shopping centre last saturday... :rolleyes:

mountainofdebt

I have sometimes rung in £10 when handed a £20 note but have always given the change of a £20.

It is also fair to say that I may have given change relating to a £20 note when £10 has actually been given to me.

I'm not saying that the 2 events have happened on the same occasion but it is feasible to say that this could have happened here.

Takoda

Lots of people check their change properly - especially these days.

Yous failure to do so cost you £10. Hard lesson but you won't do it again!

No I don't work for Game or any other shop.

Incidentally talking of crisp tenners...when I went to use the cashpoint last week the one next to it was bleeping so I went to see why. Someone had only gone and left a tenner in it! I pulled it out and stood and held it for a bit in case anyone came back for it. After 10 minutes we got in the car and left. Result!

NVRAM

You were'nt really conned out of £10 now were you?

I've done exactly the same before then thought.. hang on what did I do before *insert store* only to remember grabbin a drink or something prior to the store, easy enough to forget.

I did once however believe I had been short changed and the clerk didnt want anything to do with it, stating that the til checked fine. Spoke to a manager and made them manually count everything in till, took a while but I did get my cash back.

before leaving stores now I always double check change and if its disc based, check the disc too as was once given a game only to find out when I got home the disc looked like someone had been sandpapering it and the store wouldn't do anything about it.

yvette62

I know NVRAM, but I was due to go food shopping and it was only my teenage son asked me to get his game that this is the only reason I went to the shopping centre.

I didn't need to go anywhere else that day so did not buy anything else at all just shot in and out and out of the centre to go food shopping in another place.

I know it's easy to forget if you have been shopping in other places but I went straight from the car park to the store and the only money I had was £40 left over from the day before and my son's £20 which he gave to me to get the game.

After calming down a bit, perhaps conned is a bit of a strong word. I will give the cashier the benefit of the doubt, but I definitely know I handed over a £20 and was only given £2.50 back. I know for a fact because I gave her my two twenties stuck together instead of my son's twenty on its own. She gave this back to me and put the other one in the till.

When they checked the till it didn't add up properly it was short but they just did a general check and said there should have been £150 in the till and it was under. I only rang the manager when I got home to see if he could check it in case they had made a mistake but it was under by about a fiver.


I did hear from Game Customer Service to day who have said that they have passed on the complaint to the Customer Service manager.

I will just put it down to experience.

sporedude

Is this still going?