madasafish

village_life

this may have been posted elsewhere so apologies

currently looking for ADSL service - initial starting point was wanadoo as ive had good experiences in the past -getting their livebox free was also a :T until i read some dodgy reviews of it

madasafish seem cheap though - are they any good?

wonka

My brother signed up last week, seems fine so far. Free router, no activation fee.

And their customer service reps monitor these forums too, although I've heard their telephone support is not up to much.

SickStu

They're very good. I had problems at first and the customer service people were very attentive (although I didn't agree with the reinstalling the modem drivers part of the script) at getting it sorted.

Nytehawk

I changed to Madasafish 3 weeks ago having spent 10 years on Tiscali dial up. I upgraded to Tiscali Broadband and my connections constantly dropped. Their support was 100% RUBBISH. I didnt realise what good service was until I transferred to Madasafish. Good support, and I am a real happy bunny :T

Edinburghlass_2

Previous thread here and have a read of Martin's article here.

paulb369uk

Hi Guys,
I signed up on Wednesday and so far so good... Router arrived this morning and due to loose my broadband virginity next Thurs. Will keep you posted as to how it goes next week. I must say I am very imressed so far. Lost my bt line for a while today, not sure if this was due to bt or madasafish but it was restored within 30min.

Paul

dixie_dean_2

Prob gonna go for madasafish but do not have a landline. Any ideas what is the best to use in conjunction with this. Have read Martins piece but unsure about whether the post office phone line would work. Any ideas?

Madasafish_Customer_Care

Hello Dixie Dean,

You can use the Post Office service in conjunction with Madasafish services (the Post Office is a reseller of the BT services).

Kind regards,
Samara
Madasafish Customer Care

dixie_dean_2

i'M IMPRESSED WITH MADAS A FISH NOW. BLOODY HELL THATS GOOD. WILL YOU MAKE ME A CUPPA AS WELL? And take my caps lock off?

dixie_dean_2

Does using broadband entail call charges or can I just pay £5 a month FOR THE LINE RENTAL AND THAT'S IT? Cheers. In advance like.

Madasafish_Customer_Care

Hello Dixie Dean,

With Broadband there are no 'call charges'.

You will, of course, need to pay the line rental to have the physical phone line running into your property and working so you can have broadband!

The two ongoing monthly costs for broadband are:

1. Monthly subscription cost of the broadband package
2. Monthly line rental cost through your phone supplier

Kind regards,
Samara
Madasafish Customer Care